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<http://digilib.unila.ac.id/id/eprint/2782> <http://purl.org/ontology/bibo/abstract> "Perbankan adalalah perusahaan yang bergerak dibidang jasa dimana setiap perusahaan jasa harus memberikan pelayanan yang maksimal kepada nasabahnya, sebab persaingan antar bank untuk menghimpun dana masyarakat berkaitan erat dengan peranan petugas customer service. Customer service menjadi jembatan untuk mempererat hubungan dengan pihak luar perusahaan. Kualitas pelayanan yang disertai dengan hubungan baik yang terjalin oleh seorang customer service akan turut menciptakan citra positif.\r\nRumusan masalah pada penelitian ini adalah bagaimana kualitas pelayanan customer service dalam meningkatkan citra positif BTN. Kemudian tujuan dari penelitian ini adalah untuk mengetahui bagaimana kualitas pelayanan customer service dalam meningkatkan citra positif. Lokasi penelitian di BTN Kantor Cabang Bandar Lampung yang berlokasi di Jalan Wolter Mongonsidi No. 80 – 88 Bandar Lampung. Perusahaan tersebut menangani kemudahan untuk mendapatkan rumah melalui kredit perumahan KPR – BTN.\r\nTeori yang digunakan adalah teori komunikasi antar pribadi (antar personal) dari Joseph A.Devito serta ukuran kualitas pelayanan menurut Supranto berdasarkan teori Valarie A Zeithaml. Metode dalam penelitian menggunakan penelitian kualitatif. Teknik pengumpulan data menggunakan teknik wawancara, observasi dan studi pustaka, sedangkan teknik analisis data menggunakan reduksi, penyajian dan verifikasi. Informan yang diteliti adalah petugas customer service BTN. Kemudian hasil wawancara dan observasi digunakan untuk memperkuat hasil penelitian yang kemudian dianalisis.\r\nBerdasarkan hasil penelitian dengan customer service BTN mengenai lima ukuran kualitas pelayanan disimpulkan bahwa empat dari lima ukuran kualitas pelayanan sudah berlangsung sesuai dengan teori dan SOP seperti yang telah diuraikan pada bagian pembahasan. Terdapat lima wujud real sebuah citra positif yang telah dilakukan oleh BTN yang dapat di lihat dan dirasakan oleh pihak luar.\r\n\r\n\r\nBanking is  a company which moving in service area  where  each of every service firm has to give maximal service to customers, because the emulation of usher bank in mustering fund from the society is interconnected with the role of customer service worker. Customer service becomes a bridge to tighten the link with outside party company. Quality of service which joined with a good relation that intertwined by a customer service will create positive image.\r\nResearch problem at this research is how does quality service of customer service in improving BTN image? Then, the goal of this research is to know how does quality service of customer service in improving positive image. Location of this research was at BTN office of Bandar Lampung branch which have location in Wolter Mongonsidi No. 80 – 88 street, Bandar Lampung. This company handle the amenity to get house through housing credit KPR - BTN.\r\nThe theory which used in this research is usher person communication theory (personal usher) from Joseph A.Devito and also size of quality service according to Supranto based on Valarie A Zeithaml theory. The Method in this research used qualitative research. The data collecting technique in this research used interview technique, book study and observation, while data analyze technique used reduction, verification and presentation. The Informant was BTN customer service worker. Then, observation and interview result was used to strength the research result, and then it was analyzed.\r\nBased on the research result by  BTN customer service about five size of quality service concluded that four from five size of quality service have appropriate to the theory and SOP such have been elaborated in solution shares. There are five existing real of a positive image which have been done by BTN which can be seen and felt by outside party.\r\n"^^<http://www.w3.org/2001/XMLSchema#string> .
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<http://digilib.unila.ac.id/id/document/187885> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/10/SAN%20WACANA.pdf> .
<http://digilib.unila.ac.id/id/document/187885> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/10/SAN%20WACANA.pdf> .
<http://digilib.unila.ac.id/2782/10/SAN%20WACANA.pdf> <http://www.w3.org/2000/01/rdf-schema#label> "SAN WACANA.pdf"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/187887> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/187887> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (File PDF)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/187887> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/11/DAFTAR%20ISI.pdf> .
<http://digilib.unila.ac.id/id/document/187887> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/11/DAFTAR%20ISI.pdf> .
<http://digilib.unila.ac.id/2782/11/DAFTAR%20ISI.pdf> <http://www.w3.org/2000/01/rdf-schema#label> "DAFTAR ISI.pdf"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/187890> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/187890> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (File PDF)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/187890> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/12/DAFTAR%20GAMBAR.pdf> .
<http://digilib.unila.ac.id/id/document/187890> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/12/DAFTAR%20GAMBAR.pdf> .
<http://digilib.unila.ac.id/2782/12/DAFTAR%20GAMBAR.pdf> <http://www.w3.org/2000/01/rdf-schema#label> "DAFTAR GAMBAR.pdf"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/187903> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/187903> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (File PDF)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/187903> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/13/DAFTAR%20TABEL.pdf> .
<http://digilib.unila.ac.id/id/document/187903> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/13/DAFTAR%20TABEL.pdf> .
<http://digilib.unila.ac.id/2782/13/DAFTAR%20TABEL.pdf> <http://www.w3.org/2000/01/rdf-schema#label> "DAFTAR TABEL.pdf"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/187920> .
