?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=PENGUKURAN+KINERJA+BADAN+KETAHANAN+PANGAN+DAN+PENYULUHAN+PERTANIAN+DENGAN+MENGGUNAKAN+PENDEKATAN+BALANCED+SCORECARD%0D%0A(STUDI+DI+KABUPATEN+LAMPUNG+TENGAH)&rft.creator=Puspitasari%2C+Reni+&rft.subject=JS+Local+government+Municipal+government&rft.description=Pembangunan+pertanian+sesuai+dengan+tuntutan+reformasi+merupakan+perwujudan+arah+baru+pembangunan+yang+merupakan+agenda+pokok+dalam+reformasi+ekonomi.+Musyawarah+perencanaan+pembangunan+pertanian+merumuskan+bahwa+kegiatan+pembangunan+pertanian+periode+2005-2009+dilaksanakan+melalui+tiga+program%2C+yaitu+(1)+Program+peningkatan+ketahanan+pangan%2C+(2)+Program+pengembangan+agribisnis%2C+dan+(3)+Program+peningkatan+kesejahteraan+petani.+Berdasarkan+Peraturan+Daerah+Kabupaten+Lampung+Tengah+Nomor+12+Tahun+2007+tentang+Pembentukan+Organisasi+dan+Tata+Kerja+Perangkat+Daerah+Kabupaten+Lampung+Tengah%2C+dibentuk+Badan+Ketahanan+Pangan+dan+Penyuluhan+Pertanian+yang+merupakan+unsur+pendukung+tugas+Kepala+Daerah+dengan+tugas+pokok+melaksanakan+penyusunan+dan+pelaksanaan+kebijakan+daerah+di+bidang+ketahanan+pangan+dan+penyuluhan+pertanian.+Badan+Ketahanan+Pangan+dan+Penyuluhan+Pertanian+sebagai+organisasi+pemerintah+yang+berfungsi+memberikan+pelayanan+kepada+publik+(masyarakat)%2C+keberadaan+organisasi+tersebut+harus+mampu+melindungi+dan+memenuhi+kepentingan+publik.+keberhasilan+dalam+melaksanakan+tugas+dan+fungsinya+sebagai+instansi+pemerintah%2C+sebagai+mana%0D%0Adikemukakan+oleh+Zeithalm%2C+Parasuraman+%26+Berry+(1990)+Pelayanan+dapat+dikatakan+berkualitas+apabila+memiliki+%3A+tangibles%2C+reliability%2C+responsiveness%2C+assurance%2C+dan+empathy.+Untuk+mengukur+kinerja+Badan+Ketahanan+Pangan+dan+Penyuluhan+Pertanian+dalam+penelitian+ini+dilakukan+dengan+pendekatan+Balanced+Scorecard+yang+dikembangkan+oleh+Robert+S.+Kaplan+dan+David+P.+Norton.+Balanced+Scorecard+pada+dasarnya+lebih+merupakan+konsep+manajemen%2C+bukan+konsep+penilaian+kinerja.+Dalam+pengimplementasiannya%2C+konsep+manajemen+lebih+difokuskan+pada+pengukuran+kinerja+perusahaan%2F+organisasi%2C+dengan+pendekatan+keseimbangan+(balance)+dalam+mengukur+kinerja+pelaksanaan+strategi+perusahaan%2F+organisasi.+Pendekatan+secara+berimbang+itu+dilakukan+dengan+mengukur+kinerja+berdasarkan+empat+perspektif%2C+yakni+perspektif+finansial%2Fkeuangan+(finance)%2C+perspektif+kepuasan+pelanggan%2Fkonsumen+(customer)%2C+perspektif+proses+bisnis+internal+(process)%2C+dan+perspektif+pembelajaran+dan+pertumbuhan+(learning+and+growth).%0D%0ABerdasarkan+penelitian+yang+dilakukan+dapat+disimpulkan+secara+lebih+komprehensif%2C+hal+itu+dikarenakan+pengukuran+yang+dilakukan+tidak+hanya+pada+aspek+keuangan+tetapi+juga+pada+aspek+non+keuangan+yang+terdiri+dari+perspektif+pelanggan%2C+perspektif+internal+dan+perspektif+inovasi+dan+pembelajaran%2C+serta+memberikan+gambaran+kinerja+lebih+lengkap+dengan+berfokus+pada+indikator+kunci+untuk+setiap+masing-masing+perspektif+yang+berada+pada+total+nilai+75%2C5+dengan+memakai+skala+100+maka+Badan+Ketahanan+Pangan+dan+Penyuluhan+Pertanian+menunjukan+katagori+baik.%0D%0AKata+kunci+%3A+pengukuran+kinerja+dengan+balance+scorecard%0D%0AAgricultural+development+in+accordance+with+the+demands+of+the+reform+is+a+manifestation+of+the+new+direction+of+development+which+is+the+main+agenda+of+economic+reform.+Deliberations+to+formulate+agricultural+development+plans+that+the+period+2005-2009+agricultural+development+activities+carried+out+through+three+programs%2C+namely+(1)+food+security+enhancement+program%2C+(2)+agribusiness+development+program%2C+and+(3)+Program+improvement+of+farmers+welfare.