?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=PENGARUH+DESAIN+WEBSITE%2C+E-SERVICE+QUALITY%2C+ERECOVERY%0D%0ASERVICE%0D%0AQUALITY%0D%0AECOTOURISM%0D%0ALAMPUNG%0D%0A%0D%0ATERHADAP%0D%0AKEPUASAN%0D%0APENGUNJUNG%0D%0A%0D%0A&rft.creator=Rizki+%2C+Lauta+Sembiring&rft.subject=332+Ekonomi+keuangan&rft.description=ABSTRAK+%0D%0APENGARUH+DESAIN+WEBSITE%2C+E-SERVICE+QUALITY%2C+E-RECOVERY%0D%0ASERVICE+QUALITY+ECOTOURISM+LAMPUNG+TERHADAP+KEPUASAN%0D%0APENGUNJUNG%0D%0A(Studi+di+Teluk+Kiluan+dan+Pulau+Pahawang)+%0D%0A%0D%0AOleh+%0D%0ARIZKI+LAUTA+SEMBIRING%0D%0A%0D%0APenelitian+ini+bertujuan+untuk+menganalisis+dan+mengkaji+Pengaruh+Desain%0D%0AWebsite%2C+E-Service+Quality%2C+E-Recovery+Service+Quality+Ecotourism+Lampung%0D%0ATerhadap+Kepuasan+Pengunjung+di+Teluk+Kiluan+dan+Pulau+Pahawang.+Latar%0D%0ABelakang+penelitian+dikarenakan+banyak+kawasan+ekowisata+mulai+beradaptasi%0D%0Adengan+perkembangan+teknologi+yang+semakin+pesat+tapi+tidak+diimbangi+dengan%0D%0Akualitas+desain+Website%2C+pelayanan+elektronik+yang+baik%2C+dan+layanan+bilamana%0D%0Aterjadi+masalah+dalam+pelayanan+elektronik.+Penelitian+ini+menggunakan+metode%0D%0Apenelitian+kuantitatif+dengan+cara+pendekatan+korelasional.+Metode+pengumpulan%0D%0Adata+dilakukan+dengan+cara+menyebar+kuesioner%2C+dokumentasi.+Terdapat+dua%0D%0Ametode+pengujian+instrumen+penelitian+yaitu+uji+validitas+dan+reliablitas.+Metode%0D%0Aanalisis+data+yang+digunakan+dengan+Uji+Korelasi+dan+Analisis+Regresi+Linier%0D%0ABerganda.+Hasil+penelitian+menunjukan+bahwa+terdapat+pengaruh+yang+signifikan%0D%0ADesain+Website%2C+E-Service+Quality%2C+E-Recovery+Service+Quality+terhadap%0D%0AKepuasan+Pengunjung+yaitu+sebesar+0%2C245+dan+nilai+koefisien+determinasi+atau+(+R%0D%0ASquare)+sebesar+0%2C090.+Hal+tersebut+dapat+disimpulkan+bahwa+Pengaruh+Desain%0D%0AWebsite%2C+E-Service+Quality%2C+E-Recovery+Service+Quality+Ecotourism+Lampung%0D%0ATerhadap+Kepuasan+Pengunjung+di+Teluk+Kiluan+dan+Pulau+Pahawang+berkategori%0D%0ARendah.%0D%0A%0D%0AKata+Kunci+%3A+Desain+Website%2C+E-Service+Quality%2C+E-Recovery+Service+Quality%2C%0D%0AKepuasan+Pengunjung%2C+Ekowisata%0D%0A%0D%0AABSTRACT+%0D%0AThe+Effects+of+Website+Design%2C+E-Service+Quality%2C%0D%0AE-Recovery+Service+Quality+Ecotourism+Lampung+%0D%0ATo+Visitors+Satisfication+%0D%0A(+Study+In+The+Teluk+Kiluan+and+Pulau+Pahawang+Lampung+)+%0D%0A+%0D%0A+%0D%0A+By+%0D%0ARIZKI+LAUTA+SEMBIRING+%0D%0AThe+study+is+intended+to+show+the+Effect+of+Website+Design%2C+E-Service+Quality%2C+and%0D%0AE-Recovery+Service+Quality+Ecotourism+Lampung+on+Visitor+Satisfaction+in%0D%0AKiluan+Bay+and+Pahawang+Island.+The+research+background+because+many%0D%0AEcotourism+areas+starting+to+adapt+to+increasingly+rapid+technological%0D%0Adevelopments.+However%2C+diferrences+don%60t+match+this+in+the+design%2C+good%0D%0Aelectronic+services%2C+and+services+when+problems+occur+in+electronic+services.+This%0D%0Astudy+uses+a+quantitive+research+method+with+a+correlational+apporach.+Methods%0D%0Aof+data+collection+are+done+by+distributing+questionnaires+and+documentation.%0D%0AThere%60re+two+research+instrument+testing+methods%2C+as+we+known+as+validity+and%0D%0Areliability+tests.+The+data+analysis+method+is+the+Correlation+Test+and+Multiple%0D%0ALinear+Regression+Analaysis.+The+results+showed+a+significant+effect+of+Website%0D%0ADesign%2C+E-Service+Quality%2C+and+E-Recovery+Service+Quality+on+Visitor%0D%0ASatisfaction%2C+which+was+0.245+and+the+coefficient+of+determination+(R+Square)+was%0D%0A0.090.+It+can+be+concluded+that+the+Effect+of++Website+Design%2C+E-Service+Quality%2C%0D%0AE-Recovery+Service+Quality+Ecotourism+Lampung+on+Visitor+Satisfaction+in%0D%0AKiluan+Bay+and+Pahawang+Island+is+in+a+Low+Category.+%0D%0A%0D%0AKeyword+%3A+Website+Design%2C+E-Service+Quality%2C+E-Recovery+Service+Quality%2C%0D%0AVisitor+Satisfication%2C+Ecotourism+&rft.publisher=FAKULTAS+EKONOMI+DAN+BISNIS&rft.date=2023-01-18&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F69337%2F1%2FABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F69337%2F2%2FSKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F69337%2F3%2FSKRIPSI%2520FULL%2520TANPA%2520BAB%2520PEMBAHASAN.pdf&rft.identifier=++Rizki+%2C+Lauta+Sembiring++(2023)+PENGARUH+DESAIN+WEBSITE%2C+E-SERVICE+QUALITY%2C+ERECOVERY+SERVICE+QUALITY+ECOTOURISM+LAMPUNG+TERHADAP+KEPUASAN+PENGUNJUNG.++FAKULTAS+EKONOMI+DAN+BISNIS%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F69337%2F