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primary topic: http://digilib.unila.ac.id/id/eprint/3421

http://digilib.unila.ac.id/id/eprint/3421
type: Thesis
type: Article
title: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan )
abstract: Metro City Government Performance in the public service aspect has not been well proven from the National Integrity Index Survey by the Public Service Commission in 2011 that put the Metro City as the city with the worst service from 60 cities surveyed in Indonesia . The study was conducted to determine how the quality of public services at the One-Stop Investment Office and the post of Metro City National Integrity Index Survey on the Public Service Commission in 2011 by the obstacles and find out what is causing the service not optimal This research is a descriptive study with a mix of quantitative and qualitative approaches with Method of Service Quality ( SERVQUAL ) that measures the quality of service and permit the licensing SIUP Investment Office and OSS Metro City with seeing the gap between the services expected by the public as service users with services they receive. Based on the results of the gap analysis servqual , interviews and observations , it was concluded that the quality of service licensing and permitting IMB SIUP the Investment Office and OSS Metro City Intregitas post- survey by the Public Service Commission in 2011 still has not / does not satisfy the public . Of the 23 sub-indicators are used as aspect kualiatas measurements in this study , aspects of which received the highest satisfaction aspect of the provision contained in the waiting room , while the five aspects of the lowest satisfaction scores are the aspects of timeliness in completion of licensing , the credibility ( honesty , assertiveness , appropriate appointments ) officers in the service , ease of licensing procedures , such as telephone and telecommunications advice website for service activities and complaints , as well as serving officers speed permit . The main cause of the above constraints is human resource management in the Metro City Government Environmental yet either . Metro City government has been unable to regulate the utilization of human resources in Metro Cit…
date: 2014-05-09
status: published
author list: authors
type: EPrint
type: ThesisEPrint
is part of: repository
has document: http://digilib.unila.ac.id/id/document/239718
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http://digilib.unila.ac.id/id/document/239718
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: ABSTRACT.pdf
has part: ABSTRACT.pdf

http://digilib.unila.ac.id/id/document/239725
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: ABSTRAK.pdf
has part: ABSTRAK.pdf

http://digilib.unila.ac.id/id/document/239730
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: COVER DALAM.pdf
has part: COVER DALAM.pdf

http://digilib.unila.ac.id/id/document/239732
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: COVER LUAR.pdf
has part: COVER LUAR.pdf

http://digilib.unila.ac.id/id/document/239734
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: PERSETUJUAN.pdf
has part: PERSETUJUAN.pdf

http://digilib.unila.ac.id/id/document/239740
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: PENGESAHAN.pdf
has part: PENGESAHAN.pdf

http://digilib.unila.ac.id/id/document/239744
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: PERNYATAAN.pdf
has part: PERNYATAAN.pdf

http://digilib.unila.ac.id/id/document/239745
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: MOTO.pdf
has part: MOTO.pdf

http://digilib.unila.ac.id/id/document/239747
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: DAFTAR ISI.pdf
has part: DAFTAR ISI.pdf

http://digilib.unila.ac.id/id/document/239752
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: RIWAYAT HIDUP.pdf
has part: RIWAYAT HIDUP.pdf

http://digilib.unila.ac.id/id/document/239759
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
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has part: PERSEMBAHAN.pdf

http://digilib.unila.ac.id/id/document/239762
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: SANWACANA.pdf
has part: SANWACANA.pdf

http://digilib.unila.ac.id/id/document/239767
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: DAFTAR TABEL.pdf
has part: DAFTAR TABEL.pdf

http://digilib.unila.ac.id/id/document/239771
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: DAFTAR GAMBAR.pdf
has part: DAFTAR GAMBAR.pdf

http://digilib.unila.ac.id/id/document/239784
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: BAB I.pdf
has part: BAB I.pdf

http://digilib.unila.ac.id/id/document/239786
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: BAB II.pdf
has part: BAB II.pdf

http://digilib.unila.ac.id/id/document/239787
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: BAB III.pdf
has part: BAB III.pdf

http://digilib.unila.ac.id/id/document/239788
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)

http://digilib.unila.ac.id/id/document/239789
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: BAB V.pdf
has part: BAB V.pdf

http://digilib.unila.ac.id/id/document/239790
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (File PDF)
has file: DAFTAR PUSTAKA.pdf
has part: DAFTAR PUSTAKA.pdf

FAKULTAS ISIP
type: Organization

UNIVERSITAS LAMPUNG, FAKULTAS ISIP
type: Organization

1126021025 Omega Iriyani
type: Person
given name: 1126021025
family name: Omega Iriyani

http://digilib.unila.ac.id/id/document/239940
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (Other)
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http://digilib.unila.ac.id/id/document/239941
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label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (Other)
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http://digilib.unila.ac.id/id/document/239942
type: Document
label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (Other)
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label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (Other)
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http://digilib.unila.ac.id/id/document/239955
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label: PUBLIC SERVICE QUALITY ANALYSIS INVESTMENT IN OFFICE AND ONE -STOP SHOP CITY METRO GATE POST SURVEY INDEX INTEGRITY NATIONAL PUBLIC SERVICE IN 2011 BY THE ANTI CORRUPTION COMMISSION ( Study of Licensing Services and Building Permit Trading License ) ANALISIS KUALITAS PELAYANAN PUBLIK PADA KANTOR PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA METRO PASCA SURVEI INDEKS INTREGRITAS NASIONAL PELAYANAN PUBLIK TAHUN 2011 OLEH KOMISI PEMBERANTASAN KORUPSI ( Studi Pelayanan Perizinan Izin Mendirikan Bangunan dan Surat Izin Usaha Perdagangan ) (Other)
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http://digilib.unila.ac.id/id/document/239956
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http://digilib.unila.ac.id/id/document/239958
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http://digilib.unila.ac.id/id/document/239961
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http://digilib.unila.ac.id/id/document/239962
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http://digilib.unila.ac.id/id/document/239964
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http://digilib.unila.ac.id/id/document/239966
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http://digilib.unila.ac.id/id/document/239968
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http://digilib.unila.ac.id/id/document/239971
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http://digilib.unila.ac.id/id/document/239972
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http://digilib.unila.ac.id/id/document/239974
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http://digilib.unila.ac.id/id/document/239976
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http://digilib.unila.ac.id/id/document/239978
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http://digilib.unila.ac.id/id/document/239982
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http://digilib.unila.ac.id/id/document/239984
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http://digilib.unila.ac.id/id/document/239989
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http://digilib.unila.ac.id/id/document/239992
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http://digilib.unila.ac.id/id/document/239994
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