<http://digilib.unila.ac.id/id/document/187920> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/187920> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (File PDF)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/187920> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/14/DAFTAR%20BAGAN.pdf> .
<http://digilib.unila.ac.id/id/document/187920> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/14/DAFTAR%20BAGAN.pdf> .
<http://digilib.unila.ac.id/2782/14/DAFTAR%20BAGAN.pdf> <http://www.w3.org/2000/01/rdf-schema#label> "DAFTAR BAGAN.pdf"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/187921> .
<http://digilib.unila.ac.id/id/document/187921> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/187921> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (File PDF)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/187921> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/15/BAB%20I.pdf> .
<http://digilib.unila.ac.id/id/document/187921> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/15/BAB%20I.pdf> .
<http://digilib.unila.ac.id/2782/15/BAB%20I.pdf> <http://www.w3.org/2000/01/rdf-schema#label> "BAB I.pdf"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/187926> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/187926> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (File PDF)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/187926> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/16/BAB%20II.pdf> .
<http://digilib.unila.ac.id/id/document/187926> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/16/BAB%20II.pdf> .
<http://digilib.unila.ac.id/2782/16/BAB%20II.pdf> <http://www.w3.org/2000/01/rdf-schema#label> "BAB II.pdf"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/187942> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/187942> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (File PDF)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/187942> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/17/BAB%20III.pdf> .
<http://digilib.unila.ac.id/id/document/187942> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/17/BAB%20III.pdf> .
<http://digilib.unila.ac.id/2782/17/BAB%20III.pdf> <http://www.w3.org/2000/01/rdf-schema#label> "BAB III.pdf"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/187943> .
<http://digilib.unila.ac.id/id/document/187943> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/187943> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (File PDF)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/187943> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/18/BAB%20IV.pdf> .
<http://digilib.unila.ac.id/id/document/187943> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/18/BAB%20IV.pdf> .
<http://digilib.unila.ac.id/2782/18/BAB%20IV.pdf> <http://www.w3.org/2000/01/rdf-schema#label> "BAB IV.pdf"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/187956> .
<http://digilib.unila.ac.id/id/document/187956> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/187956> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (File PDF)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/187965> .
<http://digilib.unila.ac.id/id/document/187965> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/187965> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (File PDF)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/187965> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/20/BAB%20VI.pdf> .
<http://digilib.unila.ac.id/id/document/187965> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/20/BAB%20VI.pdf> .
<http://digilib.unila.ac.id/2782/20/BAB%20VI.pdf> <http://www.w3.org/2000/01/rdf-schema#label> "BAB VI.pdf"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/187971> .
<http://digilib.unila.ac.id/id/document/187971> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/187971> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (File PDF)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/187971> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/21/DAFTAR%20PUSTAKA.pdf> .
<http://digilib.unila.ac.id/id/document/187971> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/21/DAFTAR%20PUSTAKA.pdf> .
<http://digilib.unila.ac.id/2782/21/DAFTAR%20PUSTAKA.pdf> <http://www.w3.org/2000/01/rdf-schema#label> "DAFTAR PUSTAKA.pdf"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188102> .
<http://digilib.unila.ac.id/id/document/188102> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188102> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188102> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187815> .
<http://digilib.unila.ac.id/id/document/188102> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187815> .
<http://digilib.unila.ac.id/id/document/188102> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187815> .
<http://digilib.unila.ac.id/id/document/188102> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/22/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188102> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/22/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/22/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188103> .
<http://digilib.unila.ac.id/id/document/188103> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188103> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188103> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187815> .
<http://digilib.unila.ac.id/id/document/188103> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187815> .
<http://digilib.unila.ac.id/id/document/188103> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187815> .
<http://digilib.unila.ac.id/id/document/188103> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/23/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188103> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/23/preview.jpg> .
<http://digilib.unila.ac.id/2782/23/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188104> .
<http://digilib.unila.ac.id/id/document/188104> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188104> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188104> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187815> .
<http://digilib.unila.ac.id/id/document/188104> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187815> .
<http://digilib.unila.ac.id/id/document/188104> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187815> .
<http://digilib.unila.ac.id/id/document/188104> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/24/medium.jpg> .
<http://digilib.unila.ac.id/id/document/188104> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/24/medium.jpg> .
<http://digilib.unila.ac.id/2782/24/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188105> .
<http://digilib.unila.ac.id/id/document/188105> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188105> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188105> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187815> .
<http://digilib.unila.ac.id/id/document/188105> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187815> .
<http://digilib.unila.ac.id/id/document/188105> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187815> .
<http://digilib.unila.ac.id/id/document/188105> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/25/small.jpg> .
<http://digilib.unila.ac.id/id/document/188105> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/25/small.jpg> .
<http://digilib.unila.ac.id/2782/25/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188106> .
<http://digilib.unila.ac.id/id/document/188106> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188106> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188106> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187811> .
<http://digilib.unila.ac.id/id/document/188106> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187811> .
<http://digilib.unila.ac.id/id/document/188106> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187811> .
<http://digilib.unila.ac.id/id/document/188106> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/26/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188106> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/26/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/26/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188107> .
<http://digilib.unila.ac.id/id/document/188107> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188107> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188107> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187811> .
<http://digilib.unila.ac.id/id/document/188107> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187811> .
<http://digilib.unila.ac.id/id/document/188107> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187811> .
