%0 Thesis
%9 Other
%A 0803091015, Erwin Malau 
%B FKIP
%D 2012
%F eprints:11803
%I Universitas Lampung
%T THE FACTORS INFLUENCE QUALITY SERVICE TO   RESPECT SATISFIED CONSUMERS SPEEDY TO COMPANY   PT.TELKOM LAMPUNG 
%U http://digilib.unila.ac.id/11803/
%X The writer was born on March 10  th  ,1989 , Pematang Siantar,   North Sumatera.The writer is the no 3 from 7 brother of the   couple of  Elison Malau and Rismawanta br. Sidauruk.                                          In 2002,  he graduated from SD Negeri 4 Situnjang,   Simanindo, South Sumatera. As soon as graduated from Elementary School, he   entered SMP Swasta Dharma Pertiwi, Bahbutong, North Sumatera, and graduated in   2005. Then he continued his study at SMA Lentera Harapan, Banjar Agung, Tulang   Bawang, and finished in 2008. After finishing his study at SMA Lantera Harapan,   Banjar Agung, Tulang Bawang, the writer continued at English Diploma III   Profesional Program, the Faculty of Teacher Training and Education of Lampung   University.    In 2011, Date May 1  st   up to June 30  th  , the writer did the Field Practice ( PKL ) at   PT.Telkom, Jl. Majapahit No.14 Bandar Lampung.