?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=OKSOWELA%2C+TENNI+OKSOWELA&rft.aulast=OKSOWELA&rft.aufirst=TENNI+OKSOWELA&rft.degree=Masters&rft.date=19+Desember+2013&rft.title=COMMUNICATION+EFFECT+OF+EMPLOYEES+IN+THE+PERFORMANCE+OF+PROCEDURES+FOR+DINAS+TATA+KOTA+BANDAR+LAMPUNG&rft.inst=Univesitas+Lampung