?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=PLATFORM+DIGITAL+BERBASIS+GIRO+POS%3A+INOVASI+PELAYANAN%0D%0APUBLIK+DI+ERA+COVID-19+(STUDI+DI+PT.+POS+INDONESIA+(PERSERO)%0D%0A%0D%0APAHOMAN+BANDAR+LAMPUNG)&rft.creator=Rifqi+Dwi+Putra%2C+1646041008&rft.subject=300+Ilmu+sosial&rft.subject=320+Ilmu+politik+(politik+dan+pemerintahan)&rft.description=Inovasi+merupakan+sebuah+keharusan+yang+dilakukan+oleh+sektor+publik.+Di+era%0D%0Akemajuan+teknologi+persaingan+pasar%2C+PT.+Pos+bukan+hanya+satu-satunya+yang%0D%0Abergerak+dibidang+pelayanan%2C+akan+tetapi+setiap+lini%2C+baik+BUMD%2C+BUMS+atau+yang%0D%0Alainnya+memiliki+peluang+yang+sama+dalam+penyelenggaraan+pelayanan+publik.+PT.%0D%0APos+Indonesia+sebagai+penyediaan+pelayanan+jasa+menciptakan+inovasi+baru.%0D%0AAdapun+produknya+dapat+disebut+dengan+pelayanan+berbasis+elektronik+(e-service)%2C%0D%0Asalah+satunya+adalah+Platform+Digital+Giro+Pos+itu+sendiri%2C+dikarenakan+untuk%0D%0Amenghindari+kontak+fisik+dan+transaksi+secara+langsung+atau+cash+merupakan+salah%0D%0Asatu+media+penularan+covid-19+ini.+Penelitian+ini+bertujuan+untuk+memperoleh%0D%0Adeskripsi+sudah+efektifkah+inovasi+pelayanan+berbasis+giro+pos+di+Bandar+Lampung.%0D%0ASerta+melihat+faktor+pendukung+dan+penghambat+dalam+inovasi+ini.%0D%0AHasil+penelitian+ini+inovasi+yang+lakukan+suda+efektif+mengacu+pada+indikator%0D%0Apengukuran+efektivitas+yaitu+pencapaian+tujuan+yang+telah+ditetapkan+(intended%0D%0Aobjectives)%2C+dampaknya+(it%E2%80%99s+impact)+dan+efektivitas+biayanya+(it%E2%80%99s+cost%0D%0Aeffectiveness).+Faktor+pendukung+program+Pos+Giro+Mobile+adalah+koordinasi%0D%0Adalam+melaksanakan+inovasi%2C+dukungan+teknologi+dan+informasi%2C+dan+penyediaan%0D%0Afasilitas.+Faktor+penghambat+program+Pos+Giro+Mobile+adalah+keterbatasan%0D%0Apengetahuan+masyarakat%2C+sumber+daya+manusia+pelaksana+inovasi.%0D%0APenelitian+ini+merekomendasikan+kepada+PT.+Pos+Indonesia+Pahoman+sebaiknya%0D%0Amelakukan+promosi+terkait+aplikasi+Pos+Giro+Mobile+agar+makin+banyak+pengguna.%0D%0AMemberikan+sosialisasi+terkait+aplikasi+Pos+Giro+Mobile+dari+segi+keunggulan+dan%0D%0Akegunaanya%2C+mengingat+kita+berada+di+era+pandemi+covid-19+untuk+mengurangi%0D%0Akerumunan+dan+mempermudah+masyarakat.+Menambah+mitra+yang+ada+agar%0D%0Amemudahkan+masyarakat+dalam+melakukan+transaksi+apapun+dengan+satu+aplikasi%0D%0AKata+Kunci+%3A+Inovasi%2C+Pelayanan+Publik%2C+PT.+Pos+Indonesia%0D%0A%0D%0AInnovation+is+a+big+challenge+for+an+organization%2C+especially+in+public+services.%0D%0AInnovation+is+a+must+for+the+public+sector.+In+the+era+of+technological+advances+in%0D%0Amarket+competition%2C+PT.+Posts+are+not+the+only+ones+engaged+in+services%2C+but+every%0D%0Aline%2C+whether+BUMD%2C+BUMS+or+others%2C+has+the+same+opportunities+in+providing%0D%0Apublic+services.+PT.+Pos+Indonesia+as+a+service+provider+creates+new+innovations.%0D%0AThe+products+can+be+called+electronic-based+services+(e-services)%2C+one+of+which+is%0D%0Athe+Giro+Pos+Digital+Platform+itself%2C+because+to+avoid+physical+contact+and+direct%0D%0Atransactions+or+cash+is+one+of+the+transmission+media+for+this+covid-19+virus.+This%0D%0Astudy+aims+to+obtain+a+description+of+the+effectiveness+of+postal+giro-based+service%0D%0Ainnovations+in+Bandar+Lampung.+And+look+at+the+supporting+and+inhibiting+factors%0D%0Ain+this+innovation.%0D%0AThe+results+of+this+study+are+effective+innovations+that+refer+to+indicators+of%0D%0Aeffectiveness+measurement%2C+namely+the+achievement+of+predetermined+objectives%0D%0A(intended+objectives)%2C+their+impact+(it's+impact)+and+cost+effectiveness+(it's+cost%0D%0Aeffectiveness).+The+supporting+factors+for+the+Pos+Giro+Mobile+program+are%0D%0Acoordination+in+implementing+innovation%2C+technology+and+information+support%2C+and%0D%0Aproviding+facilities.+The+inhibiting+factor+for+the+Pos+Giro+Mobile+program+is+the%0D%0Alimited+knowledge+of+the+community%2C+human+resources+implementing+innovation.%0D%0AThis+study+recommends+PT.+Pos+Indonesia+Pahoman+should+do+promotions+related%0D%0Ato+the+Pos+Giro+Mobile+application+so+that+there+are+more+users.+Provide%0D%0Asocialization+regarding+the+Pos+Giro+Mobile+application+in+terms+of+advantages%0D%0Aand+uses%2C+considering+that+we+are+in+the+era+of+the+covid-19+pandemic+to+reduce%0D%0Acrowds+and+make+it+easier+for+the+community.+Adding+existing+partners+to+make+it%0D%0Aeasier+for+the+community+to+carry+out+any+transactions+with+one+application%0D%0AKeywords%3A+Innovation%2C+Public+Service%2C+PT.+Pos+Indonesia&rft.publisher=Fakultas+Ilmu+Sosial+Ilmu+Politik&rft.date=2021-11-04&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F61390%2F1%2F1.%2520ABSTRAK-ABSTRACT%2520-%2520Finta%2520Yaya%2520%252810%2529.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F61390%2F2%2F2.%2520SKRIPSI%2520FULL%2520-%2520Finta%2520Yaya%2520%252811%2529.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F61390%2F3%2F3.%2520SKR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