?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=0803091002%2C+AJENG+ERSA+DININGTIAS&rft.aulast=0803091002&rft.aufirst=AJENG+ERSA+DININGTIAS&rft.degree=Other&rft.date=3+Nopember+2011&rft.title=SERVICE+FOR+CLIENTS+OF+PT+ELENDRA+TOUR+AND+TRAVEL+BANDAR+LAMPUNG&rft.inst=Universitas+Lampung