<http://digilib.unila.ac.id/id/document/188107> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/27/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188107> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/27/preview.jpg> .
<http://digilib.unila.ac.id/2782/27/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188108> .
<http://digilib.unila.ac.id/id/document/188108> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188108> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188108> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187811> .
<http://digilib.unila.ac.id/id/document/188108> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187811> .
<http://digilib.unila.ac.id/id/document/188108> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187811> .
<http://digilib.unila.ac.id/id/document/188108> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/28/medium.jpg> .
<http://digilib.unila.ac.id/id/document/188108> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/28/medium.jpg> .
<http://digilib.unila.ac.id/2782/28/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188109> .
<http://digilib.unila.ac.id/id/document/188109> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188109> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188109> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187811> .
<http://digilib.unila.ac.id/id/document/188109> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187811> .
<http://digilib.unila.ac.id/id/document/188109> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187811> .
<http://digilib.unila.ac.id/id/document/188109> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/29/small.jpg> .
<http://digilib.unila.ac.id/id/document/188109> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/29/small.jpg> .
<http://digilib.unila.ac.id/2782/29/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188134> .
<http://digilib.unila.ac.id/id/document/188134> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188134> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188134> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187840> .
<http://digilib.unila.ac.id/id/document/188134> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187840> .
<http://digilib.unila.ac.id/id/document/188134> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187840> .
<http://digilib.unila.ac.id/id/document/188134> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/30/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188134> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/30/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/30/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188135> .
<http://digilib.unila.ac.id/id/document/188135> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188135> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188135> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187840> .
<http://digilib.unila.ac.id/id/document/188135> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187840> .
<http://digilib.unila.ac.id/id/document/188135> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187840> .
<http://digilib.unila.ac.id/id/document/188135> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/31/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188135> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/31/preview.jpg> .
<http://digilib.unila.ac.id/2782/31/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188136> .
<http://digilib.unila.ac.id/id/document/188136> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188136> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188136> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187840> .
<http://digilib.unila.ac.id/id/document/188136> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187840> .
<http://digilib.unila.ac.id/id/document/188136> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187840> .
<http://digilib.unila.ac.id/id/document/188136> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/32/medium.jpg> .
<http://digilib.unila.ac.id/id/document/188136> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/32/medium.jpg> .
<http://digilib.unila.ac.id/2782/32/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188137> .
<http://digilib.unila.ac.id/id/document/188137> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188137> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188137> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187840> .
<http://digilib.unila.ac.id/id/document/188137> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187840> .
<http://digilib.unila.ac.id/id/document/188137> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187840> .
<http://digilib.unila.ac.id/id/document/188137> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/33/small.jpg> .
<http://digilib.unila.ac.id/id/document/188137> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/33/small.jpg> .
<http://digilib.unila.ac.id/2782/33/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188142> .
<http://digilib.unila.ac.id/id/document/188142> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188142> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188142> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187843> .
<http://digilib.unila.ac.id/id/document/188142> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187843> .
<http://digilib.unila.ac.id/id/document/188142> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187843> .
<http://digilib.unila.ac.id/id/document/188142> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/34/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188142> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/34/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/34/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188143> .
<http://digilib.unila.ac.id/id/document/188143> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188143> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188143> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187843> .
<http://digilib.unila.ac.id/id/document/188143> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187843> .
<http://digilib.unila.ac.id/id/document/188143> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187843> .
<http://digilib.unila.ac.id/id/document/188143> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/35/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188143> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/35/preview.jpg> .
<http://digilib.unila.ac.id/2782/35/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188144> .
<http://digilib.unila.ac.id/id/document/188144> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188144> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188144> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187843> .
<http://digilib.unila.ac.id/id/document/188144> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187843> .
<http://digilib.unila.ac.id/id/document/188144> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187843> .
<http://digilib.unila.ac.id/id/document/188144> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/36/medium.jpg> .
<http://digilib.unila.ac.id/id/document/188144> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/36/medium.jpg> .
<http://digilib.unila.ac.id/2782/36/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188145> .
<http://digilib.unila.ac.id/id/document/188145> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188145> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188145> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187843> .
<http://digilib.unila.ac.id/id/document/188145> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187843> .
<http://digilib.unila.ac.id/id/document/188145> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187843> .
<http://digilib.unila.ac.id/id/document/188145> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/37/small.jpg> .
<http://digilib.unila.ac.id/id/document/188145> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/37/small.jpg> .
<http://digilib.unila.ac.id/2782/37/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188146> .
<http://digilib.unila.ac.id/id/document/188146> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188146> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188146> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187841> .
<http://digilib.unila.ac.id/id/document/188146> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187841> .
<http://digilib.unila.ac.id/id/document/188146> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187841> .
<http://digilib.unila.ac.id/id/document/188146> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/38/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188146> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/38/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/38/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188147> .
<http://digilib.unila.ac.id/id/document/188147> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188147> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188147> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187841> .
<http://digilib.unila.ac.id/id/document/188147> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187841> .
<http://digilib.unila.ac.id/id/document/188147> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187841> .
<http://digilib.unila.ac.id/id/document/188147> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/39/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188147> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/39/preview.jpg> .
<http://digilib.unila.ac.id/2782/39/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188148> .
<http://digilib.unila.ac.id/id/document/188148> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188148> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188148> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187841> .
