?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=INOVASI+FACILITATING+SERVICE+DI+RUMAH+SAKIT+UMUM+%0D%0ADAERAH+ABDUL+MOELOEK+(Studi+Tentang+Reservasi%0D%0AOnline+Support+System)%0D%0A&rft.creator=AHMAD+RIZKI%2C+1516041014&rft.subject=H+Social+Sciences+(General)&rft.description=Inovasi+merupakan+sebuah+keharusan+yang+dilakukan+oleh+sektor+publik+terutama+%0D%0Ainstansi+pemerintah.+Pada+era+ini+organisasi+harus+terus+berubah+mengikuti+%0D%0Aperubahan+zaman.+Rumah+Sakit+Umum+Daerah+Abdul+Moeloek+merupakan+salah+%0D%0Asatu+instansi+pemerintahan+yang+memberikan+pelayanan+kesehatan+yang+ada+di+%0D%0AProvinsi+Lampung.+Sebagai+salah+satu+instansi+pemerintah+Rumah+Sakit+Umum+%0D%0ADaerah+Abdul+Moeloek+juga+melakukan+inovasi+terutama+pada+pelayanan+%0D%0Atambahan+yaitu+pendaftaran+secara+online+atau+Reservasi+Online+Support+System+%0D%0A(ROSS).+Penelitian+ini+bertujuan+untuk+mendeskripsikan+kelayakan+inovasi+yang+%0D%0Adilakukan+di+Rumah+Sakit+Umum+Daerah+Abdul+Moeloek+serta+melihat+faktor+%0D%0Apendukung+dan+penghambat+dalam+inovasi+ini.+Tipe+penelitian+deskriptif+dengan+%0D%0Apendekatan+kualitatif.+%0D%0AHasil+dari+penelitian+ini+adalah+inovasi+yang+dilakukan+sudah+cukup+layak+dan+%0D%0Acukup+baik%2C+mengacu+pada+teori+atribut+inovasi%2C+yaitu+relative+advantage+%0D%0A(keuntungan+relatif)%2C+compatibility+(keseuaian)%2C+complexity+(kerumitan)%2C+triability+%0D%0A(kemungkinan+dicoba)%2C+dan+observability+(kemudahan+diamati).+Faktor+pendukung+%0D%0Ainovasi+ini+adalah+koordinasi+dalam+melaksanakan+inovasi%2C+dukungan+teknologi+%0D%0Adan+informasi%2C+dan+penyediaan+fasilitas.+Faktor+penghambat+dalam+inovasi+ini+%0D%0Aadalah+keterbatasan+pengetahuan+masyarakat%2C+sumber+daya+manusis+pelaksana+%0D%0Ainovasi%2C+dan+sistem+layanan.%0D%0APenelitian+ini+merekomendasikan+saran+kepada+Rumah+Sakit+Umum+Daerah+%0D%0AAbdul+Moeloek+guna+meningkatkan+kualitas+inovasi+ROSS%2C+dengan+lebih+%0D%0Amenyederhanakan+birokrasi+pelayanan+agar+kelebihan+dari+inovasi+ROSS+lebih+%0D%0Aterlihat+dan+dapat+dirasakan+secara+maksimal.%0D%0AKata+Kunci%3A+Inovasi%2C+Facilitating+Service%2C+Pelayanan%2C+Pendaftaran+Online%0D%0AInnovation+is+a+must+that+should+be+done+by+public+sector%2C+especially+in+%0D%0Agovernment+institute.+In+this+era%2C+the+organization+should+follow+every+times+%0D%0Achanging.+Regional+public+hospital+of+Abdoel+Moeloek+is+one+of+a+government+%0D%0Ainstitute+which+give+a+health+services+in+Lampung+Province.+As+one+of+%0D%0AGovernment+institute%2C+regional+public+hospital+of+Abdoel+Moeloek+also+do+an+%0D%0Ainnovation+especially+in+adding+a+service%2C+that+is+online+register+or+online+%0D%0Areservation+support+system+(ROSS).+The+aim+of+this+research+is+to+describe+out+the+%0D%0Aproperness+of+this+innovation+which+is+done+in+regional+public+hospital+of+Abdoel+%0D%0AMoeloek%2C+then+to+see+some+supporting+factors+and+obstacles+in+this+innovation.+%0D%0AThis+research+was+done+with+the+type+of+the+research+called+descriptive+and+using+%0D%0AQualitative+approach.+%0D%0AEvidently%2C+the+results+of+the+research+the+innovation+which+was+done+already+%0D%0Adecent+and+well+realized%2C+which+was+done+by+using+Innovation+Attribute+Theory%2C+%0D%0Awhich+divided+into+five+indicators+such+as%3B+Relative+Advantage%2C+Compatibility%2C+%0D%0AComplexity%2C+Triability%2C+and+Observability.+Supporting+factors+in+this+innovation+is+%0D%0Acoordination+in+implementing+the+innovation%2C+technology+and+information+%0D%0Asupports%2C+and+provide+some+facilities.+Obstacles+in+this+innovation+are+people+%0D%0Aknowledge+about+this+innovation%2C+human+resources+during+implementing+this+%0D%0Ainnovation%2C+and+service+system.%0D%0AThis+study+recommends+suggestions+to+the+regional+public+hospital+of+Abdoel+%0D%0AMoeloek+to+improve+the+quality+of+ROSS+innovation%2C+by+further+simplifying+the+%0D%0Aservice+bureaucracy+so+that+the+advantages+of+ROSS+innovation+are+more+visible+%0D%0Aand+can+be+felt+to+the+maximum.%0D%0AKeywords%3A+Innovation%2C+Facilitating+Service%2C+Service%2C+Online+Register%0D%0A&rft.publisher=FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK&rft.date=2019&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F55002%2F1%2F1.%2520ABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F55002%2F2%2F2.%2520SKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F55002%2F3%2F3.%2520SKRIPSI%2520FULL%2520TANPA%2520BAB%2520PEMBAHASAN.pdf&rft.identifier=++AHMAD+RIZKI%2C+1516041014++(2019)+INOVASI+FACILITATING+SERVICE+DI+RUMAH+SAKIT+UMUM+DAERAH+ABDUL+MOELOEK+(Studi+Tentang+Reservasi+Online+Support+System).++FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F55002%2F