@misc{eprints55170, title = {PENGARUH KUALITAS KEHIDUPAN KERJA DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR}, author = {1441011026 FITRIA BALQIN IZZA}, address = {UNIVERSITAS LAMPUNG}, publisher = {FAKULTAS EKONOMI DAN BISNIS}, year = {2019}, url = {http://digilib.unila.ac.id/55170/}, abstract = {PT Masa Kini Mandiri Harian Lampung Post is the first oldest news and newspaper publishing company in Lampung. The results of observations made at the PT Masa Kini Mandiri Harian Lampung Post in this study were that the turnover of Lampung Post employees was quite high, in addition to the determination of working hours that exceeded normal working hours and lack of skills training for employees. The purpose of this study was to determine the effect of the quality of work life to organizational citizenship behavior and organizational commitment to organizational citizenship behavior. Deployment method is using a questionnaire with a Likert scale. The sample in this study were 132 employees. Data analysis tools are multiple linear regression analysis. The results showed that the quality of work life of employees had a positive and significant effect on organizational citizenship behavior, organizational commitment was positive and significant towards organizational citizenship behavior. Suggestions for companies are, to provide more motivation to employees, set working hours that are in accordance with normal working hours and provide training skills so that employees can produce good and effective performance. Keywords: Quality of Work Life, Organizational Commitment, Organizational Citizenship Behavior } }