<http://digilib.unila.ac.id/id/document/188148> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187841> .
<http://digilib.unila.ac.id/id/document/188148> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187841> .
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<http://digilib.unila.ac.id/id/document/188148> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/40/medium.jpg> .
<http://digilib.unila.ac.id/2782/40/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188149> .
<http://digilib.unila.ac.id/id/document/188149> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188149> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188149> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187841> .
<http://digilib.unila.ac.id/id/document/188149> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187841> .
<http://digilib.unila.ac.id/id/document/188149> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187841> .
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<http://digilib.unila.ac.id/id/document/188149> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/41/small.jpg> .
<http://digilib.unila.ac.id/2782/41/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188150> .
<http://digilib.unila.ac.id/id/document/188150> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188150> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188150> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187811> .
<http://digilib.unila.ac.id/id/document/188150> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187811> .
<http://digilib.unila.ac.id/id/document/188150> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187811> .
<http://digilib.unila.ac.id/id/document/188150> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/42/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188150> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/42/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/42/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188151> .
<http://digilib.unila.ac.id/id/document/188151> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188151> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188151> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187815> .
<http://digilib.unila.ac.id/id/document/188151> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187815> .
<http://digilib.unila.ac.id/id/document/188151> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187815> .
<http://digilib.unila.ac.id/id/document/188151> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/43/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188151> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/43/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/43/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188152> .
<http://digilib.unila.ac.id/id/document/188152> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188152> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188152> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187840> .
<http://digilib.unila.ac.id/id/document/188152> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187840> .
<http://digilib.unila.ac.id/id/document/188152> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187840> .
<http://digilib.unila.ac.id/id/document/188152> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/44/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188152> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/44/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/44/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188153> .
<http://digilib.unila.ac.id/id/document/188153> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188153> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188153> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187865> .
<http://digilib.unila.ac.id/id/document/188153> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187865> .
<http://digilib.unila.ac.id/id/document/188153> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187865> .
<http://digilib.unila.ac.id/id/document/188153> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/45/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188153> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/45/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/45/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188154> .
<http://digilib.unila.ac.id/id/document/188154> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188154> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188154> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187872> .
<http://digilib.unila.ac.id/id/document/188154> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187872> .
<http://digilib.unila.ac.id/id/document/188154> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187872> .
<http://digilib.unila.ac.id/id/document/188154> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/46/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188154> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/46/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/46/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188155> .
<http://digilib.unila.ac.id/id/document/188155> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188155> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188155> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187873> .
<http://digilib.unila.ac.id/id/document/188155> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187873> .
<http://digilib.unila.ac.id/id/document/188155> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187873> .
<http://digilib.unila.ac.id/id/document/188155> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/47/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188155> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/47/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/47/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188156> .
<http://digilib.unila.ac.id/id/document/188156> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188156> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188156> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187885> .
<http://digilib.unila.ac.id/id/document/188156> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187885> .
<http://digilib.unila.ac.id/id/document/188156> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187885> .
<http://digilib.unila.ac.id/id/document/188156> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/48/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188156> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/48/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/48/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188157> .
<http://digilib.unila.ac.id/id/document/188157> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188157> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188157> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/188157> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/188157> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/188157> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/49/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188157> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/49/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/49/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188158> .
<http://digilib.unila.ac.id/id/document/188158> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188158> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188158> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/188158> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/188158> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/188158> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/50/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188158> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/50/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/50/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188159> .
<http://digilib.unila.ac.id/id/document/188159> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188159> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188159> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/188159> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/188159> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/188159> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/51/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188159> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/51/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/51/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188160> .
<http://digilib.unila.ac.id/id/document/188160> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188160> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188160> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187920> .
<http://digilib.unila.ac.id/id/document/188160> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187920> .
<http://digilib.unila.ac.id/id/document/188160> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187920> .
<http://digilib.unila.ac.id/id/document/188160> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/52/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188160> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/52/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/52/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188161> .
<http://digilib.unila.ac.id/id/document/188161> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188161> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188161> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187921> .
<http://digilib.unila.ac.id/id/document/188161> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187921> .
<http://digilib.unila.ac.id/id/document/188161> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187921> .
<http://digilib.unila.ac.id/id/document/188161> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/53/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188161> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/53/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/53/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188162> .
<http://digilib.unila.ac.id/id/document/188162> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188162> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188162> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/188162> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/188162> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/188162> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/54/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188162> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/54/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/54/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188163> .
<http://digilib.unila.ac.id/id/document/188163> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188163> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188163> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/188163> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/188163> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/188163> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/55/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188163> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/55/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/55/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188164> .
<http://digilib.unila.ac.id/id/document/188164> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188164> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188164> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187943> .
<http://digilib.unila.ac.id/id/document/188164> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187943> .
<http://digilib.unila.ac.id/id/document/188164> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187943> .
<http://digilib.unila.ac.id/id/document/188164> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/56/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188164> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/56/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/56/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188165> .
<http://digilib.unila.ac.id/id/document/188165> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188165> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188165> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187956> .
<http://digilib.unila.ac.id/id/document/188165> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187956> .
<http://digilib.unila.ac.id/id/document/188165> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187956> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188166> .
<http://digilib.unila.ac.id/id/document/188166> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188166> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188166> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187965> .
<http://digilib.unila.ac.id/id/document/188166> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187965> .
