?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=0803091007%2C+AYU+MEGAWATI&rft.aulast=0803091007&rft.aufirst=AYU+MEGAWATI&rft.degree=Other&rft.date=1+Oktober+2011&rft.title=SERVICES+FOR+CUSTOMERS+OF+INFORMATION+UNIT+AT+RADIN+INTEN+II+AIRPORT&rft.inst=Universitas+Lampung