EVALUATING THE IMPLEMENTATION OF E-REKON-LK APPLICATION USING DELONE AND MCLEAN MODEL IN THE STATE TREASURY SERVICE OFFICE (KPPN) BANDAR LAMPUNG

NADIA FITRA, 1511031015 (2019) EVALUATING THE IMPLEMENTATION OF E-REKON-LK APPLICATION USING DELONE AND MCLEAN MODEL IN THE STATE TREASURY SERVICE OFFICE (KPPN) BANDAR LAMPUNG. FAKULTAS EKONOMI DAN BISNIS, UNIVERSITAS LAMPUNG.

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Abstrak

This study aims to examine the Information System Success Model proposed by DeLone and McLean in the application of electronic reconciliation (E-Rekon-LK) at State Treasury Service Office (KPPN) Bandar Lampung. Variables used in this study are system quality, information quality, service quality, intention to use, user satisfaction, and net benefits.This study uses a primary data in the form of questionnaires. The population consists of 248 employees with the number of samples are 145 employeesin which respondents are the users of E-Rekon-LK applications as well as the compilers of financial statements in the working units of KPPN Bandar Lampung. The hypothesesin this study are tested with Partial Least Square (PLS) analysis tool using SmartPLS software. Based on this study findings show that seven of nine hypotheses are accepted, those are system quality significantly has a positive effect on intention to use, system quality significantly has a positive effect on user satisfaction, information quality significantly has a positive effect on intention to use, information quality significantly has a positive effect on user satisfaction, user satisfaction significantly has a positive effect on intention to use, intention to use significantly has a positive effect on net benefits, and user satisfaction significantly has a positive effect on net benefits. Keywords: information system success model, system quality, information quality, service quality, intention to use, user satisfaction, net benefits, E-Rekon-LK

Tipe Karya Ilmiah: Skripsi
Subyek: H Ilmu Sosial = Social Sciences > HF Commerce > HF5601 Accounting
Q Science (General) > QA Mathematics > QA76 Computer software
Program Studi: Fakultas Ekonomi dan Bisnis > Prodi Akuntansi
Depositing User: 188155248 . Digilib
Date Deposited: 19 Jun 2019 07:47
Last Modified: 19 Jun 2019 07:47
URI: http://digilib.unila.ac.id/id/eprint/57090

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