Differences in Burnout among Healthcare Workers in The Outpatient, Inpatient, and Emergency Departments of Imanuel Way Halim Hospital in Bandar Lampung

Evryna, Sipahutar (2026) Differences in Burnout among Healthcare Workers in The Outpatient, Inpatient, and Emergency Departments of Imanuel Way Halim Hospital in Bandar Lampung. FAKULTAS KEDOKTERAN , UNIVERSITAS LAMPUNG .

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Abstrak (Berisi Bastraknya saja, Judul dan Nama Tidak Boleh di Masukan)

Background: Burnout among nurses is influenced by the characteristics of the work unit and can reduce service quality. This study aims to determine differences in burnout scores across the dimensions of Emotional Exhaustion, Depersonalization, and Personal Accomplishment among nurses in the Outpatient, Inpatient, and Emergency Departments. Methods: Burnout among nurses is influenced by the characteristics of the work unit and can reduce service quality. This study aims to determine differences in burnout scores across the dimensions of Emotional Exhaustion, Depersonalization, and Personal Accomplishment among nurses in the Outpatient, Inpatient, and Emergency Departments. Results: The median Emotional Exhaustion score was 39 for Outpatient, 36 for Inpatient, and 45 for Emergency. The Depersonalization score was recorded as Outpatient and Inpatient 6; Emergency Department 7. The Personal Accomplishment score was recorded as Outpatient and Emergency 28; Inpatient 24. There was a significant difference in the Emotional Exhaustion score across work departments (p = 0.023); the post-hoc test showed a significant difference between the Inpatient and Emergency Departments (p = 0.006). Depersonalization (p = 0.190) and Personal Accomplishment (p = 0.131) did not differ significantly between departments. Conclusions: There are differences in the level of burnout in the Emotional Exhaustion dimension across work units, with the highest score among nurses in the Emergency Department. Conversely, the dimensions of Depersonalization and Personal Accomplishment did not show significant differences between departments. Keywords: burnout, emergency department, inpatient, nurses, outpatient

Jenis Karya Akhir:	Skripsi
Subyek:	600 Teknologi (ilmu terapan) > 610 Ilmu kedokteran, ilmu pengobatan dan ilmu kesehatan
Program Studi:	FAKULTAS KEDOKTERAN (FK) > Prodi S1-Pendidikan Dokter
Pengguna Deposit:	2308005031 .Sipahutar Evryna
Date Deposited:	19 Feb 2026 02:42
Terakhir diubah:	19 Feb 2026 02:42
URI:	http://digilib.unila.ac.id/id/eprint/96502

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