%0D%0ABased+on+the+Central+Lampung+District+Regulation+No.+12+of+2007+on+the+Establishment+of+the+Organization+and+the+regional+work+of+Central+Lampung+District%2C+formed+Agency+for+Food+Security+and+Agricultural+Extension%2C+which+is+the+task+of+supporting+elements+of+the+Regional+Head+with+implementing+the+main+tasks+of+regional+policy+formulation+and+implementation+in+the+field+of+food+security+and+agricultural+extension.+Agency+for+Food+Security+and+Agricultural+Extension+as+a+functioning+government+organizations+providing+services+to+the+public+(society)%2C+the+existence+of+the+organization+should+be+able+to+protect+and+fulfill+the+public+interest.+success+in+carrying+out+its+duties+and+functions+as+a+government+agency%2C+as+suggested+by+Zeithalm+where%2C+Parasuraman%26+Berry+(1990)+Service+quality+can+be+said+if+it+has%3A+tangibles%2C+reliability%2C%0D%0Aresponsiveness%2C+assurance%2C+and+empathy.+To+measure+the+performance+of+Agency+for+Food+Security+and+Agricultural+Extension+in+the+study+conducted+by+the+Balanced+Scorecard+approach+developed+by+Robert+S.+Kaplan+and+David+P.+Norton.+Balanced+Scorecard+is+basically+more+of+a+management+concept%2C+not+the+concept+of+performance+appraisal.+Its+implementation%2C+concept%0D%0Amanagement+is+more+focused+on+performance+measurement+company+%2F+organization%2C+with+the%0D%0Aapproach+of+equilibrium+(balance)+in+measuring+the+performance+of+the+implementation+strategy+of+the+company+%2F+organization.+In+a+balanced+approach+was+done+by+measuring+performance+based+on+four+perspectives%2C+namely+financial+perspective+%2F+finance+(finance)%2C+the+perspective+of%0D%0Acustomer+satisfaction+%2F+customer+(customer)%2C+internal+business+process+perspective+(process)%2C+and%0D%0Alearning+and+growth+perspective+(learning+and+growth).+Based+on+research+conducted+can+be+summarized+in+a+more+comprehensive%2C+it+is+because+the+measurement+is+performed+not+only+on+the+financial+aspect+but+also+on+non-financial+aspects+of+the+customer+perspective%2C+internal+perspective+and+the+perspective+of+innovation+and+learning%2C+as+well+as+provide+a+more+complete%0D%0Apicture+of+performance+by+focusing+on+key+indicators+for+each+individual+perspective+is+at+the%0D%0Atotal+value+of+75%2C5+with+using100+scale+that+the+Agency+for+Food+Security+and+Agricultural+Extension+shows+good+category.%0D%0AKey+words%3A+measurement+of+performance+with+balance+scorecard&rft.publisher=Universitas+Lampung&rft.date=2011&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F485%2F1%2FReni%2520Puspitasari_COVER.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F485%2F2%2FReni%2520Puspitasari_Abstract.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F485%2F3%2FReni%2520Puspitasari_ABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F485%2F4%2FReni%2520Puspitasari_DAFTAR%2520ISI.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F485%2F5%2FReni%2520Puspitasari_BAB%2520I.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F485%2F6%2FReni%2520Puspitasari_BAB%2520II.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F485%2F7%2FReni%2520Puspitasari_BAB%2520III.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F485%2F8%2FReni%2520Puspitasari_BAB%2520IV.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F485%2F9%2FReni%2520Puspitasari_BAB%2520V.pdf&rft.identifier=++Puspitasari%2C+Reni+++(2011)+PENGUKURAN+KINERJA+BADAN+KETAHANAN+PANGAN+DAN+PENYULUHAN+PERTANIAN+DENGAN+MENGGUNAKAN+PENDEKATAN+BALANCED+SCORECARD+(STUDI+DI+KABUPATEN+LAMPUNG+TENGAH).++Universitas+Lampung.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F485%2F