?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=KUALITAS+PELAYANAN+PUSKESMAS+RAWAT+INAP+KATIBUNG%0D%0AKABUPATEN+LAMPUNG+SELATAN+KEPADA+PESERTA+PROGRAM%0D%0AJAMINAN+KESEHATAN+NASIONAL+DALAM+PELAYANAN%0D%0AKESEHATAN+TINGKAT+I%2FDASAR&rft.creator=+Randy+Mase+Bustami%2C+1116021086&rft.subject=JS+Local+government+Municipal+government&rft.subject=RA+Public+aspects+of+medicine&rft.description=Pelayanan+kesehatan+yang+dilakukan+oleh+puskesmas+Rawat+Inap+Kecamatan%0D%0AKatibung+Kabupaten+Lampung+Selatan+memiliki+potensi+untuk+memperbaiki%0D%0Atingkat+kesejahteraan+masyarakat+dalam+hal+kesehatan+dibandingkan+dengan%0D%0APuskesmas+Kecamatan+Katibung+pertama+yang+tidak+memiliki+fasilitas+kesehatan%0D%0Amemadai.+namun+pada+pelayanan+kesehatannya+belum+optimal%2C+ini+terlihat+pada%0D%0Akurangnya+sosialisasi+dan+masih+banyaknya+masyarakat+di+Desa+binaan%0D%0APuskesmas+Rawat+Inap+Katibung+yang+belum+mengetahui+keberadaan+puskesmas%0D%0Aini.%0D%0ATujuan+Penelitian+ini+adalah+untuk+mengetahui+kualitas+pelayanan+Puskesmas%0D%0ARawat+Inap+Katibung+Kabupaten+Lampung+Selatan+kepada+peserta+Program%0D%0AJaminan+Kesehatan+Nasional+dalam+pelayanan+kesehatan+tingkat+I%2Fdasar+dengan%0D%0Amenggunakan+Metode+Penelitian+Kombinasi+model+urutan+penemuan+analisis%0D%0Akuantitatif+dan+kualitatif+(Sequantial+Explanatory+Design).%0D%0AHasil+penelitian+ini+menunjukkan+bahwa+berdasarkan+kesepuluh+indikator%0D%0Apengukuran+kualitas+pelayanan+kesehatan%2C+enam+indikator+yang+meliputi%0D%0AEfektifitas%2C+Efisiensi%2C+Keamanan%2C+Kenyamanan%2C+Informasi%2C+dan+Ketepatan+Waktu%0D%0Amasuk+dalam+interval+kelas+kategori+Tidak+Berkualitas+dengan+rerata+skor+31%2C2.%0D%0ADiikuti+dengan+data+Kualitatif+Seperti+pada+fakta+mengenai+kinerja+pegawai%0D%0APuskesmas%2C+dan+perbedaan+layanan+kesehatan+yang+dilakukan+oleh+perawat+yang%0D%0Asatu+dengan+yang+lainnya.+Responden+yang+mengeluhkan+sistem+pendataan+pasien%0D%0Ayang+kurang+cepat%2C+adanya+bangunan+yang+langit-langitnya+rusak+dan+responden%0D%0Amengeluhkan+kurangnya+tempat+duduk+yang+ada+di+Puskesmas+ini.%0D%0APada+fakta+berikutnya+responden+mengatakan+bahwa+penjelasan+mengenai%0D%0Ainformasi+layanan+yang+diberikan+masih+kurang+dipahami+dan+masih+mengenai%0D%0Apendapat+responden+yang+sebelumnya+mengeluhkan+lamanya+pendataan+pada%0D%0Aproses+mendapatkan+layanan.+Maka+dapat+dinyatakan+bahwa+hasil+dari%0D%0Apengukuran+kualitas+pelayanan+kesehatan+kepada+pasien+peserta+Jaminan%0D%0AKesehatan+Nasional+oleh+Puskesmas+Rawat+Inap+Katibung+Kabupaten+Lampung%0D%0ASelatan+Tidak+Berkualitas.