?url_ver=Z39.88-2004&rft_id=1816021020&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=KINERJA+APARATUR+SIPIL+NEGARA+(ASN)+DALAM+PELAYANAN+PUBLIK+(STUDI+PADA+DINAS+BINA+MARGA+DAN+BINA+KONSTRUKSI+PROVINSI+LAMPUNG)&rft.creator=DESTIA+NATALIA+RISTAMI%2C+1816021020&rft.subject=320+Ilmu+politik+(politik+dan+pemerintahan)&rft.description=%0D%0A%0D%0ADinas+Bina+Marga+dan+Bina+Konstruksi+sebagai+penyalur+pelayanan+publik+dibidang+pembangunan+infrastruktur+jalan+dan+jembatan+diharapkan+oleh+masyarakat+melakukan+tugas+nya+dengan+baik+dan+transparan+di+provinsi+Lampung.+masalahnya+adalah+pelayanan+publik+oleh+ASN+dibidang+pemeliharaan+jalan+dan+jembatan+belum+maksimal.+Permasalahan+dalam+skripsi+ini+adalah%3A+Bagaimana+kinerja+ASN+di+Dinas+BMBK+dan+mengapa+kinerja+ASN+di+Dinas+Bina+Marga+dan+Bina+Konstruksi+Provinsi+Lampung+dalam+pelayanan+publik+di+bidang+pemeliharaan+jalan+masih+kurang+maksimal.%0D%0APenelitian+ini+menggunakan+metode+kualitatif+dengan+mengkaji+permasalahan+yang+berdasaran+fenomena+actual+dan+factual+yang+terjadi+dilapangan%2C+yang+tidak+hanya+mengumpulkan+data+saja+tetapi+juga+menganalisa+data+yang+telah+diperoleh+tersebut.+Penelitian+ini+berlokasi+di+Dinas+Bina+Marga+dan+Bina+Konstruksi+Provinsi+Lampung%2C+Sumber+data+primer+yaitu+wawancara+dengan+informan+dan+observasi+di+lingkungan+Dinas+Bina+Marga+dan+Bina+Konstruksi%2C+Serta+data+sekunder+melalui+data+dokumentasi.+Teknik+pengumpulan+data+melalui+wawancara+dan+observasi%2C+kemudian+data+tersebut+disusun+dan+dianalisa+dengan+metode+deskriptif+kualitatif.%0D%0AHasil+penelitian+menunjukkan+bahwa+kinerja+ASN+di+Dinas+Bina+Marga+dan+Bina+konstruksi+belum+maksimal.+Hal+ini+ditemukan+berdasarkan+beberapa+indikator+terkhusus+pada+faktor+efektifitas+dan+efesiensi+dimana+belum+ada+pembagian+tugas+prioritas+sehingga+beberapa+program+belum+terlaksana+akibat+banyak+tugas+dari+ASN+yang+bertabrakan+dengan+program+dinas.+Kurangnya+kinerja+ASN+juga+dapat+dilihat+pada+indikator+akuntabilitas+yang+ditemukan+bahwa+tidak+ada+jaminan+jika+kesalahan++program+atau+pelayanan+dari+ASN.+Faktor+lain+yang+mempengaruhi+yakni+faktor+biaya+dimana+kurangnya+APBD+juga+menjadi+penyebab+kinerja+%0D%0A%0D%0Apelayanan+yang+belum+maksimal%2C+sehingga+program+baru+bisa+terlaksana+ketika+ada+bantuan+dari+beberapa+perusahaan+swasta.+%0D%0AKesimpulannya+secara+keseluruhan+penyebab+Kinerja+ASN+di+Dinas+Bina+Marga+dan+Bina+Konstruksi+kurang+maksimal+adalah+karena+belum+tercipta+efisiensi+dan+kurangnya+biaya+APBD.+Maka+dari+itu+perlu+adanya+pembagian+tugas+dan+pengajuan+lokakarya+kerja+untuk+fokus+pembangunan+terhadap+infrasturktur+ke+pemerintah+daerah+agar+aksesibilitas+masyarakat+baik+dan+tercipta+kesejahteraan+pembangunan.%0D%0AKata+Kunci%3A++Kinerja%2C+Pelayanan+Publik%2C+Aparatur+Sipil+Negara+(ASN)+Dinas+Bina+Marga+dan+Bina+Konstruksi%0D%0A%0D%0A%0D%0A%0D%0AThe+Department+of+Highways+and+Construction+as+a+distributor+of+public+services+in+the+field+of+road+and+bridge+infrastructure+development+is+expected+by+the+community+to+carry+out+their+duties+properly+and+transparently+in+the+province+of+Lampung.