?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=0803091039%2C+Ria+Novitasari&rft.aulast=0803091039&rft.aufirst=Ria+Novitasari&rft.degree=Other&rft.date=12+Oktober+2011&rft.title=THE+SOCIALIZATION+OF+SPEEDY+PROMOTION+PROGRAM+AT+LAMPUNG+TELKOM+CONSUMER+SERVICE+Co.+Ltd&rft.inst=Universitas+Lampung