<http://digilib.unila.ac.id/id/document/188166> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187965> .
<http://digilib.unila.ac.id/id/document/188166> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/58/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188166> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/58/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/58/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188167> .
<http://digilib.unila.ac.id/id/document/188167> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188167> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188167> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187971> .
<http://digilib.unila.ac.id/id/document/188167> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187971> .
<http://digilib.unila.ac.id/id/document/188167> <http://eprints.org/relation/isIndexCodesVersionOf> <http://digilib.unila.ac.id/id/document/187971> .
<http://digilib.unila.ac.id/id/document/188167> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/59/indexcodes.txt> .
<http://digilib.unila.ac.id/id/document/188167> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/59/indexcodes.txt> .
<http://digilib.unila.ac.id/2782/59/indexcodes.txt> <http://www.w3.org/2000/01/rdf-schema#label> "indexcodes.txt"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188170> .
<http://digilib.unila.ac.id/id/document/188170> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188170> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188170> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187873> .
<http://digilib.unila.ac.id/id/document/188170> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187873> .
<http://digilib.unila.ac.id/id/document/188170> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187873> .
<http://digilib.unila.ac.id/id/document/188170> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/60/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188170> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/60/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/60/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188171> .
<http://digilib.unila.ac.id/id/document/188171> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188171> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188171> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187873> .
<http://digilib.unila.ac.id/id/document/188171> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187873> .
<http://digilib.unila.ac.id/id/document/188171> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187873> .
<http://digilib.unila.ac.id/id/document/188171> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/61/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188171> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/61/preview.jpg> .
<http://digilib.unila.ac.id/2782/61/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188172> .
<http://digilib.unila.ac.id/id/document/188172> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188172> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188172> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187873> .
<http://digilib.unila.ac.id/id/document/188172> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187873> .
<http://digilib.unila.ac.id/id/document/188172> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187873> .
<http://digilib.unila.ac.id/id/document/188172> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/62/medium.jpg> .
<http://digilib.unila.ac.id/id/document/188172> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/62/medium.jpg> .
<http://digilib.unila.ac.id/2782/62/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188173> .
<http://digilib.unila.ac.id/id/document/188173> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188173> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188173> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187873> .
<http://digilib.unila.ac.id/id/document/188173> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187873> .
<http://digilib.unila.ac.id/id/document/188173> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187873> .
<http://digilib.unila.ac.id/id/document/188173> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/63/small.jpg> .
<http://digilib.unila.ac.id/id/document/188173> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/63/small.jpg> .
<http://digilib.unila.ac.id/2782/63/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188187> .
<http://digilib.unila.ac.id/id/document/188187> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188187> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188187> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187920> .
<http://digilib.unila.ac.id/id/document/188187> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187920> .
<http://digilib.unila.ac.id/id/document/188187> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187920> .
<http://digilib.unila.ac.id/id/document/188187> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/64/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188187> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/64/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/64/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188188> .
<http://digilib.unila.ac.id/id/document/188188> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188188> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188188> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187920> .
<http://digilib.unila.ac.id/id/document/188188> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187920> .
<http://digilib.unila.ac.id/id/document/188188> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187920> .
<http://digilib.unila.ac.id/id/document/188188> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/65/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188188> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/65/preview.jpg> .
<http://digilib.unila.ac.id/2782/65/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188189> .
<http://digilib.unila.ac.id/id/document/188189> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188189> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188189> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187920> .
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<http://digilib.unila.ac.id/2782/78/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
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<http://digilib.unila.ac.id/2782/79/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
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<http://digilib.unila.ac.id/id/document/188238> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/80/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/80/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188239> .
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<http://digilib.unila.ac.id/id/document/188239> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188239> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187943> .
<http://digilib.unila.ac.id/id/document/188239> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187943> .
<http://digilib.unila.ac.id/id/document/188239> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187943> .
<http://digilib.unila.ac.id/id/document/188239> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/81/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188239> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/81/preview.jpg> .
<http://digilib.unila.ac.id/2782/81/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188240> .
<http://digilib.unila.ac.id/id/document/188240> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188240> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188240> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187943> .
<http://digilib.unila.ac.id/id/document/188240> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187943> .
<http://digilib.unila.ac.id/id/document/188240> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187943> .
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<http://digilib.unila.ac.id/id/document/188240> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/82/medium.jpg> .
<http://digilib.unila.ac.id/2782/82/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188241> .
<http://digilib.unila.ac.id/id/document/188241> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188241> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188241> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187943> .
<http://digilib.unila.ac.id/id/document/188241> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187943> .
<http://digilib.unila.ac.id/id/document/188241> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187943> .
<http://digilib.unila.ac.id/id/document/188241> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/83/small.jpg> .
<http://digilib.unila.ac.id/id/document/188241> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/83/small.jpg> .
<http://digilib.unila.ac.id/2782/83/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188251> .
<http://digilib.unila.ac.id/id/document/188251> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188251> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188251> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/188251> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/188251> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/188251> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/84/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188251> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/84/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/84/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188252> .
<http://digilib.unila.ac.id/id/document/188252> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188252> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188252> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/188252> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/188252> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/188252> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/85/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188252> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/85/preview.jpg> .
<http://digilib.unila.ac.id/2782/85/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188253> .
<http://digilib.unila.ac.id/id/document/188253> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188253> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188253> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/188253> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/188253> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/188253> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/86/medium.jpg> .
