?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=IMPLIKASI+INTERAKSI+ANTAR+KONSUMEN%2C+INTERAKSI+PENYEDIA+JASA+DENGAN+KONSUMEN%2C+DAN+KUALITAS+PELAYANAN+TERHADAP+KEPUASAN+KONSUMEN&rft.creator=Cety+Angelia%2C+1016051082&rft.subject=+&rft.description=Penelitian+ini+bertujuan+untuk+menganalisis+dan+mengetahui+pengaruh+variabel+interaksi+antar+konsumen%2C+interaksi+penyedia+jasa+dengan+konsumen%2C+dan+kualitas+pelayanan+terhadap+kepuasan+konsumen+salon+di+industri+jasa+salon+Bandar+Lampung.+Teknik+pengambilan+sampel+dalam+penelitian+ini+adalah+purposive+sampling.+Penelitian+ini+menggunakan+sampel+sebanyak+100+responden+dan+menggunakan+analisis+data+Regresi+Linier+Berganda.+Berdasarkan+hasil+penelitian+secara+simultan%2C+variabel+interaksi+antar+konsumen%2C+interaksi+penyedia+jasa+dengan+konsumen%2C+dan+kualitas+pelayanan+berpengaruh+signifikan+terhadap+kepuasan+konsumen+salon.+Secara+parsial%2C+variabel+interaksi+antar+konsumen%2C+interaksi+penyedia+jasa+dengan+konsumen%2C+dan+kualitas+pelayanan+berpengaruh+signifikan+terhadap+kepuasan+konsumen+salon.+%0D%0A%0D%0ASaran+dari+penelitian+ini+yaitu+pihak+salon+dapat+lebih+memperhatikan+bagaimana+menciptakan+suasana+yang+nyaman+dan+menyenangkan+saat+konsumen+melakukan+perawatan+rambut+dan+saat+konsumen+menunggu+waktu+untuk+menerima+pelayanan+dengan++menyediakan+ruang+tunggu+yang+lebih+luas.%0D%0A%0D%0AKata+kunci%3A+Interaksi+Antar+Konsumen%2C+Interaksi+Penyedia+Jasa+Dengan+Konsumen%2C+Kualitas+Pelayanan%2C+Kepuasan+Konsumen%0D%0A%0D%0A%0D%0A%0D%0A%0D%0A%0D%0AThe+purpose+of+this+research+are+to+analyze+the+influence+of+interaction+between+consumer%2C+the+interaction+between+service+and+consumer%2C+and+the+quality+of+services+towards+the+consumer+satisfaction+variable+in+beauty+saloon+service+in+Bandar+Lampung.+To+take+the+sample%2C+we+used+purposive+sampling+technique.+This+research+used+100+correspondences+as+the+sample+and+used+Mutiple+Linear+Regression+in+analyzing+the+data.+Based+on+the+result+of+this+research+are+as+simultaneous%2C+the+interaction+of+variable+between+consumer%2C+service+interaction+with+consumer%2C+and+the+quality+of+services+there+is+a+significant+influence+towards+the+consumers'+beauty+saloon+satisfaction.+As+partial%2C+the+interaction+variable+between+consumer%2C+service+interaction+and+quality+of+services+there+is+a+significant+influence+towards+the+consumers'+satisfaction.%0D%0A%0D%0AWe+suggest+that+the+beauty+saloons+should+give+the+attention+of+how+to+make+the+comfort+situation+and+how+to+make+the+consumer+interest+when+they+do+the+hair+treatment+and+when+they+wait+for+receive+the+treatment+with+prepare+them+a+new+bigger+waiting+room.%0D%0A%0D%0AKeyword%3A+interaction+between+consumer%2C+interaction+between+service+and+consumer%2C+the+quality+of+service%2C+the+consumers'+satisfaction.%0D%0A&rft.publisher=Fakultas+Ilmu+Sosial+dan+Ilmu+Politik&rft.date=2014-09-05&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F1%2FABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F2%2FABSTRACT.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F11%2FCOVER%2520DALAM.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F4%2FCOVER%2520LUAR.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F5%2FLEMBAR%2520PERSETUJUAN.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F12%2FLEMBAR%2520PENGESAHAN.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F6%2FLEMBAR%2520PERNYATAAN.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F7%2FRIWAYAT%2520HIDUP.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F8%2FPERSEMBAHAN.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F9%2FMOTO.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F13%2FSANWACANA.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F10%2FDAFTAR%2520ISI.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F14%2FDAFTAR%2520TABEL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F15%2FDAFTAR%2520GAMBAR.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F16%2FBAB%2520I.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F17%2FBAB%2520II.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F18%2FBAB%2520III.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F19%2FBAB%2520IV.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F20%2FBAB%2520V.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F5002%2F21%2FDAFTAR%2520PUSTAKA.pdf&rft.identifier=++Cety+Angelia%2C+1016051082++(2014)+IMPLIKASI+INTERAKSI+ANTAR+KONSUMEN%2C+INTERAKSI+PENYEDIA+JASA+DENGAN+KONSUMEN%2C+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