%0 Thesis
%9 Masters
%A PUTRI , RAMADHONA
%B FAKULTAS EKONOMI DAN BISNIS
%D 2023
%F eprints:71368
%I UNIVERSITAS LAMPUNG
%T PENGARUH EMOTIONAL INTELLIGENT DAN TRANSFORMATIONAL  LEADERSHIP TERHADAP KINERJA KARYAWAN DIMEDIASI  OLEH KEPUASAN KERJA KARYAWAN
%U http://digilib.unila.ac.id/71368/
%X Penelitian ini bertujuan untuk melihat pengaruh langsung dari Emotional  Intelligent dan Transformational Leadership terhadap kinerja dan kepuasan kerja  karyawan, dan pengaruh langsung dari kepuasan kerja terhadap kinerja karyawan,  serta melihat apakah kepuasan kerja memediasi pengaruh langsung Emotional  Intelligent dan Transformational Leadership terhadap kinerja karyawan pada  PT.Surya Tsabat Mandiri. Untuk mencapai tujuan tersebut, dilakukan penelitian  menggunakan pendekatan kuantitatif dengan metode survey, teknik pengambilan  sampel menggunakan probability sampling, dengan jumlah sampel yang diperoleh  sebanyak 110 responden. Instrumen yang digunakan sebelumnya diuji terlebih  dahulu menggunakan alat SPSS, pengujian hipotesis serta data hasil penelitian  dianalisis menggunakan SEM pada software SmartPLS versi 3.2.9. Hasil  penelitian menyimpulkan bahwa Emotional Intelligent berpengaruh langsung  positif dan signifikan terhadap kepuasan dan kinerja karyawan, berbeda dengan  Transformational Leadership yang hanya memiliki pengaruh langsung positif dan  signifikan terhadap kepuasan kerja karyawan namun negatif dan tidak signifikan  terhadap kinerja karyawan. Disisi lain kepuasan kerja berpengaruh langsung  positif dan signifikan terhadap kinerja karyawan. Hasil lainnya menunjukkan  bahwa adanya kepuasan kerja tidak signifikan dalam memediasi pengaruh  Emotional Intelligent terhadap kinerja karyawan, namun signifikan dalam  memediasi pengaruh Transformational Leadership terhadap kinerja karyawan.  Hasil data yang telah diperoleh pada kuisioner indikator nilai terkecil adalah  motivasi, keterampilan sosial, konsiderasi, sistem pembayaran, kuantitas  pekerjaan, ketepatan waktu, dan kemampuan kerjasama. Hal ini perlu mendapat  perhatian lebih dari manajemen PT.Surya Tsabat Mandiri dalam upaya  meningkatkan kepuasan dan kinerja karyawan guna mencapai tujuan perusahaan.  Penelitian selanjutnya disarankan menambah jumlah populasi dan sampel yang  digunakan, serta melihat dari aspek variabel lainnya.  Kata Kunci: Emotional Intelligence, Transformational leadership, Kepuasan  Kerja, Kinerja Karyawan.  This study aims to see the direct effect of emotional intelligent and transformational  leadership on employee performance and job satisfaction, and the direct effect of  job satisfaction on employee performance, and see whether job satisfaction  mediates the direct effect of emotional intelligent and transformational leadership  on employee performance at PT.Surya Tsabat Mandiri. To achieve these objectives,  research was conducted using a quantitative approach with survey methods,  sampling techniques using probability sampling, with a total sample of 110  respondents. The instruments used were previously tested using the SPSS tool,  hypothesis testing and research data were analyzed using SEM on SmartPLS  software version 3.2.9. The results concluded that Emotional Intelligent had a  positive and significant direct effect on employee satisfaction and performance, in  contrast to Transformational Leadership which only had a positive and significant  direct effect on employee job satisfaction but negative and insignificant on  employee performance. On the other hand, job satisfaction has a positive and  significant direct effect on employee performance. Other results show that job  satisfaction is not significant in mediating the effect of emotional intelligent on  employee performance, but is significant in mediating the effect of transformational  leadership on employee performance. The results of the data that have been  obtained on the questionnaire with the smallest value indicators are motivation,  social skills, consideration, payment systems, quantity of work, timeliness, and  cooperation skills. This needs to get more attention from the management of  PT.Surya Tsabat Mandiri in an effort to increase employee satisfaction and  performance in order to achieve company goals. Further research is recommended  to increase the number of population and sample used, as well as look at the aspects  of other variables.  Keywords: Emotional Intelligence, Transformational leadership, Job Satisfaction,  Employee Performance.