<http://digilib.unila.ac.id/id/document/188253> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/86/medium.jpg> .
<http://digilib.unila.ac.id/2782/86/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188254> .
<http://digilib.unila.ac.id/id/document/188254> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188254> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188254> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/188254> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/188254> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187942> .
<http://digilib.unila.ac.id/id/document/188254> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/87/small.jpg> .
<http://digilib.unila.ac.id/id/document/188254> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/87/small.jpg> .
<http://digilib.unila.ac.id/2782/87/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188255> .
<http://digilib.unila.ac.id/id/document/188255> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188255> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188255> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/188255> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/188255> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/188255> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/88/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188255> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/88/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/88/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188256> .
<http://digilib.unila.ac.id/id/document/188256> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188256> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188256> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/188256> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/188256> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/188256> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/89/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188256> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/89/preview.jpg> .
<http://digilib.unila.ac.id/2782/89/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188257> .
<http://digilib.unila.ac.id/id/document/188257> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188257> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188257> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/188257> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/188257> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/188257> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/90/medium.jpg> .
<http://digilib.unila.ac.id/id/document/188257> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/90/medium.jpg> .
<http://digilib.unila.ac.id/2782/90/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188258> .
<http://digilib.unila.ac.id/id/document/188258> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188258> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188258> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/188258> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/188258> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187926> .
<http://digilib.unila.ac.id/id/document/188258> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/91/small.jpg> .
<http://digilib.unila.ac.id/id/document/188258> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/91/small.jpg> .
<http://digilib.unila.ac.id/2782/91/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188291> .
<http://digilib.unila.ac.id/id/document/188291> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188291> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188291> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187921> .
<http://digilib.unila.ac.id/id/document/188291> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187921> .
<http://digilib.unila.ac.id/id/document/188291> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187921> .
<http://digilib.unila.ac.id/id/document/188291> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/92/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188291> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/92/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/92/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188292> .
<http://digilib.unila.ac.id/id/document/188292> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188292> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188292> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187921> .
<http://digilib.unila.ac.id/id/document/188292> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187921> .
<http://digilib.unila.ac.id/id/document/188292> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187921> .
<http://digilib.unila.ac.id/id/document/188292> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/93/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188292> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/93/preview.jpg> .
<http://digilib.unila.ac.id/2782/93/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188293> .
<http://digilib.unila.ac.id/id/document/188293> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188293> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188293> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187921> .
<http://digilib.unila.ac.id/id/document/188293> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187921> .
<http://digilib.unila.ac.id/id/document/188293> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187921> .
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<http://digilib.unila.ac.id/id/document/188293> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/94/medium.jpg> .
<http://digilib.unila.ac.id/2782/94/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188294> .
<http://digilib.unila.ac.id/id/document/188294> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188294> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188294> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187921> .
<http://digilib.unila.ac.id/id/document/188294> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187921> .
<http://digilib.unila.ac.id/id/document/188294> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187921> .
<http://digilib.unila.ac.id/id/document/188294> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/95/small.jpg> .
<http://digilib.unila.ac.id/id/document/188294> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/95/small.jpg> .
<http://digilib.unila.ac.id/2782/95/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188330> .
<http://digilib.unila.ac.id/id/document/188330> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188330> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188330> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/188330> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/188330> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/188330> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/96/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188330> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/96/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/96/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188331> .
<http://digilib.unila.ac.id/id/document/188331> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188331> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188331> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/188331> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/188331> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/188331> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/97/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188331> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/97/preview.jpg> .
<http://digilib.unila.ac.id/2782/97/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188332> .
<http://digilib.unila.ac.id/id/document/188332> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188332> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188332> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/188332> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/188332> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/188332> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/98/medium.jpg> .
<http://digilib.unila.ac.id/id/document/188332> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/98/medium.jpg> .
<http://digilib.unila.ac.id/2782/98/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188333> .
<http://digilib.unila.ac.id/id/document/188333> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188333> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188333> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/188333> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/188333> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187903> .
<http://digilib.unila.ac.id/id/document/188333> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/99/small.jpg> .
<http://digilib.unila.ac.id/id/document/188333> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/99/small.jpg> .
<http://digilib.unila.ac.id/2782/99/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188334> .
<http://digilib.unila.ac.id/id/document/188334> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188334> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188334> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/188334> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/188334> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/188334> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/100/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188334> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/100/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/100/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188336> .
<http://digilib.unila.ac.id/id/document/188336> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188336> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188336> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/188336> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/188336> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/188336> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/101/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188336> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/101/preview.jpg> .
<http://digilib.unila.ac.id/2782/101/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188337> .
<http://digilib.unila.ac.id/id/document/188337> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188337> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188337> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/188337> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/188337> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/188337> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/102/medium.jpg> .
<http://digilib.unila.ac.id/id/document/188337> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/102/medium.jpg> .
<http://digilib.unila.ac.id/2782/102/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188338> .
<http://digilib.unila.ac.id/id/document/188338> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188338> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188338> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/188338> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/188338> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187890> .
<http://digilib.unila.ac.id/id/document/188338> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/103/small.jpg> .
<http://digilib.unila.ac.id/id/document/188338> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/103/small.jpg> .
<http://digilib.unila.ac.id/2782/103/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188349> .
