?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=ANALISIS+PENGARUH+E-SERVICE+QUALITY+E-MONEY%0D%0A%0D%0ATERHADAP+E-SATISFACTION%0D%0A%0D%0A(Studi+pada+Mahasiswa+Universitas+Lampung+yang+Menggunakan+Layanan%0D%0A%0D%0AAplikasi+E-money+DANA+Dompet+Digital)&rft.creator=ROFI+KUNCORO+PUTRA%2C+1416051101&rft.subject=300+Ilmu+sosial&rft.description=Penelitian+ini+bertujuan+untuk+mengetahui+pengaruh+E-Service+Quality+E-money%0D%0Aterhadap+kepuasan+konsumen+yang+menggunakan+layanan+aplikasi+DANA%0D%0ADompet+Digital.+Jenis+penelitian+ini+adalah+penelitian+survey+dengan+purposive%0D%0Asebagai+teknik+sampling%2C+populasi+penelitian+ini+adalah+konsumen+mahasiswa%0D%0AUniversitas+Lampung+yang+menggunakan+layanan+aplikasi+DANA+Dompet+Digital%0D%0Adengan+jumlah+sampel+sebanyak+100+responden.+Analisis+uji+yang+digunakan%0D%0Aadalah+regresi+linier+berganda.+Hasil+analisis+data+menunjukan+bahwa+secara%0D%0Aparsial+terdapat+satu+variabel+independen+yaitu+Efficiency+yang+tidak+berpengaruh%0D%0Aterhadap+kepuasan+konsumen+yang+menggunakan+aplikasi+DANA+Dompet%0D%0ADigital%2C+dan+terdapat+tiga+variabel+independen+yaitu+fulfilment%2C+system+availability%2C%0D%0Adan+privacy+yang+berpengaruh+terhadap+kepuasan+konsumen+yang+menggunakan%0D%0Aaplikasi+DANA+Dompet+Digital.+Secara+simultan%2C+seluruh+variabel+independen%0D%0Asecara+bersama-sama+berpengaruh+signifikan+terhadap+variabel+independen+(Y).%0D%0AKesimpulan+%3A+Efficiency%2C+fulfilment%2C+system+availability%2C+dan+privacy+memiliki%0D%0Apengaruh+secara+simultas+terhadap+kepuasan+konsumen+yang+menggunakan%0D%0Aaplikasi+DANA+Dompet+Digital.%0D%0A%0D%0AKata+Kunci+%3A+Efficiency%2C+Fulfilment%2C+System+Availability%2C+Privacy%2C+Kepuasan%0D%0AKonsumen+++This+study+aimed+to+ascertain+the+influence+of+e-service+quality+of+e-money%0D%0Acustomers+who+use+the+DANA+digital+wallet+application+service+on+customer%0D%0Asatisfaction.+This+was+a+survey+study+using+a+purposive+sampling+technique.+The%0D%0Apopulation+for+this+study+was+University+of+Lampung+students+who+use+the+DANA%0D%0Adigital+wallet+application+service.+There+were+100+respondents+in+total.+Multiple%0D%0Alinear+regression+was+used+as+the+test+analysis.+The+data+analysis+results+indicate%0D%0Athat+there+is+one+independent+variable%2C+which+is+efficiency%2C+that+has+no+influence%0D%0Aon+customer+satisfaction+when+using+the+DANA+Digital+wallet+application%2C+and%0D%0Athree+independent+variables%2C+which+are+fulfillment%2C+system+availability%2C+and%0D%0Aprivacy%2C+that+all+have+an+influence+on+customer+satisfaction+when+using+the+DANA%0D%0ADigital+wallet+application.+Simultaneously%2C+the+influence+of+all+independent%0D%0Avariables+on+the+independent+variable+is+significant+(Y).+Conclusion%3A+Efficiency%2C%0D%0Afulfillment%2C+system+availability%2C+and+privacy+have+a+simultaneous+influence+on+the%0D%0ADANA+Digital+wallet+application+customer+satisfaction.%0D%0A%0D%0AKeywords%3A+Efficiency%2C+Fulfilment%2C+System+Availability%2C+Privacy%2C+Customer%0D%0ASatisfaction&rft.publisher=FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK&rft.date=2021&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F60124%2F1%2F1.%2520ABSTRAK%2520%2528ABSTRACT%2529%2520-%2520Kak%2520Dan.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F60124%2F2%2F2.%2520SKRIPSI%2520FULL%2520-%2520Kak%2520Dan.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F60124%2F3%2F3.%2520SKRIPSI%2520TANPA%2520BAB%2520PEMBAHASAN%2520-%2520Kak%2520Dan.pdf&rft.identifier=++ROFI+KUNCORO+PUTRA%2C+1416051101++(2021)+ANALISIS+PENGARUH+E-SERVICE+QUALITY+E-MONEY+TERHADAP+E-SATISFACTION+(Studi+pada+Mahasiswa+Universitas+Lampung+yang+Menggunakan+Layanan+Aplikasi+E-money+DANA+Dompet+Digital).++FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F60124%2F