?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=RESPONSIVITAS+PELAYANAN+PENGELOLAAN+PERSAMPAHAN+DI+DINAS+LINGKUNGAN+HIDUP+KOTA+BANDARLAMPUNG&rft.creator=TRIAZ+RIZMAULIA+%2C+1416041101&rft.subject=+&rft.subject=JC+Political+theory&rft.description=Permasalahan+sampah+tidak+pernah+berhenti+disekitar+lingkungan+hidup+sebagai%0D%0Adampak+dari+pembangunan+menuntut+perhatiaan+secara+khusus+dari+pemerintah.%0D%0AUntuk+menghadapi+tatangan+tersebut+Dinas+Lingkungan+Hidup+Kota%0D%0ABandarlampung+dituntut+untuk+memberikan+pelayanan+yang+lebih+baik+dengan%0D%0Aadanya+pemenuhan+keinginan+dan+kebutuhan+masyarakat+karena+kurangnya%0D%0Aresponsivitas+pelayanan+dalam+daya+tanggap+pemerintah+untuk+menangani%0D%0Akeluhan+masyarakat.+Tujuan+penelitian+ini+adalah+untuk+menganalisis+penyebab%0D%0Arendahnya+responsivitas+pelayanan+pengelolaan+persampahan+di+dinas+lingkungan%0D%0Ahidup+Kota+Bandarlampung.+Penelitian+ini+menggunakan+jenis+penelitian%0D%0Adeskriptif+dengan+pendekatan+kualitatif.%0D%0AHasil+penelitian+ini+menunjukkan+bahwa+responsivitas+dalam+pelayanan%0D%0Apengelolaan+persampahan+yang+dilakukan+oleh+Dinas+Lingkungan+Hidup+Kota%0D%0ABandarlampung+dinilai+sudah+cukup+baik.+Hal+ini+dapat+dilihat+dari+pelayanan%0D%0Ayang+diberikan+kepada+masyarakat+dalam+merespon+setiap+keluhan+pelanggan%2C%0D%0Aketepatan+melayani+dan+kecermatan+melayani+yang+sudah+terpenuhi+dengan+baik.%0D%0ANamun+masih+perlu+ditingkatkan+pelayanannya+seperti+kecepatan+melayani%2C%0D%0Aketepatan+waktu+melayani+dan+kemampuan+menanggapi+keluhan+yang+dinilai%0D%0Amasih+belum+baik+secara+keseluruhan.+Oleh+Karena+itu+Dinas+Lingkungan+Hidup%0D%0AKota+Bandarlampung+perlu+meningkatkan+lagi+pelayanan+pengelolaan+sampah+di%0D%0AKota+Bandarlampung.%0D%0AKata+Kunci%3A+Responsivitas%2C+Pelayanan+Publik%2C+Pelayanan+SampahTHE+RESPONSIVENESS+OF+WASTE+SERVICE+MANAGEMENT+IN%0D%0AENVIRONMENTAL+OFFFICE+OF+BANDARLAMPUNG+CITY%0D%0ABy%0D%0ATriaz+Rizmaulia%0D%0AThe+problem+of+the+waste+was+in+line+with+the+environmental+problem+due+to+the%0D%0Adevelopment+impact+which+required+certain+treatment+from+the+government.+In%0D%0Aorder+to+overcome+this+condition%2C+the+Environmental+Office+of+Bandarlampung%0D%0ACity+was+expected+to+provide+better+service+in+terms+of+community+willingness%0D%0Aand+needs+support+since+the+lack+of+service+responsiveness+of+the+government%0D%0Aespecially+in+dealing+with+the+complaints+occured.+The+objective+of+this+research%0D%0Awas+to+analyze+the+causes+of+low+responsiveness+of+waste+service+management+in%0D%0AEnvironmental+Office+of+Bandarlampung+City.+This+research+applied+descriptive%0D%0Aresearch+with+qualitative+approach.%0D%0AThe+result+of+this+research+showed+that+the+responsiveness+of+waste+service%0D%0Amanagement+in+Environmental+Office+of+Bandarlampung+City+was+rated+good.%0D%0AThese+were+confirmed+from+the+service+provided+to+the+community+in+terms+of%0D%0Arespons+given+to+each+of+the+customer+complaints%2C+the+service+accuracy%2C+the%0D%0Aserving+acuracy+which+had+been+fulfilled+well.+However%2C+there+were+several+things%0D%0Athat+need+to+be+improved+namely+the+service+accuracy%2C+the+serving+acuracy+and+the%0D%0Aability+to+respond+to+complaints+in+overall+concept.+Therefore%2C+the+Environmental%0D%0AOffice+needs+to+improve+the+waste+service+management+in+Bandarlampung+City.%0D%0AKeywords+%3A+Responsiveness%2C+Public+Service%2C+Waste+Service&rft.publisher=FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK&rft.date=2018-10-01&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F33794%2F1%2FABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F33794%2F2%2FSKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F33794%2F3%2FSKRIPSI%2520TANPA%2520BAB%2520PEMBAHASAN.pdf&rft.identifier=++TRIAZ+RIZMAULIA+%2C+1416041101++(2018)+RESPONSIVITAS+PELAYANAN+PENGELOLAAN+PERSAMPAHAN+DI+DINAS+LINGKUNGAN+HIDUP+KOTA+BANDARLAMPUNG.++FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F33794%2F