<http://digilib.unila.ac.id/id/document/188349> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188349> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188349> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/188349> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/188349> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/188349> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/104/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188349> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/104/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/104/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188350> .
<http://digilib.unila.ac.id/id/document/188350> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188350> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188350> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/188350> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/188350> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/188350> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/105/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188350> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/105/preview.jpg> .
<http://digilib.unila.ac.id/2782/105/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188351> .
<http://digilib.unila.ac.id/id/document/188351> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188351> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188351> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/188351> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/188351> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/188351> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/106/medium.jpg> .
<http://digilib.unila.ac.id/id/document/188351> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/106/medium.jpg> .
<http://digilib.unila.ac.id/2782/106/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188352> .
<http://digilib.unila.ac.id/id/document/188352> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188352> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188352> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/188352> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/188352> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187887> .
<http://digilib.unila.ac.id/id/document/188352> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/107/small.jpg> .
<http://digilib.unila.ac.id/id/document/188352> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/107/small.jpg> .
<http://digilib.unila.ac.id/2782/107/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188357> .
<http://digilib.unila.ac.id/id/document/188357> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188357> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188357> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187885> .
<http://digilib.unila.ac.id/id/document/188357> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187885> .
<http://digilib.unila.ac.id/id/document/188357> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187885> .
<http://digilib.unila.ac.id/id/document/188357> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/108/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188357> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/108/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/108/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188359> .
<http://digilib.unila.ac.id/id/document/188359> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188359> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188359> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187885> .
<http://digilib.unila.ac.id/id/document/188359> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187885> .
<http://digilib.unila.ac.id/id/document/188359> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187885> .
<http://digilib.unila.ac.id/id/document/188359> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/109/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188359> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/109/preview.jpg> .
<http://digilib.unila.ac.id/2782/109/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188361> .
<http://digilib.unila.ac.id/id/document/188361> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188361> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188361> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187885> .
<http://digilib.unila.ac.id/id/document/188361> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187885> .
<http://digilib.unila.ac.id/id/document/188361> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187885> .
<http://digilib.unila.ac.id/id/document/188361> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/110/medium.jpg> .
<http://digilib.unila.ac.id/id/document/188361> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/110/medium.jpg> .
<http://digilib.unila.ac.id/2782/110/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188362> .
<http://digilib.unila.ac.id/id/document/188362> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188362> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188362> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187885> .
<http://digilib.unila.ac.id/id/document/188362> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187885> .
<http://digilib.unila.ac.id/id/document/188362> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187885> .
<http://digilib.unila.ac.id/id/document/188362> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/111/small.jpg> .
<http://digilib.unila.ac.id/id/document/188362> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/111/small.jpg> .
<http://digilib.unila.ac.id/2782/111/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188401> .
<http://digilib.unila.ac.id/id/document/188401> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188401> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188401> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187872> .
<http://digilib.unila.ac.id/id/document/188401> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187872> .
<http://digilib.unila.ac.id/id/document/188401> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187872> .
<http://digilib.unila.ac.id/id/document/188401> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/112/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188401> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/112/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/112/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188402> .
<http://digilib.unila.ac.id/id/document/188402> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188402> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188402> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187872> .
<http://digilib.unila.ac.id/id/document/188402> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187872> .
<http://digilib.unila.ac.id/id/document/188402> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187872> .
<http://digilib.unila.ac.id/id/document/188402> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/113/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188402> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/113/preview.jpg> .
<http://digilib.unila.ac.id/2782/113/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188403> .
<http://digilib.unila.ac.id/id/document/188403> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188403> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188403> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187872> .
<http://digilib.unila.ac.id/id/document/188403> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187872> .
<http://digilib.unila.ac.id/id/document/188403> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187872> .
<http://digilib.unila.ac.id/id/document/188403> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/114/medium.jpg> .
<http://digilib.unila.ac.id/id/document/188403> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/114/medium.jpg> .
<http://digilib.unila.ac.id/2782/114/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188404> .
<http://digilib.unila.ac.id/id/document/188404> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188404> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188404> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187872> .
<http://digilib.unila.ac.id/id/document/188404> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187872> .
<http://digilib.unila.ac.id/id/document/188404> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187872> .
<http://digilib.unila.ac.id/id/document/188404> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/115/small.jpg> .
<http://digilib.unila.ac.id/id/document/188404> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/115/small.jpg> .
<http://digilib.unila.ac.id/2782/115/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188405> .
<http://digilib.unila.ac.id/id/document/188405> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188405> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188405> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187865> .
<http://digilib.unila.ac.id/id/document/188405> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187865> .
<http://digilib.unila.ac.id/id/document/188405> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187865> .
<http://digilib.unila.ac.id/id/document/188405> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/116/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188405> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/116/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/116/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188406> .
<http://digilib.unila.ac.id/id/document/188406> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188406> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188406> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187865> .
<http://digilib.unila.ac.id/id/document/188406> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187865> .
<http://digilib.unila.ac.id/id/document/188406> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187865> .
<http://digilib.unila.ac.id/id/document/188406> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/117/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188406> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/117/preview.jpg> .
<http://digilib.unila.ac.id/2782/117/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188407> .
<http://digilib.unila.ac.id/id/document/188407> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188407> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188407> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187865> .
<http://digilib.unila.ac.id/id/document/188407> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187865> .
<http://digilib.unila.ac.id/id/document/188407> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187865> .
