Omega Iriyani, 1126021025 (2014) PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ). Masters thesis, FAKULTAS ISIP.