?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=IMPLEMENTASI+KEBIJAKAN+PT.+KERETA+API+INDONESIA+DALAM%0D%0APELAYANAN+PENJUALAN+TIKET+KERETA+API%0D%0A(Studi+kasus+Tanjungkarang)&rft.creator=DONNI+PARULIAN+CLARK+KENT+LUMBAN+TORUAN%2C+0916021090&rft.subject=HD28+Management.+Industrial+Management&rft.subject=HE+Transportation+and+Communications&rft.description=PT+Kereta+Api+Indonesia+in+the+policy+service+of+ticket+sales+Railways+aims+to+facilitate+the+sale%0D%0Aof+train+tickets+in+order+to+more+optimally+and+efficiently+.+PT+Kereta+Api+electronic+ticket+issuing%0D%0Apolicies+aimed+at+reducing+jostling+queue+at+the+counter+(+especially+when+the+holiday+season%0D%0Aarrives+)+and+also+reduces+'+ticket+touts+'+.+Thus+the+service+users+will+find+it+convenient+to+travel%0D%0Aby+train+.+PT+Kereta+Api+Indonesia+hopes+that+the+implementation+of+the+electronic+ticketing%0D%0Asystem+is+expected+to+reduce+the+existing+problems%0D%0ABased+on+the+survey+results+on+April+2%2C+2016+to+Lampung+region+served+by+as+much+as+297+points%0D%0Aonline.+E+-+Ticketing+service+provides+convenience+for+rail+service+users+who+have+a+place+to+stay%0D%0Afar+away+from+the+station+of+departure.+A+number+of+innovations+are+of+course+expected+to%0D%0Acontribute+to+the+improvement+of+occupancy+(number+who+do+not+have+a+ticket+)+passenger+train.%0D%0AMechanisms+in+the+purchase+of+tickets+through+Automatic+Teller+Machine+(+ATM+)+as+well+as+in%0D%0Aother+agencies+and+counter+PT.+POS+must+be+made+as+easy+as+possible+for+consumers+Purchase%0D%0Aticket+booth+outside+the+train+will+cost+an+additional+Rp+.+7500.00+for+transactions+carried+out+both%0D%0Ain+Agen%2C+ATM+and+PT.+Each+POS+transaction+A+cooperation+agreement+made+with+a+number+of%0D%0Apartners+who+are+expected+to+not+only+increase+revenue+%2C+but+to+be+able+to+make+PT+.+KeretaApi%0D%0AIndonesia+as+a+leader+in+the+business+of+road+transport+services+%2C+especially+in+the+steel+.+The%0D%0Acooperation+is+carried+out+in+order+to+avoid+collusion+%2C+corruption+and+nepotism+in+the+PT+Kereta%0D%0AApi+Indonesia+in+accordance+with+the+vision+that+became+the+best+rail+service+providers+that+focus%0D%0Aon+customer+service+and+meet+the+expectations+of+stakeholders%0D%0A%0D%0AKebijakan+PT+Kereta+Api+Indonesia+dalam+pelayanan+penjualan+tiket+Kereta+Api+bertujuan+untuk%0D%0Amempermudah+dalam+penjualan+tiket+kereta+api+agar+semakin+maksimal+dan+efisien.%0D%0APT+kereta+Api+mengeluarkan+kebijakan+tiket+elektronik+bertujuan+untuk+mengurangi+antrian+yang%0D%0Aberdesakan+di+loket+(terlebih+jika+pada+musim+libur+tiba)+dan+juga+mengurangi+%E2%80%98calo+tiket%E2%80%99.%0D%0ADengan+demikian+para+pengguna+jasa+akan+merasa+nyaman+untuk+bepergian+menggunakan%0D%0Akereta.+PT+Kereta+Api+Indonesia+berharap+dengan+penerapan+sistem+tiket+elektronik+diharapkan%0D%0Amampu+mengurangi+permasalahan+yang+ada.%0D%0ABerdasarkan+hasil+survei+pada+tanggal+02+April+2016+untuk+Wilayah+Lampung+dilayani+oleh%0D%0Asebanyak+297+titik+online.+Layanan+e-Ticketing+ini+memberikan+kemudahan+bagi+pengguna%0D%0Ajasa+kereta+api+yang+memiliki+tempat+tinggal+jauh+dari+lokasi+stasiun+pemberangkatan.%0D%0ASejumlah+inovasi+tersebut+tentunya+diharapkan+mampu+memberikan+kontribusi+bagi%0D%0Apeningkatan+okupansi+(banyaknya+yang+tidak+memiliki+tiket)+penumpang+kereta+api.%0D%0AMekanisme+dalam+pembelian+tiket+baik+melalui+Anjungan+Tunai+Mandiri+(ATM)+maupun%0D%0Adi+agen+serta+loket+PT.+POS+tentunya+dibuat+semudah+mungkin+bagi+para+konsumen.%0D%0APembelian+tiket+di+luar+loket+kereta+api+akan+dikenakan+biaya+tambahan+sebesar+Rp.+7500%2C00+bagi%0D%0Atransaksi+yang+dilakukan+baik+di+Agen%2C+ATM+maupun+di+PT.+POS+tiap+kali+transaksi.%0D%0APerjanjian+kerjasama+yang+dilakukan+dengan+sejumlah+mitra+yang+diharapkan+bukan+hanya%0D%0Aakan+meningkatkan+pendapatan%2C+tetapi+untuk+dapat+menjadikan+PT.+Kereta+Api+Indonesia%0D%0Asebagai+pemimpin+dalam+bisnis+jasa+transportasi+khususnya+di+jalan+baja.+Kerjasama%0D%0Atersebut+dilakukan+supaya+terhindar+dari+praktek+kolusi%2C+korupsi+dan+nepotisme+di+dalam%0D%0APT.+Kereta+Api+Indonesia+sesuai+dengan+visi+yaitu+menjadi+penyedia+jasa+perkeretaapian%0D%0Aterbaik+yang+fokus+pada+pelayanan+pelanggan+dan+memenuhi+harapan+stakeholders.&rft.publisher=Fakultas+Ilmu+Sosial+dan+Ilmu+Politik&rft.date=2016-12-28&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F25009%2F2%2FABSTRAK%2520%2528ABSTRACT%2529.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F25009%2F4%2FSKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F25009%2F3%2FSKRIPSI%2520TANPA%2520BAB%2520PEMBAHASAN.pdf&rft.identifier=++DONNI+PARULIAN+CLARK+KENT+LUMBAN+TORUAN%2C+0916021090++(2016)+IMPLEMENTASI+KEBIJAKAN+PT.+KERETA+API+INDONESIA+DALAM+PELAYANAN+PENJUALAN+TIKET+KERETA+API+(Studi+kasus+Tanjungkarang).++Fakultas+Ilmu+Sosial+dan+Ilmu+Politik%2C+Universitas+Lampung.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F25009%2F