%0D%0AKata+Kunci+%3A+Kualitas+Pelayanan+Kesehatan%2C+Peserta+Jaminan+Kesehatan+Nasional%0D%0A%0D%0AQUALITY+OF+COMMUNITY+HEALTH+SERVICES+INPATIENT%0D%0AKATIBUNG+SOUTH+LAMPUNG+TO+PARTICIPANTS+OF+NATIONAL%0D%0AHEALTH+INSURANCE+PROGRAM+IN+THE+HEALTH+SERVICE+LEVEL%0D%0AI+%2F+BASIC%0D%0AHealth+services+performed+by+Sub-District+Community+Health+Center+Inpatient%0D%0AKatibung+South+Lampung+Regency+has+the+potential+to+improve+the+welfare+of+the%0D%0Acommunity+in+terms+of+health+compared+to+the+first+Katibung+District+health%0D%0Acenters+that+do+not+have+adequate+health+facilities.+but+in+health+care+is+not%0D%0Aoptimal%2C+is+seen+in+the+lack+of+socialization+and+still+many+people+in+the+village%0D%0Abuilt+Katibung+Inpatient+Health+Centers+who+do+not+know+the+existence+of+this%0D%0Aclinic.%0D%0AThe+purpose+of+this+study+was+to+determine+the+quality+of+inpatient+Health+Center%0D%0Aservices+Katibung+South+Lampung+Regency+to+the+participants+of+the+National%0D%0AHealth+Insurance+program+in+Health+Care+level+I%2Fbasic+using+Method+Combination%0D%0Aof+the+model+order+of+discovery+Quantitative+and+Qualitative+analysis+(Sequantial%0D%0AExplanatory+Design).%0D%0AThe+results+of+this+study+showed+that+based+on+ten+indicators+measuring+the+quality%0D%0Aof+health+care%2C+six+indicators+covering+Effectiveness%2C+Efficiency%2C+Safety%2C+Comfort%2C%0D%0AInformation%2C+and+Timeliness+entered+the+class+interval+Not+Qualified+category+with%0D%0Amean+score+of+31%2C2.+Followed+by+the+Qualitative+Data+As+in+fact+the+health+center%0D%0Aemployee+performance%2C+and+differences+in+health+services+performed+by+nurses%0D%0Awith+each+other.+Respondents+who+complained+about+patient+data+system+is+fast%0D%0Aenough%2C+the+ceiling+of+the+building+was+broken+and+respondents+complained+about%0D%0Athe+lack+of+seating+in+this+health+center.%0D%0AIn+the+next+fact+of+respondents+said+that+an+explanation+of+the+information%0D%0Aservices+provided+are+still+poorly+understood+and+is+still+on+the+opinions+of%0D%0Arespondents+who+previously+complained+about+the+length+of+the+data+collection%0D%0Aprocess+to+obtain+services.+It+can+be+stated+that+the+results+of+measurements+of%0D%0Aquality+of+healthcare+to+patients+by+the+participants+of+the+National+Health%0D%0AInsurance+Health+Center+inpatient+Katibung+South+Lampung+Regency+Not%0D%0AQualified.%0D%0AKeywords%3A+Quality+of+Health+Services%2C+National+Health+Insurance+Participants&rft.publisher=FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK&rft.date=2016-01-29&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F21349%2F1%2FABSTRAK%2520%2528ABSTRACT%2529.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F21349%2F2%2FSKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F21349%2F3%2FSKRIPSI%2520TANPA%2520BAB%2520PEMBAHASAN.pdf&rft.identifier=+++Randy+Mase+Bustami%2C+1116021086++(2016)+KUALITAS+PELAYANAN+PUSKESMAS+RAWAT+INAP+KATIBUNG+KABUPATEN+LAMPUNG+SELATAN+KEPADA+PESERTA+PROGRAM+JAMINAN+KESEHATAN+NASIONAL+DALAM+PELAYANAN+KESEHATAN+TINGKAT+I%2FDASAR.++FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F21349%2F