+The+problem+is+that+public+services+by+ASN+in+the+field+of+road+and+bridge+maintenance+have+not+been+maximized.+The+problems+in+this+thesis+are%3A+How+is+the+performance+of+ASN+in+the+BMBK+Service+and+why+is+the+performance+of+ASN+in+the+Office+of+Highways+and+Construction+of+Lampung+Province+in+public+services+in+the+field+of+road+maintenance+is+still+not+optimal.%0D%0A%0D%0AThis+study+uses+a+qualitative+method+by+examining+problems+based+on+actual+and+factual+phenomena+that+occur+in+the+field%2C+which+not+only+collects+data+but+also+analyzes+the+data+that+has+been+obtained.+This+research+is+located+at+the+Department+of+Highways+and+Construction+of+the+Province+of+Lampung%2C+the+primary+data+sources+are+interviews+with+informants+and+observations+within+the+Department+of+Highways+and+Construction%2C+as+well+as+secondary+data+through+documentation+data.+Data+collection+techniques+through+interviews+and+observations%2C+then+the+data+is+compiled+and+analyzed+by+qualitative+descriptive+methods.%0D%0A%0D%0AThe+results+showed+that+the+performance+of+ASN+in+the+Department+of+Highways+and+Construction+was+not+maximized.+This+was+found+based+on+several+indicators%2C+especially+on+the+factors+of+effectiveness+and+efficiency+where+there+was+no+division+of+priority+tasks+so+that+several+programs+had+not+been+implemented+due+to+many+ASN+tasks+colliding+with+official+programs.+The+lack+of+ASN+performance+can+also+be+seen+in+the+accountability+indicators+which+are+found+that+there+is+no+guarantee+if+the+program+or+service+error+is+from+ASN.+Another+influencing+factor+is+the+cost+factor+where+the+lack+of+APBD+is+also+the+cause+of%0D%0A%0D%0A%0D%0Aservice+performance+that+has+not+been+maximized%2C+so+that+the+program+can+only+be+implemented+when+there+is+assistance+from+several+private+companies.%0D%0A%0D%0AIn+conclusion%2C+the+overall+cause+of+the+performance+of+ASN+in+the+Office+of+Highways+and+Construction+is+less+than+optimal+is+because+efficiency+has+not+been+created+and+the+budget+budget+has+not+been+created.+Therefore%2C+it+is+necessary+to+divide+tasks+and+submit+work+workshops+to+focus+on+infrastructure+development+to+local+governments+so+that+community+accessibility+is+good+and+development+prosperity+is+created.%0D%0A%0D%0AKeywords%3A+Performance%2C+Public+Service%2C+State+Civil+Apparatus+(ASN)+of+the+++Department+of+Development+Clan+and+Construction+Development%0D%0A&rft.publisher=Fakultas+Ilmu+Sosial+dan+Ilmu+Politik&rft.date=2022-04-20&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F62862%2F1%2FABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F62862%2F2%2FSKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F62862%2F3%2FSKRIPSI%2520TANPA%2520PEMBAHASAN.pdf&rft.identifier=++DESTIA+NATALIA+RISTAMI%2C+1816021020++(2022)+KINERJA+APARATUR+SIPIL+NEGARA+(ASN)+DALAM+PELAYANAN+PUBLIK+(STUDI+PADA+DINAS+BINA+MARGA+DAN+BINA+KONSTRUKSI+PROVINSI+LAMPUNG).++Fakultas+Ilmu+Sosial+dan+Ilmu+Politik%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F62862%2F