?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=PENGARUH+KECERDASAN+EMOSIONAL+DAN+SELF-EFFICACY%0D%0ATERHADAP+KINERJA+KARYAWAN%0D%0A(STUDI+PADA+PT+BANK+LAMPUNG+KANTOR+PUSAT+DAN%0D%0APT+BPR+WAWAY+LAMPUNG)&rft.creator=CHINTYA+MUTIARA+AZI%2C+1511011103&rft.subject=330+Ekonomi&rft.description=PT+Bank+Lampung+Head+Office+and+PT+BPR+Waway+Lampung+are+regional-+owned+banks+in+Lampung+Province.+According+to+data+obtained+the+level+of%0D%0Aachievement+of+emotional+intelligence+of+employees+in+both+banks+has+decreased%0D%0Ain+managing+emotions+themselves+and+recognize+the+emotions+of+others.%0D%0AAccording+to+previous+research+self-efficacy+also+affects+employee+performance.%0D%0AThis+is+very+important+and+influential+because+the+employees+of+PT+Bank%0D%0ALampung+Head+Office+and+PT+BPR+Waway+Lampung+must+be+able+to+manage%0D%0Aemotions+and+have+confidence+in+their+abilities+to+improve+employee+performance%0D%0Aso+that+they+can+support+various+company+activities+in+meeting+the+needs+of%0D%0Acustomers%2C+especially+those+in+Lampung+Province.+The+purpose+of+this+study+is+to+determine+the+effect+of+emotional+intelligence+and%0D%0Aself-efficacy+on+employee+performance.+The+method+of+deployment+in+this+study%0D%0Ais+using+a+questionnaire%2C+which+is+distributed+as+many+as+180+questionnaires+from%0D%0A306+population+employees+of+PT+Bank+Lampung+Head+Office+and+PT+BPR%0D%0AWaway+Lampung.+The+analysis+used+is+multiple+linear+regression+analysis.%0D%0AThe+results+of+this+study+indicate+that+emotional+intelligence+and+self-efficacy+have%0D%0Aa+positive+and+significant+effect+on+performance+of+PT+Bank+Lampung+Head%0D%0AOffice+and+have+no+effect+on+PT+BPR+Waway+Lampung.+Suggestions+for+banks+are%0D%0Ato+improve+employee+performance+by+paying+attention+to+self-management+such%0D%0Aas+controlling+and+managing+self-emotion+and+being+more+empathetic+to%0D%0Acoworkers%2C+increasing+individual+confidence+in+how+to+handle+unexpected+events%2C%0D%0Aand+creating+motivation%2C+initiative%2C+enthusiasm+to+support+the+organization's%0D%0Aenvironment%2C+and+not+have+talked+about+negatives+and+focused+more+on+positive%0D%0Aaspects+of+the+workplace.%0D%0AKeywords%3A+Emotional+Intelligence%2C+Self-Efficacy%2C+Performance%0D%0APT+Bank+Lampung+Kantor+Pusat+dan+PT+BPR+Waway+Lampung+merupakan+bank%0D%0Amilik+daerah+di+Provinsi+Lampung.+Menurut+data+yang+diperoleh+tingkat+capaian%0D%0Akecerdasan+emosional+karyawan+pada+kedua+bank+mengalami+penurunan+dalam%0D%0Amengelola+emosi+diri+dan+mengenali+emosi+orang+lain.+Menurut+penelitian%0D%0Aterdahulu+self-efficacy+juga+berpengaruh+terhadap+kinerja+karyawan.+Hal+ini+sangat%0D%0Apenting+dan+berpengaruh+karena+pada+karyawan+PT+Bank+Lampung+Kantor+Pusat%0D%0Adan+PT+BPR+Waway+Lampung+harus+dapat+mengelola+emosi+dan+memiliki%0D%0Akeyakinan+diri+terhadap+kemampuan+yang+dimilikinya+untuk+meningkatkan%0D%0Akinerja+karyawan+sehingga+dapat+mendukung+berbagai+aktivitas+perusahaan+dalam%0D%0Amemenuhi+kebutuhan+nasabah+khususnya+masyarakat+di+Provinsi+Lampung.+Tujuan+penelitian+ini+yaitu+mengetahui+pengaruh+kecerdasan+emosional+dan+self-+efficacy+terhadap+kinerja+karyawan.+Metode+penyebaran+dalam+penelitian+ini+yaitu%0D%0Amenggunakan+kuesioner%2C+yang+disebar+sebanyak+180+kuesioner+dari+306+populasi%0D%0Akaryawan+PT+Bank+Lampung+Kantor+Pusat+dan+PT+BPR+Waway+Lampung.+Analisis+yang+digunakan+adalah+analisis+regresi+linear+berganda.%0D%0AHasil+dari+penelitian+ini+menunjukkan+bahwa+kecerdasan+emosional+dan+self-+efficacy+berpengaruh+positif+dan+signifikan+terhadap+kinerja+PT+Bank+Lampung%0D%0AKantor+Pusat+dan+tidak+berpengaruh+pada+PT+BPR+Waway+Lampung.+Saran+bagi%0D%0Apihak+bank+adalah+meningkatkan+kinerja+karyawan+dengan+memperhatikan%0D%0Amanajemen+diri+seperti+mengendalikan+dan+mengelola+emosi+diri+serta+lebih%0D%0Aempati+terhadap+rekan+kerja%2C+meningkatkan+keyakinan+individu+untuk+cara%0D%0Amenangani+kejadian+yang+tidak+terduga%2C+serta+menimbulkan+motivasi%2C+inisiatif%2C%0D%0Aantusiasme+untuk+mendukung+lingkungan+organisasi%2C+dan+tidak+pernah%0D%0Amembicarakan+hal+negative+serta+lebih+fokus+kepada+aspek+positif+di+tempat+kerja.+Kata+kunci%3A+Kecerdasan+Emosional%2C+Self-Efficacy%2C+Kinerja%0D%0A&rft.publisher=FAKULTAS+EKONOMI+DAN+BISNIS&rft.date=2019&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F58470%2F1%2FABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F58470%2F2%2FSKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F58470%2F3%2FSKRIPSI%2520TANPA%2520BAB%2520PEMBAHASAN.pdf&rft.identifier=++CHINTYA+MUTIARA+AZI%2C+1511011103++(2019)+PENGARUH+KECERDASAN+EMOSIONAL+DAN+SELF-EFFICACY+TERHADAP+KINERJA+KARYAWAN+(STUDI+PADA+PT+BANK+LAMPUNG+KANTOR+PUSAT+DAN+PT+BPR+WAWAY+LAMPUNG).++FAKULTAS+EKONOMI+DAN+BISNIS%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F58470%2F