?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=ANALISIS+KEBERHASILAN+KOPERASI+AMANAH+DI+KECAMATAN%0D%0ALANGKAPURA+KOTA+BANDAR+LAMPUNG&rft.creator=+HALIANA+GHAIDA+SANJAYA+%2C+(1114131054)&rft.subject=HD28+Management.+Industrial+Management&rft.subject=HJ+Public+Finance&rft.subject=Pertanian+(+Umum+)&rft.description=ABSTRAK%0D%0A%0D%0APenelitian+ini+bertujuan+untuk+mengetahui%3A+kinerja+badan+usaha+Koperasi+Amanah%2C%0D%0Akontribusi+Koperasi+Amanah+terhadap+pembangunan%2C+dan+tingkat+kepuasan%0D%0Aanggota+terhadap+kinerja+pelayanan+Koperasi+Amanah.+Penelitian+ini+dilakukan+di%0D%0AKoperasi+Amanah+Kecamatan+Langkapura+Kota+Bandar+Lampung.+Jumlah%0D%0Aresponden+pada+penelitian+ini+adalah+68+orang%2C+yaitu+seluruh+anggota+Koperasi%0D%0AAmanah+yang+aktif.+Metode+analisis+yang+digunakan+adalah+analisis+deskriptif%2C%0D%0Aanalisis+service+quality+(servqual)%2C+dan+importance+performance+analysis+(IPA).%0D%0AHasil+penelitian+menunjukkan+bahwa%3A+kinerja+badan+usaha+Koperasi+Amanah%0D%0Atermasuk+dalam+kategori+cukup+berkualitas.+Meskipun+demikian%2C+jika+dilihat+dari%0D%0Asegi+kontribusi+koperasi+ini+terhadap+pembangunan+diantaranya+ketaatan+koperasi%0D%0Adalam+pembayaran+pajak%2C+pertumbuhan+penyerapan+tenaga+kerja%2C+dan+tingkat+upah%0D%0Akaryawan%2C+koperasi+ini+telah+dinilai+belum+baik.+Bahkan%2C+jika+dilihat+dari+segi%0D%0Apembayaran+pajak+dan+penyerapan+kerja%2C+koperasi+ini+telah+digolongkan+tidak%0D%0Abaik%2C+belum+menyerap+tenaga+kerja%2C+dan+upah+karyawan+lebih+kecil+dibandingkan%0D%0AUMR+yang+berlaku.+Tingkat+kepuasan+anggota+terhadap+kinerja+pelayanan%0D%0AKoperasi+Amanah+dilihat+dari+dimensi+tangibles%2C+reliability%2C+responsiveness%2C%0D%0Aassurance%2C+dan+empathy+menunjukkan+bahwa+anggota+belum+puas+akan+pelayanan%0D%0Akoperasi%2C+terutama+pada+dimensi+responsiveness+yang+memiliki+gap+tertinggi.%0D%0AAkan+tetapi%2C+dimensi+assurance+dinilai+merupakan+dimensi+yang+dianggap+paling%0D%0Abaik+kinerjanya.%0D%0AKata+kunci%3A+keberhasilan%2C+kinerja%2C+koperasi%0D%0A%0D%0AABSTRACT%0D%0A%0D%0AThis+research+aims+to+determine+the+business+entities+performance+of+Amanah%0D%0ACooperative%2C+contribution+of+Amanah+Cooperative+toward+development%2C+and+the%0D%0Asatisfaction+level+of+members+to+service+performance+at+Amanah+Cooperative.%0D%0AThis+research+was+conducted+at+Amanah+Cooperative+in+Langkapura+Sub+District%0D%0Aof+Bandar+Lampung+City.+The+number+of+respondents+was+68+who+were+active%0D%0Amembers+in+Amanah+Cooperative.+The+data+was+analyzed+by+descriptive+analysis%2C%0D%0Aservice+quality+(servqual)%2C+and+importance+performance+analysis+(IPA).+The%0D%0Aresults+showed+that+Amanah+Cooperative+business+entities+performance+including%0D%0Athe+category+of+sufficient+quality.+However%2C+if+the+terms+of+this+cooperative%0D%0Acontribution+to+the+development+of+cooperatives+in+observance+among+tax%0D%0Apayment%2C+employment+growth+and+wage+levels+of+employees%2C+the+cooperative+has%0D%0Anot+been+well+assessed.+In+fact%2C+if+the+terms+of+payment+of+taxes+and+labor%0D%0Aabsorption%2C+this+cooperative+has+been+classed+not+good%2C+not+employment%2C+and%0D%0Awages+of+employees+less+than+the+minimum+wage+applicable.+The+satisfaction+level%0D%0Aof+members+to+the+service+performance+at+Amanah+Cooperative+seen+from%0D%0Atangibles%2C+reliability%2C+responsiveness%2C+assurance%2C+and+empathy+dimension+showed%0D%0Athat+the+members+were+not+satisfied+by+the+service+provided%2C+especially+on+the%0D%0Adimensions+of+responsiveness+for+it+had+the+highest+gap.+However%2C+the+assurance%0D%0Adimension+was+considered+as+the+most+excellent+performance.%0D%0AKey+words%3A+cooperative%2C+performance%2C+success&rft.publisher=FAKULTAS+PERTANIAN&rft.date=2016-07-20&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F23609%2F1%2FABSTRAK%2520%2528ABSTRACT%2529.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F23609%2F2%2FSKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F23609%2F3%2FSKRIPSI%2520TANPA%2520BAB%2520PEMBAHASAN.pdf&rft.identifier=+++HALIANA+GHAIDA+SANJAYA+%2C+(1114131054)++(2016)+ANALISIS+KEBERHASILAN+KOPERASI+AMANAH+DI+KECAMATAN+LANGKAPURA+KOTA+BANDAR+LAMPUNG.++FAKULTAS+PERTANIAN%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F23609%2F