?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=PELAKSANAAN+REFORMASI+BIROKRASI+DALAM%0D%0APELAYANAN+ADMINISTRASI+KEPENDUDUKAN%0D%0A(Studi+Pada+Dinas+Kependudukan+dan+Pencatatan+Sipil%0D%0A%0D%0AKabupaten+Tulang+Bawang+Barat)&rft.creator=Evi+Fitriyani%2C+1746041013&rft.subject=350+Administrasi+publik+dan+ilmu+militer&rft.description=Salah+satu+gerakan+dalam+rangka+meningkatkan+pelayanan+publik+khusunya+bagi%0D%0Ainstansi+penyedia+layanan+adalah+dengan+memberlakukan+reformasi%0D%0Abirokrasi.Tujuan+penelitian+ini+untuk+mengetahui+pelaksanaan+reformasi+birokrasi%0D%0Apada+pembuatan+Administrasi+Kependudukan+di+Dinas+Kependudukan+dan%0D%0APencatatan+Sipil+Kabupaten+Tulang+Bawang+Barat.+Adapun+sumber+informasi%0D%0Adalam+penelitian+ini+adalah+berjumlah+8+orang+informan%2C+dengan+tekhnik%0D%0Apengumpulan+data+menggunakan+metode+observasi%2C+wawancara%2C+dan+dokumentasi%0D%0Asertaanalisis+data+menggunakan+analisis+data+kualitatif.+Hasil+dari+penelitian+ini+dari%0D%0A7+(tujuh)+indikatorreformasi+birokrasi+adalah+sebagai+berikut%3A+1)+Dinas+telah%0D%0Amelakukan+penataan+kelembagaan%2C+telah+memangkas+birokrasipelayanan+lebih%0D%0Alanjut+loket+pelayanan+hanya+ada+2+(dua)+loket+saja%2C+serta+penyederhanaan+prosedur%0D%0Apenerbitan+administrasi+kependudukan+2)+Dinastelah+melaksanakan+peningkatan%0D%0ASDM+aparatur%2C+yaitu+menempatkan+dan+mendelegasikan+kepada+petugas+yang%0D%0Amemiliki+pengetahuan%2C+memiliki+kecakapan%2C+serta+Dinas+telah+melakukan%0D%0Apengembangan+SDM+(bimtek%2C+diklat%2C+seminar)+kepada+pegawai%2C+selain+itu+petugas%0D%0Atelah+memiliki+masa+kerja+di+atas+5+(lima)+tahun%2C+3)+Dinas+telah+melaksanakan%0D%0Apenguatan+pengawasan%2C+yaitu+Dinastelah+membentuk+Tim+Sapu+Bersih+Pungutan%0D%0ALiar%2C+selain+itu+Dinas+telah+aktif+berkoordinasi+dengan+pengawas+internal%0D%0AInspektorat%2C+DPRD%2C+wujud+lain+adalah+dengan+membuat+pusat+pengaduan+layanan%0D%0Aberupa+call+center+dan+SMS%2C+4)+Dinas+telah+melaksanakan+pemantapan%0D%0Aakuntabilitas%2C+yaitu+Dinas+melakukan+penilaian+kinerja+pegawai+melalui+Sasaran%0D%0AKinerja+Pegawai+(SKP)%2Cselain+itu+Dinas+juga+rutin+melakukan+evaluasi+staf%0D%0Asertamenerapkan+sistem+reward+and+funishmen+terhadap+pegawai%2C+serta+telah%0D%0Amembuat+penilaian+instansi+LAKIP+5)+Dinas+kurang+efektif+melakukanpenataan%0D%0Atatalaksana%2C+pembagian+tugas+yang+kurang+merata%2C+bahkan+ada+pegawai+yang%0D%0Abekerja+doubel+job%2C+yang+dibuktikan+dengan+tumpang+tindihnya+tupoksi+3+(tiga)%0D%0Aorang+pegawai+6)+Peningkatan+pelayanan+publik+pada+Dinas+kurang+berjalan%0D%0Amaksimal%2C+hal+tersebut+terlihat%2C+Dinas+dinilai+lamban%2C+selanjutnya+dilihat+dari+aspek%0D%0Asaranafasilitas+kerja+dan+fasilitas+pelayanan+kurang+memadai%2C+7)+Aspek+peraturan%0D%0APerundang-Undangan+kurang+efektif+dilaksanakan+oleh+Dinas+hal+tersebut+terlihat%0D%0Apelaksanaan+pelayanan+belum+sepenuhnya+mengacu+kepada+SOP+tersebut.%0D%0AKata+Kunci%3A+Reformasi%2C+Birokrasi%2C+Administrasi+Kependudukan%0D%0A%0D%0A%0D%0AOne+of+the+movements+in+order+to+improve+public+services%2C+especially+for+service%0D%0Aprovider+agencies%2C+is+to+implement+bureaucratic+reform.+The+sources+of+information+in%0D%0Athis+study+were+8+informants%2C+with+data+collection+techniques+using+observation%2C%0D%0Ainterviews%2C+and+documentation+methods+and+data+analysis+using+qualitative+data%0D%0Aanalysis.+The+results+of+this+study+from+7+(seven)+indicators+of+bureaucratic+reform+are%0D%0Aas+follows%3A+1)+The+agency+has+made+institutional+arrangements%2C+has+cut+the+service%0D%0Abureaucracy+further%2C+there+are+only+2+(two)+service+counters%2C+as+well+as+simplification%0D%0Aof+procedures+for+publishing+population+administration+2)+The+service+has+implemented%0D%0Aimprovements+Apparatus+HR%2C+namely+placing+and+delegating+to+officers+who+have%0D%0Aknowledge%2C+have+skills%2C+and+the+Office+has+carried+out+HR+development+(bimtek%2C%0D%0Atraining%2C+seminars)+to+employees%2C+in+addition+the+officers+have+had+a+working+period+of%0D%0Amore+than+5+(five)+years%2C+3)+Service+Office+has+implemented+strengthening+supervision%2C%0D%0Anamely+the+Office+has+formed+a+Sweeping+Team+for+Illegal+Charges%2C+in+addition+the%0D%0AService+has+actively+coordinated+with+the+internal+inspectorate+of+the+Inspectorate%2C%0D%0ADPRD%2C+another+form+is+by+establishing+a+service+complaint+center+in+the+form+of+a+call%0D%0Acenter+and+SMS%2C+4)+The+Office+has+implemented+accountability+stabilization%2C+namely%0D%0AThe+office+conducts+employee+performance+appraisals+through+Employee+Performance%0D%0ATargets+(SKP)%2C+in+addition%2C+the+Office+also+routinely+evaluates+staff+and+implements+a%0D%0Areward+and+funishmen+system+for+employees%2C+and+has+made+LAKIP+agency+assessments%0D%0A5)+The+Office+is+less+effective+in+managing+management%2C+the+division+of+tasks+is+not%0D%0Aevenly+distributed%2C+there+are+even+employees+who+work+double+jobs+%2C+as+evidenced+by%0D%0Athe+overlapping+of+the+tupoksi+3+(three)+employees+6)+The+improvement+of+public%0D%0Aserv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