?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=PENGARUH+KECERDASAN+EMOSIONAL+DAN+LINGKUNGAN+KERJA%0D%0ATERHADAP+KEPUASAN+KERJA+PADA+KARYAWAN%0D%0APT+REKSA+FINANCE+CABANG+LAMPUNG&rft.creator=FEBY+GIPANTIUS+ZAMA%2C+1316041075&rft.subject=HD61+Risk+Management&rft.description=PT+Reksa+Finance+merupakan+salah+satu+industri+lembaga+keuangan+di+Indonesia.%0D%0APada+Tahun+2012+PT+Reksa+Finance+memiliki+16+cabang+yang+tersebar+di+Pulau%0D%0AJawa%2C+Sumatera+serta+Kalimantan+dan+untuk+untuk+cabang+Lampung+berlokasi+di%0D%0AJl.+Sultan+Agung+No.28%2F+11+F%2C+Way+Halim%2C+Kota+Bandar+Lampung%2C+Lampung%0D%0A35132%2C+Indonesia.+Masalah+dalam+penelitian+ini+adalah+adanya+interaksi+karyawan%0D%0Adengan+atasan%2C+rekan+kerja+dan+terutama+dengan+konsumen+sangat+membutuhkan%0D%0Akecerdasan+emosional+bagi+setiap+karyawan+untuk+dapat+memahami+dan%0D%0Amengelola+emosi+diri+dan+orang+lain.+Selain+itu%2C+adanya+target+perusahaan%0D%0Amenuntut+karyawan+untuk+bekerja+sama+dalam+tim+kerja.+Kerjasama+dan%0D%0Akomunikasi+dalam+organisasi+sangat+dibutuhkan+untuk+menciptakan+lingkungan%0D%0Akerja+yang+nyaman+sehingga+kinerja+karyawan+tetap+dapat+terlaksana+secara%0D%0Aefektif+sehingga+tercapai+kepuasan+dalam+bekerja+dan+menyelesaikan+pekerjaan%0D%0Adengan+baik.%0D%0ATujuan+yang+ingin+dicapai+dalam+penelitian+ini+adalah+untuk+mengetahui+pengaruh%0D%0Akecerdasan+emosional+terhadap+kepuasan+kerja+pada+karyawan+PT+Reksa+Finance%0D%0Acabang+Lampung%2C+pengaruh+lingkungan+kerja+terhadap+kepuasan+kerja+pada%0D%0Akaryawan+PT+Reksa+Finance+cabang+Lampung%2C+serta+untuk+mengetahui+pengaruh%0D%0Akecerdasan+emosional+dan+lingkungan+kerja+secara+bersama-sama+terhadap%0D%0Akepuasan+kerja+pada+karyawan+PT+Reksa+Finance+cabang+Lampung.%0D%0AMetode+penelitian+ini+menggunakan+metode+kuantitatif.+Populasi+dalam+penelitian%0D%0Aini+adalah+seluruh+karyawan+PT+Reksa+Finance+untuk+cabang+Lampung+yang%0D%0Aberjumlah+52+orang.+Metode+pengumpulan+data+dalam+penelitian+ini+menggunakan%0D%0Akuesioner+Skala+Likert+dan+dianalisis+menggunakan+SPSS+16.+Hasil+penelitian+ini+menunjukkan+bahwa+secara+parsial+variabel+kecerdasan%0D%0Aemosional+berpengaruh+positif+dan+signifikan+terhadap+kepuasan+kerja%2C+lingkungan%0D%0Akerja+berpengaruh+positif+dan+signifikan+terhadap+kepuasan+kerja+dan+secara%0D%0Asimultan+variabel+kecerdasan+emosional+dan+lingkungan+kerja+secara+bersamasama%0D%0Aberpengaruh+positif+dan+signifikan+terhadap+kepuasan+kerja+pada+karyawan%0D%0APT+Reksa+Finance+cabang+Lampung.%0D%0ASaran+bagi+para+karyawan+PT+Reksa+Finance+cabang+Lampung+sebaiknya+dapat%0D%0Ameningkatkan+rasa+empati+terutama+dalam+mengetahui+emosi+dari+perilaku%0D%0Aterhadap+sesama+rekan+kerja%2C+konsumen+maupun+atasan+supaya+terjalin%0D%0Ahubungan+yang+harmonis+satu+sama+lain+di+dalam+pekerjaan%2C+menjaga+dan%0D%0Ameningkatkan+kenyamanan+karyawan+dari+suara+bising+di+lingkungan+kerja%0D%0Asupaya+tidak+ada+gangguan+sehingga+karyawan+dapat+fokus+dan+tenang+dalam%0D%0Amelakukan+tugas%2Fpekerjaan+dan+meningkatkan+kelangsungan+hidup+perusahaan%0D%0Ayang+bergantung+pada+kinerja+karyawannya+sehingga+peran+karyawan+sangat%0D%0Abegitu+penting+bagi+kelangsungan+hidup+perusahaan.%0D%0AKata+kunci+%3A+Kecerdasan+Emosional%2C+Lingkungan+Kerja%2C+Kepuasan+Kerja%0D%0A%0D%0ATHE+INFLUENCE+OF+EMOTIONAL+INTELLIGENCE+AND+WORK%0D%0AENVIRONMENT+ON+JOB+SATISFACTION+EMPLOYEES+OF%0D%0APT+REKSA+FINANCE+BRANCH+LAMPUNG%0D%0A%0D%0APT+Reksa+Finance+is+one+of+the+financial+institution+industry+in+Indonesia.