?url_ver=Z39.88-2004&rft_id=1312011119&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=PERLINDUNGAN+HAK-HAK+KONSUMEN+DALAM+USAHA+KEDAI%0D%0A%0D%0AKOPI+DI+BANDAR+LAMPUNG&rft.creator=Faishal+Baqir%2C+1312011119&rft.subject=+&rft.description=Perlindungan+konsumen+merupakan+bentuk+perlindungan+terhadap+pemenuhan%0D%0Ahak-hak+konsumen+secara+keseluruhan+dari+pemberian+jasa+atau+pelaku+usaha%2C%0D%0Asehingga+tidak+timbul+permasalahan+hukum+setelah+adanya+proses+kerjasama%0D%0Aantara+konsumen+dan+pelaku+usaha.+Permasalahan+dalam+penelitian+ini+adalah%3A%0D%0ABagaimanakah+hak-hak+perlindungan+konsumen+pada+Kedai+Kopi+Flambojan%0D%0ABean+Leaf+Sugar+dan+upaya-upaya+apasajakah+yang+dilakukan+oleh+pelaku+usaha%0D%0Aapabila+terjadi+kerugian+terhadap+konsumen.%0D%0AJenis+penelitian+yang+digunakan+adalah+penelitian+hukum+normatif%2C+dengan+tipe%0D%0Apenelitian+normatif+terapan.+Penelitian+hukum+pada+dasarnya+merupakan%0D%0Apenggabungan+antara+pendekatan+hukum+normatif+dengan+adanya+penambahan%0D%0Aberbagai+unsur+terapan.+Penelitian+normatif+terapan+mengenai+implementasi%0D%0Aketentuan+hukum+normatif+(undang-undang)+dalam+aksinya+pada+setiap+peristiwa%0D%0Ahukum+tertentu+yang+terjadi+dalam+suatu+masyarakat+yang+berhubungan+dengan%0D%0Aobjek+kajiannya+meliputi+ketentuan-ketentuan+perundang-undangan+serta%0D%0Apenerapannya+pada+peristiwa+hukum.%0D%0AHasil+penelitian+dan+pembahasan%2C+pemenuhan+hak-hak+perlindungan+konsumen%0D%0Apada+Kedai+Kopi+Flambojan+Bean+Leaf+Sugar+yaitu%2C+pemenuhan+janji+atau%0D%0Apemenuhan+permintaan+konsumen+dalam+waktu+secepat+mungkin%2C+pelayanan%0D%0Adilakukan+dengan+kesopanan%2C+secara+akurat+dicatat%2C+dan+diklarifikasi+ulang+dengan%0D%0Akonsumen%2C+pelayanan+pesanan+dilakukan+secara+benar+saat+ditangani+ke+pembuat%0D%0Akopi+(barista)%2C+permintaan+akan+status+pelayanan+akan+dipenuhi+dalam+waktu%0D%0Asecepat+mungkin%2C+diantarkannya+pesanan+setelah+proses+diselesaikannya+pesanan%0D%0Apada+waktu+yang+telah+dijanjikan%2C+pemberian+informasi+yang+lengkap+pada%0D%0Akonsumen+mengenai+pekerjaan+yang+telah+diselesaikan%2C+cakupan+pekerjaan+dan%0D%0Abiaya+yang+dikenakan.+Upaya-upaya+yang+dilakukan+pelaku+usaha+apabila+terjadi%0D%0Akerugian+terhadap+konsumen+yaitu%2C+kedai+sudah+mengantisipasi+dengan+cara%0D%0Atanggung+jawab+hukum+yang+telah+ditentukan+dan+bertujuan+tidak+memperpanjang%0D%0Apermasalahan+yang+merugikan+pihak+kedai+dan+konsumen.%0D%0AKata+Kunci%3A+Perlindungan+Hukum%2C+Konsumen%2C+Kedai+Kopi+Consumer+protection+is+a+form+of+protection+against+the+fulfillment+of+overall%0D%0Aconsumer+rights+from+the+provision+of+services+or+business+actors%2C+so+that+legal%0D%0Aproblems+do+not+arise+after+the+process+of+cooperation+between+consumers+and%0D%0Abusiness+actors.+The+problems+in+this+study+are%3A+What+are+the+consumer+protection%0D%0Arights+at+the+Flambojan+Bean+Leaf+Sugar+Coffee+Shop+and+what+efforts+are+made%0D%0Aby+business+actors+if+there+is+a+loss+to+consumers.+Consumer+protection+is+a+form%0D%0Aof+protection+against+the+fulfillment+of+overall+consumer+rights+from+the+provision%0D%0Aof+services+or+business+actors%2C+so+that+legal+problems+do+not+arise+after+the+process%0D%0Aof+cooperation+between+consumers+and+business+actors.+The+problems+in+this+study%0D%0Aare%3A+What+are+the+consumer+protection+rights+at+the+Flambojan+Bean+Leaf+Sugar%0D%0ACoffee+Shop+and+what+efforts+are+made+by+business+actors+if+there+is+a+loss+to%0D%0Aconsumers.%0D%0AThe+type+of+research+used+is+normative+legal+research%2C+with+the+type+of+applied%0D%0Anormative+research.+Legal+research+is+basically+a+combination+of+normative+legal%0D%0Aapproaches+with+the+addition+of+various+applied+elements.+Applied+normative%0D%0Aresearch+concerning+the+implementation+of+normative+legal+provisions+(laws)+in+its%0D%0Aaction+on+any+particular+legal+event+that+occurs+in+a+society+related+to+the+object+of%0D%0Aits+study+includes+the+provisions+of+legislation+and+its+application+to+legal+events.%0D%0AThe+results+of+research+and+discussion%2C+fulfillment+of+consumer+protection+rights+at%0D%0Athe+Flambojan+Bean+Leaf+Sugar+Coffee+Shop%2C+namely%2C+fulfillment+of+promises+or%0D%0Afulfillment+of+consumer+demand+in+the+shortest+possible+time%2C+service+is+carried%0D%0Aout+in+courtesy%2C+accurately+recorded%2C+and+re-clarified+with+consumers%2C+order%0D%0Aservice+is+carried+out+right+when+handled+to+a+coffee+maker+(barista)%2C+requests+for%0D%0Aservice+status+will+be+fulfilled+as+soon+as+possible%2C+delivered+orders+after+the%0D%0Aprocess+of+completing+the+order+at+the+promised+time%2C+providing+complete%0D%0Ainformation+to+the+consumer+regarding+work+completed%2C+the+scope+of+work+and%0D%0Acosts+worn.+Efforts+made+by+business+actors+if+there+is+a+loss+to+consumers%2C%0D%0Anamely%2C+the+store+has+anticipated+by+means+of+legal+responsibilities+that+have+been%0D%0Adetermined+and+aims+not+to+extend+the+problems+that+harm+the+store+and%0D%0Aconsumers.%0D%0A.%0D%0AKeywords%3A+Law+Protection%2C+Consumer%2C+Coffee+Shop&rft.publisher=FAKULTAS+HUKUM+&rft.date=2019&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F55516%2F1%2F1.%2520ABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F55516%2F2%2F2.%2520SKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F55516%2F3%2F3.%2520SKRIPSI%2520TANPA%2520BAB%2520PEMBAHASAN.pdf&rft.identifier=++Faishal+Baqir%2C+1312011119++(2019)+PERLINDUNGAN+HAK-HAK+KONSUMEN+DALAM+USAHA+KEDAI+KOPI+DI+BANDAR+LAMPUNG.++FAKULTAS+HUKUM+%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F55516%2F