%A 1441011026 FITRIA BALQIN IZZA
%T PENGARUH KUALITAS KEHIDUPAN KERJA DAN KOMITMEN ORGANISASI

TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR
%X PT Masa Kini Mandiri Harian Lampung Post is the first oldest news and
newspaper publishing company in Lampung. The results of observations made at
the PT Masa Kini Mandiri Harian Lampung Post in this study were that the
turnover of Lampung Post employees was quite high, in addition to the
determination of working hours that exceeded normal working hours and lack of
skills training for employees.
The purpose of this study was to determine the effect of the quality of work life to
organizational citizenship behavior and organizational commitment to
organizational citizenship behavior. Deployment method is using a questionnaire
with a Likert scale. The sample in this study were 132 employees. Data analysis
tools are multiple linear regression analysis.
The results showed that the quality of work life of employees had a positive and
significant effect on organizational citizenship behavior, organizational
commitment was positive and significant towards organizational citizenship
behavior. Suggestions for companies are, to provide more motivation to
employees, set working hours that are in accordance with normal working hours
and provide training skills so that employees can produce good and effective
performance.

Keywords: Quality of Work Life, Organizational Commitment,
Organizational Citizenship Behavior

%C UNIVERSITAS LAMPUNG
%D 2019
%I FAKULTAS EKONOMI DAN BISNIS
%L eprints55170