+In+2012%0D%0APT+Reksa+Finance+has+16+branches+spread+over+Java%2C+Sumatera+and+Kalimantan%0D%0Aand+for+the+Lampung+branch+located+on+Jl.+Sultan+Agung+No.28+%2F+11+F%2C+Way%0D%0AHalim%2C+Bandar+Lampung+City%2C+Lampung+35132%2C+Indonesia.+The+problem+in+this%0D%0Aresearch+is+there+is+the+existence+of+employees+interaction+with+superiors%2C%0D%0Acoworkers+and+especially+with+consumers+who+is+desperately+need+emotional%0D%0Aintelligence+for+each+employees+to+be+able+to+understand+and+manage+the+emotions%0D%0Aof+themselves+and+others.+In+addition%2C+the+company's+target+requires+employees+to%0D%0Awork+together+in+the+team+work.+Cooperation+and+communication+within+the%0D%0Aorganization+is+needed+to+create+a+comfortable+work+environment+so+that%0D%0Aemployees+performance+can+be+implemented+effectively+so+as+to+achieve%0D%0Asatisfaction+in+work+and+finish+the+job+well.%0D%0AThe+purpose+of+this+research+is+to+know+the+influence+of+emotional+intelligence+on%0D%0Ajob+satisfaction+employees+of+PT+Reksa+Finance+Lampung+branch%2C+the+influence+of%0D%0Awork+environment+on+job+satisfaction+employees+of+PT+Reksa+Finance+branch%0D%0ALampung%2C+and+to+know+the+influence+of+emotional+intelligence+and+work%0D%0Aenvironment+simultaneously+on+job+satisfaction+employees+of+PT+Reksa+Finance%0D%0Abranch+Lampung.%0D%0AThis+research+is+using+a+quantitative+method.+The+population+in+this+study+is+all%0D%0Aemployees+of+PT+Reksa+Finance+for+Lampung+branch%2C+amounted+to+52+people.%0D%0AData+collection+methods+in+this+study+used+a+Likert+Scale+questionnaire+and+The+results+of+this+study+indicate+that+the+partial+emotional+intelligence+variables%0D%0Ahave+a+positive+and+significant+effect+on+job+satisfaction%2C+work+environment+has+a%0D%0Apositive+and+significant+effect+on+job+satisfaction+and+simultaneously+emotional%0D%0Aintelligence+and+work+environment+variables+together+have+a+positive+and%0D%0Asignificant+impact+on+job+satisfaction+on+employees+PT+Reksa+Finance+branch+of%0D%0ALampung.%0D%0ASuggestions+for+employees+of+PT+Reksa+Finance+branch+Lampung+should+be+able%0D%0Ato+improve+the+sense+of+empathy%2C+especially+in+knowing+the+emotions+of+behavior%0D%0Atowards+colleagues%2C+customers+and+superiors+to+establish+a+harmonious%0D%0Arelationship+with+each+other+in+the+work%2C+maintain+and+improve+employee+comfort%0D%0Afrom+noise+in+the+work+environment+so+that+no+interference+so+that+employees+can%0D%0Afocus+and+calm+in+doing+the+task+or+job%2C+and+improve+the+survival+of+companies+that%0D%0Adepend+on+the+performance+of+employees+so+that+the+role+of+employees+is+very%0D%0Aimportant+for+the+survival+of+the+company.%0D%0AKeywords%3A+Emotional+Intelligence%2C+Work+Environment%2C+Job+Satisfaction%0D%0Aanalyzed+using+SPSS+16.&rft.publisher=FAKULTAS+EKONOMI+DAN+BISNIS&rft.date=2017-08-08&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F28037%2F1%2FABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F28037%2F3%2FSKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F28037%2F2%2FSKRIPSI%2520TANPA%2520BAB%2520PEMBAHASAN.pdf&rft.identifier=++FEBY+GIPANTIUS+ZAMA%2C+1316041075++(2017)+PENGARUH+KECERDASAN+EMOSIONAL+DAN+LINGKUNGAN+KERJA+TERHADAP+KEPUASAN+KERJA+PADA+KARYAWAN+PT+REKSA+FINANCE+CABANG+LAMPUNG.++FAKULTAS+EKONOMI+DAN+BISNIS%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F28037%2F