?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Resty+Ismilya%2C+1321011021&rft.aulast=Resty+Ismilya&rft.aufirst=1321011021&rft.degree=Masters&rft.date=21+Desember+2016&rft.title=Analisis+Dimensi+Kualitas+Pelayanan+Unit+Teller+terhadap+kepuasan+Nasabah+Tabungan+pada+PT+BRI+(Persero)+Unit+Kantor+Cabang+Teluk+Betung+&rft.inst=FAKULTAS+EKONOMI+DAN+BISNIS+