?url_ver=Z39.88-2004&rft_id=1816031001&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=POLA+KOMUNIKASI+PARA+PEGAWAI+PENYANDANG+DISABILITAS+TUNARUNGU+DALAM+MEMBERIKAN+PELAYANAN+DAN+INFORMASI+KEPADA+PELANGGAN+(Studi+Kasus+pada+Kafe+Dapur+Dif_able+Bandar+Lampung)%0D%0A&rft.creator=Titik+Tri+Rahayu+Cahyati%2C+1816031001&rft.subject=380+Perdagangan%2C+komunikasi%2C+dan+transportasi&rft.description=Melakukan+soft+opening+pada+Maret+2021%2C+Dapur+Dif_able+merupakan+kafe+pertama+yang+dikelola+oleh+para+penyandang+disabilitas+tunarungu+di+Kota+Bandar+Lampung.+Dengan+keunikan+tesebut%2C+penelitian+ini+bermaksud+untuk+mendeskripsikan+bagaimana+pola+komunikasi+yang+terjadi+pada+para+pegawai+penyandang+disabilitas+tunarungu+dalam+memberikan+pelayanan+dan+informasi+kepada+pelanggan%2C+yakni+dengan+menggambarkan+pola+jaringan+komunikasi+yang+paling+sering+digunakan%2C+menganalisis+proses+komunikasi+yang+berlangsung+(proses+komunikasi+primer%2C+sekunder%2C+linear%2C+dan+sirkular)%2C+serta+mengungkap+apa+saja+yang+menjadi+penghambat+selama+proses+komunikasi+tersebut+berjalan.+Penelitian+ini+menggunakan+pendekatan+kualitatif+yang+bersifat+deskriptif.+Teori+yang+digunakan+adalah+teori+interaksional+simbolik.%0D%0A%0D%0AHasil+penelitian+menujukkan+bahwa+terdapat+tiga+pola+jaringan+komunikasi+yang+digunakan+di+Dapur+Dif_able%2C+yakni+pola+jaringan+lingkaran%2C+pola+jaringan+roda%2C+dan+juga+pola+jaringan+saluran+bebas+(bintang).+Pola+jaringan+lingkaran+digunakan+pada+proses+pelayanan+pesanan+para+pelanggan.+Pola+jaringan+roda+digunakan+pada+proses+pemberian+bimbingan%2C+arahan%2C+ataupun+pengawasan+oleh+tim+pendamping+kepada+para+pegawai.+Pola+jaringan+bintang+digunakan+oleh+para+pegawai+dan+juga+pendamping+pada+kegiatan+berbincang+santai%2C+serta+rapat+atau+diskusi+terbuka.+Adapun+proses+komunikasi+yang+terjadi+berlangsung+secara+primer%2C+sekunder%2C+dan+sirkular.+Bahasa+isyarat+yang+umum+digunakan+oleh+para+pegawai+adalah+BISINDO.+Sementara+itu%2C+hambatan+komunikasi+yang+dihadapi+yakni+berupa+gangguan+mekanik%2C+dan+juga+gangguan+semantik.%0D%0A%0D%0AKata+Kunci%3A+Pola+Komunikasi%2C+Tunarungu%2C+Teori+Interaksional+Simbolik%2C+Dapur+Dif_able%0D%0AConducting+a+soft+opening+in+March+2021%2C+Dapur+Dif_able+is+the+first+cafe+managed+by+people+with+hearing+impairments+in+Bandar+Lampung+City.+With+this+uniqueness%2C+this+study+intends+to+describe+how+the+communication+patterns+that+occur+in+employees+with+hearing+impairments+in+providing+services+and+information+to+customers%2C+namely+by+describing+the+communication+network+patterns+that+are+most+often+used%2C+analyzing+the+communication+process+(primary%2C+secondary%2C+linear%2C+and+circular+communication+processes)%2C+as+well+as+revealing+what+are+the+obstacles+during+the+communication+process.+This+study+uses+a+descriptive+qualitative+approach.+The+theory+used+is+symbolic+interaction+theory.%0D%0A%0D%0AThe+results+of+the+study+show+that+there+are+three+communication+network+patterns+used+in+Dapur+Dif_able%2C+namely+the+circle+network+pattern%2C+the+wheel+network+pattern%2C+and+also+the+all+channel+network+pattern.+The+circle+network+pattern+is+used+in+the+customer+order+service+process.+The+wheel+network+pattern+is+used+in+the+process+of+providing+guidance%2C+direction%2C+or+supervision+by+the+companion+team+to+employees.+The+all+channel+network+pattern+is+used+in+casual+conversation+activities%2C+as+well+as+meetings+or+open+discussions.+The+communication+process+that+occurs+is+primary%2C+secondary%2C+and+circular.+The+sign+language+commonly+used+by+employees+is+BISINDO.+Meanwhile%2C+the+communication+barriers+faced+were+in+the+form+of+mechanical+disturbances%2C+and+also+semantic+disturbances.%0D%0A%0D%0AKeywords%3A+Communication+Pattern%2C+Deaf%2C+Symbolic+Interactional+Theory%2C+Dapur+Dif_able.%0D%0A&rft.publisher=FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK&rft.date=2022-10-05&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F66917%2F1%2FABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F66917%2F2%2FSKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F66917%2F3%2FSKRIPSI%2520TANPA%2520BAB%2520PEMBAHASAN.pdf&rft.identifier=++Titik+Tri+Rahayu+Cahyati%2C+1816031001++(2022)+POLA+KOMUNIKASI+PARA+PEGAWAI+PENYANDANG+DISABILITAS+TUNARUNGU+DALAM+MEMBERIKAN+PELAYANAN+DAN+INFORMASI+KEPADA+PELANGGAN+(Studi+Kasus+pada+Kafe+Dapur+Dif_able+Bandar+Lampung).++FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F66917%2F