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<http://digilib.unila.ac.id/id/eprint/62141> <http://purl.org/dc/terms/title> "PENILAIAN TATA KELOLA TEKNOLOGI INFORMASI\r\nBERDASARKAN COBIT 5 FOKUS SUBDOMAIN DELIVER, SERVICE,\r\nAND SUPPORT01 (DSS01) (STUDI KASUS : PT BANK LAMPUNG)"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://digilib.unila.ac.id/id/eprint/62141> <http://purl.org/ontology/bibo/abstract> "ABSTRAK\r\n\r\nPENILAIAN TATA KELOLA TEKNOLOGI INFORMASI\r\nBERDASARKAN COBIT 5 FOKUS SUBDOMAIN DELIVER, SERVICE,\r\nAND SUPPORT01 (DSS01) (STUDI KASUS : PT BANK LAMPUNG)\r\n\r\nOleh\r\n\r\nAHMAD YORI JANUARI\r\n\r\nPT Bank Lampung dalam menjalankan bisnisnya meskipun telah menggunakan\r\nteknologi informasi yang handal namun PT Bank Lampung masih memiliki kendala\r\ndengan kegiatan manajemen operasionalnya. Antara lain yaitu sumber daya\r\nmanusia, kendala dalam fasilitas IT dan majemen penanganan proyek. Penelitian ini\r\nbertujuan untuk mengetahui tingkat kapabilitas model tata kelola teknologi\r\ninformasi saat ini pada PT Bank Lampung begitu juga dengan tingkat risiko dan\r\nrekomendasi atas tata kelola teknologi informasinya.Tingkat kapabilitas model\r\nteknologi informasi pada PT Bank Lampung diukur menggunakan kerangka\r\ndari COBIT 5 sebagai standar penilaian yang berfokus pada sub domain DSS01\r\nyang dimulai dari pengumpulan data sekunder lalu memetakan ITRG, pengisian\r\nkuesioner dan perhitungan tingkat CCM, ECM, risiko dan gap.dari penelitian ini\r\ndidapatkan hasil pengukuran tingkat kapabilitas model di PT Bank Lampung yang\r\ndi dapatkan yaitu, rata-rata nilai CCM pada level 4.48, ECM pada level 4.27, risiko\r\npada level 4.67 dan gap pada level 0.28 serta berdasarkan hal ini dihasilkan 11\r\nrekomendasi. CCM terendah pada PT Bank Lampung pada domain DS01.01 di level\r\n4.1 yang mana hal ini bisa ditingkatkan dengan melihat poin rekomendasi nomor 7.\r\nLalu tingkat risiko tertinggi ada pada domain DSS01.03 dimana hal ini dapat diatasi\r\ndengan melihat rekomendasi poin 9. Dan terdapat 11\r\n\r\nrekomendasi berdasarkan penilaian yang telah dilakukan yang dapat menjadi\r\nacuan untuk perbaikan tata kelola teknologi informasi\r\n.\r\nKata Kunci: Penilaian Tata Kelola Teknologi Informasi, COBIT 5, DSS01, PT\r\nBank Lampung, Risiko.\r\nABSTRAK\r\n\r\nASSESSMENT OF INFORMATION TECHNOLOGY GOVERNANCE\r\nBASED ON COBIT 5 FOCUS ON SUBDOMAIN DELIVER, SERVICE,\r\nAND SUPPORT01 (DSS01) (CASE STUDY OF PT BANK LAMPUNG)\r\n\r\nBy\r\n\r\nAHMAD YORI JANUARI\r\n\r\nPT Bank Lampung in running its business has used reliable information\r\ntechnology but PT Bank Lampung still has problems with its operational\r\nmanagement activities. Including human resources, constraints in IT facilities and\r\nproject management manage. This research to determine the level of capability of\r\nthe current information technology governance model at PT Bank Lampung as\r\nwell as the level of risk and recommendations for its information technology\r\ngovernance. The level of capability of the information technology model at PT Bank\r\nLampung is measured using a framework from COBIT 5 as an assessment standard\r\nthat focuses on the DSS01 sub domain starting from secondary data collection and\r\nthen mapping ITRG, filling out questionnaires and calculating CCM, ECM,\r\nrisk and gap levels. The measurement of the level of model capability at PT\r\nBank Lampung that was obtained is the average CCM value at the level of 4.48,\r\nECM at the level of 4.27, risk at the level of 4.67 and the gap at the level of 0.28 and\r\nbased on this 11 recommendations were made. The lowest CCM at PT Bank\r\nLampung in the DS01.01 domain at level 4.1 where this can be improved by looking\r\nat the recommendation point number 7. Then the highest risk level is in the\r\nDSS01.03 domain where this can be overcome by looking at the recommendation\r\npoint 9. And there are 11 recommendations based on the assessment that has been\r\ndone that can be used as a reference for improving information technology\r\ngovernance.\r\n\r\nKeywords: Assessment of Information Technology Governance, COBIT 5,\r\nDSS01, PT Bank Lampung.Risk"^^<http://www.w3.org/2001/XMLSchema#string> .
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