?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=VALUASI+KEBIJAKAN+PELAYANAN+KESEHATAN+GRATIS%0D%0A(Studi+Kasus+di+RSUD+Dr.+A.+Dadi+Tjokrodipo+Bandar+Lampung)&rft.creator=Bella+Puspita+Dwi+Ranti%2C+1416021024&rft.subject=300+Ilmu+sosial&rft.description=Pemerintah+Kota+Bandar+Lampung+membuat+suatu+kebijakan+tentang+pelayanan%0D%0Akesehatan+kepada+masyarakat+Kota+Bandar+Lampung+dalam+hal+mengatasi+biaya%0D%0Akesehatan+dengan+melakukan+pembebasan+biaya+yang+dibayarkan+oleh+pemerintah%0D%0Akota+berdasarkan+Peraturan+Walikota+Nomor+24+Tahun+2014+tentang+petunjuk%0D%0Apelaksanaan+program+pelayanan+kesehatan+masyarakat+kota+pada+fasilitas+kesehatan.%0D%0ANamun+pada+pelaksanaannya+keluhan+masyarakat+terhadap+pelayanan+kesehatan%0D%0Amasih+terjadi+terutama+pelayanan+bagi+pasien+pemegang+kartu+BPJS.+Tujuan%0D%0Apenelitian+ini+untuk+mengetahui+kebijakan+pelayanan+kesehatan+gratis+di+Rumah+Sakit%0D%0AUmum+Daerah+Dr.+A.+Dadi+Tjokrodipo+Bandar+Lampung+dan+tingkat+kepuasan+pasien%0D%0Ajamkeskot+dan+kis+terhadap+dimensi+dan+kualitas+pelayanan+kesehatan+di+Rumah+Sakit%0D%0AUmum+Daerah+Dr.+A.+Dadi+Tjokrodipo+Bandar+Lampung.+Tipe+penelitian+yang%0D%0Adigunakan+peneliti+adalah+mixed+methods%2C+metode+kombinasi+antara+metode+kualitatif%0D%0Adan+kuantitatif%2C+berfokus+pada+model+evaluasi+kebijakan+output+dan+outcome%2C%0D%0Amenggunakan+teknik+pengumpulan+data+dengan+interview+dan+survey.+Hasil%0D%0Apenelitian+menunjukan+bahwa+kebijakan+pelayanan+kesehatan+gratis+sudah+berjalan%2C%0D%0Aditunjukan+dengan+kemampuan+RSUD+Dr.+A.+Dadi+Tjokrodipo+Bandar+Lampung%0D%0Amelayani+pasien+sebanyak+10.776+untuk+pasien+rawat+jalan+dan+2.272+untuk+pasien%0D%0Arawat+inap+dan+rumah+sakit+juga+memiliki+kemampuan+menyerap+anggaran+untuk%0D%0Apasien+jamkeskot+dan+kis+T.A+2015%2F2016+adalah+sebesar+Rp.+7.650.452.301%2C+T.A%0D%0A2016%2F2017+adalah+sebesar+Rp.+9.275.343.500%2C+T.A+2017%2F2018+adalah+sebesar+Rp.%0D%0A8.280.553.406.+Dana+ini+sebagai+bentuk+klaim+(Obat%2C+Dokter%2C+Sarana+dan+Prasarana)%0D%0Akesehatan+RSUD+Dr.+A.+Dadi+Tjokrodipo+Bandar+Lampung+yang+sudah+diterima%0D%0Adengan+bentuk+dana+klaim.+Selanjutnya+untuk+tingkat+kepuasan+pasien+jamkeskot+dan%0D%0Akis+pada+dimensi+kualitas+pelayanan+kesehatan+di+Rumah+Sakit+Umum+Daerah+Dr.+A.%0D%0ADadi+Tjokrodipo%2C+menunjukan+bahwa+tingkat+kepuasan+pasien+jamkeskot+dan+kis+pada%0D%0A5+dimensi+pelayanan+kesehatan+berada+pada+kategori+puas.%0D%0AKata+Kunci+%3A+Kebijakan%2C+Pelayanan%2C+Kesehatan%2C+Masyarakat.%0D%0A%0D%0ABandar+Lampung+City+Government+has+made+a+policy+about+health+service+to+the%0D%0Acitizen+of+this+city+in+term+of+overcome+the+cost+of+health+services+by+doing+fee%0D%0Adischare+which+was+paid+by+the+city+government+according+to+the+Mayor+Regulation%0D%0Anumber+24+of+2014+about+instruction+for+implementing+health+service+programs+of%0D%0Ahealth+facilities.+But+in+its+implementations+of+programs%2C+there+are+still+some%0D%0Acomplaints+about+it+%2C+especially+from+BPJS+card+holders.+The+purpose+of+this+research%0D%0Ais+to+find+out+about+the+free+health+service+policy+at+the+Regional+General+Hospital+Dr.%0D%0AA.+Dadi+Tjokrodipo+Bandar+Lampung+and+the+satisfaction+level+of+Jamkeskot+and+Kis%0D%0Apatients+for+the+dimensions+and+quality+of+health+services+at+the+Regional+General%0D%0AHospital+Dr.+A.+Dadi+Tjokrodipo+Bandar+Lampung.+The+type+of+research+used+by%0D%0Aresearchers+is+the+mixed+methods%2C+method+a+combination+of+qualitative+and%0D%0Aquantitative+methods%2C+focusing+on+the+output+and+outcome+policy+evaluation+models%2C%0D%0Ausing+data+collection+techniques+with+interviews+and+surveys.+The+results+showed+that%0D%0Athe+free+health+service+policy+had+been+implemented%2C+as+indicated+by+the+Hospital's%0D%0Aability+to+serve+10%2C776+patients+for+outpatients+and+2%2C272+for+inpatients+and+hospitals%0D%0Aalso+had+the+ability+to+absorb+the+budget+for+Jamkeskot+patients+as+much+as+T.A%0D%0A2015%2F2016+Rp.+7.650.452.301%2C+T.A+2016%2F2017+Rp.+9.275.343.500%2C+T.A+2017%2F2018%0D%0ARp.+8.280.553.406+This+fund+as+a+form+of+claim+(Medicine%2C+Doctor%2C+Facilities+and%0D%0AInfrastructure)+health+Dr.+A.+Dadi+Tjokrodipo+Bandar+Lampung+which+has+been%0D%0Aaccepted+as+a+claim+fund.+Furthermore%2C+for+the+satisfaction+level+of+Jamkeskot+and+Kis%0D%0Apatients+on+the+dimensions+of+the+quality+of+health+services+at+the+Regional+General%0D%0AHospital+Dr.+A.+Dadi+Tjokrodipo%2C+showed+that+the+satisfaction+level+of+Jamkeskot+and%0D%0AKis+patients+in+the+5+dimensions+of+health+services+was+in+the+satisfied+category.+Keywords%3A+Policy%2C+Service%2C+Health%2C+Society.&rft.publisher=FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK&rft.date=2019-01-30&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F59230%2F1%2FABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F59230%2F2%2FSKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F59230%2F3%2FSKRIPSI%2520TANPA%2520BAB%2520PEMBAHAS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