<http://digilib.unila.ac.id/id/document/188407> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/118/medium.jpg> .
<http://digilib.unila.ac.id/id/document/188407> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/118/medium.jpg> .
<http://digilib.unila.ac.id/2782/118/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188408> .
<http://digilib.unila.ac.id/id/document/188408> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188408> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188408> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187865> .
<http://digilib.unila.ac.id/id/document/188408> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187865> .
<http://digilib.unila.ac.id/id/document/188408> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187865> .
<http://digilib.unila.ac.id/id/document/188408> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/119/small.jpg> .
<http://digilib.unila.ac.id/id/document/188408> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/119/small.jpg> .
<http://digilib.unila.ac.id/2782/119/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188420> .
<http://digilib.unila.ac.id/id/document/188420> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188420> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188420> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187854> .
<http://digilib.unila.ac.id/id/document/188420> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187854> .
<http://digilib.unila.ac.id/id/document/188420> <http://eprints.org/relation/islightboxThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187854> .
<http://digilib.unila.ac.id/id/document/188420> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/120/lightbox.jpg> .
<http://digilib.unila.ac.id/id/document/188420> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/120/lightbox.jpg> .
<http://digilib.unila.ac.id/2782/120/lightbox.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "lightbox.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188421> .
<http://digilib.unila.ac.id/id/document/188421> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188421> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188421> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187854> .
<http://digilib.unila.ac.id/id/document/188421> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187854> .
<http://digilib.unila.ac.id/id/document/188421> <http://eprints.org/relation/ispreviewThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187854> .
<http://digilib.unila.ac.id/id/document/188421> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/121/preview.jpg> .
<http://digilib.unila.ac.id/id/document/188421> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/121/preview.jpg> .
<http://digilib.unila.ac.id/2782/121/preview.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "preview.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188422> .
<http://digilib.unila.ac.id/id/document/188422> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188422> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188422> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187854> .
<http://digilib.unila.ac.id/id/document/188422> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187854> .
<http://digilib.unila.ac.id/id/document/188422> <http://eprints.org/relation/ismediumThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187854> .
<http://digilib.unila.ac.id/id/document/188422> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/122/medium.jpg> .
<http://digilib.unila.ac.id/id/document/188422> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/122/medium.jpg> .
<http://digilib.unila.ac.id/2782/122/medium.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "medium.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://eprints.org/ontology/hasDocument> <http://digilib.unila.ac.id/id/document/188423> .
<http://digilib.unila.ac.id/id/document/188423> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://eprints.org/ontology/Document> .
<http://digilib.unila.ac.id/id/document/188423> <http://www.w3.org/2000/01/rdf-schema#label> "ANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung) (Other)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/document/188423> <http://eprints.org/relation/isVersionOf> <http://digilib.unila.ac.id/id/document/187854> .
<http://digilib.unila.ac.id/id/document/188423> <http://eprints.org/relation/isVolatileVersionOf> <http://digilib.unila.ac.id/id/document/187854> .
<http://digilib.unila.ac.id/id/document/188423> <http://eprints.org/relation/issmallThumbnailVersionOf> <http://digilib.unila.ac.id/id/document/187854> .
<http://digilib.unila.ac.id/id/document/188423> <http://eprints.org/ontology/hasFile> <http://digilib.unila.ac.id/2782/123/small.jpg> .
<http://digilib.unila.ac.id/id/document/188423> <http://purl.org/dc/terms/hasPart> <http://digilib.unila.ac.id/2782/123/small.jpg> .
<http://digilib.unila.ac.id/2782/123/small.jpg> <http://www.w3.org/2000/01/rdf-schema#label> "small.jpg"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/2782> <http://www.w3.org/2000/01/rdf-schema#seeAlso> <http://digilib.unila.ac.id/2782/> .
<http://digilib.unila.ac.id/2782/> <http://purl.org/dc/elements/1.1/title> "HTML Summary of #2782 \n\nANALISIS KUALITAS PELAYANAN CUSTOMER SERVICE DALAM MENINGKATKAN CITRA POSITIF (Studi Pada BTN Kantor Cabang Bandar Lampung)\n\n" .
<http://digilib.unila.ac.id/2782/> <http://purl.org/dc/elements/1.1/format> "text/html" .
<http://digilib.unila.ac.id/2782/> <http://xmlns.com/foaf/0.1/primaryTopic> <http://digilib.unila.ac.id/id/eprint/2782> .
<http://digilib.unila.ac.id/id/subject/General> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://www.w3.org/2004/02/skos/core#Concept> .
<http://digilib.unila.ac.id/id/subject/General> <http://www.w3.org/2004/02/skos/core#prefLabel> " " .
<http://digilib.unila.ac.id/id/eprint/2782> <http://purl.org/dc/terms/subject> <http://digilib.unila.ac.id/id/subject/General> .
<http://digilib.unila.ac.id/id/subject/KU> <http://www.w3.org/1999/02/22-rdf-syntax-ns#type> <http://www.w3.org/2004/02/skos/core#Concept> .
<http://digilib.unila.ac.id/id/subject/KU> <http://www.w3.org/2004/02/skos/core#prefLabel> "Karya Karya Umum = 000" .
<http://digilib.unila.ac.id/id/eprint/2782> <http://purl.org/dc/terms/subject> <http://digilib.unila.ac.id/id/subject/KU> .