?url_ver=Z39.88-2004&rft_id=1616021029&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=EFEKTIVITAS+PENGAWASAN+OMBUDSMAN+PERWAKILAN+LAMPUNG+DI+KABUPATEN+PESAWARAN+%0D%0A(Studi+Tentang+Proses+Pemungutan+Pajak+Bumi+dan+Bangunan+Perdesaan+dan+Perkotaan+(PBB-P2)+Tahun+2021)%0D%0A&rft.creator=Agustina+Dewi+Srymulyani%2C+1616021029&rft.subject=320+Ilmu+politik+(politik+dan+pemerintahan)&rft.description=ABSTRACT%0D%0AEFFECTIVENESS+OF+OMBUDSMAN+SUPERVISION+OF+LAMPUNG+REPRESENTATIVES+IN+PESAWARAN+DISTRICT%0D%0A(Study+on+the+Process+of+Collecting+Rural+and+Urban+Land+and+Building+Tax+(PBB-P2)+Year+2021)%0D%0A%0D%0AThe+Ombudsman+of+the+Republic+of+Indonesia+has+the+function+of+Supervision+of+public+services+based+on+Law+Number+37+of+2008+concerning+the+Ombudsman+of+the+Republic+of+Indonesia.+The+supervision+of+the+Ombudsman+is+carried+out+to+prevent+maladministration%2C+where+in+2018+maladministration+was+found+in+the+process+of+collecting+Rural+and+Municipal+Land+and+Building+Tax+(PBB-P2)+in+Pesawaran+Regency.+This+study+aims+to+determine+how+effective+the+supervision+of+the+Lampung+Representative+Ombudsman+in+Pesawaran+Regency+(Study+on+the+process+of+collecting+Rural+and+Urban+Land+and+Building+Tax+(PBB-P2)+in+2021.+The+theory+used+in+this+study+is+study+Manullang+supervision+theory+(2009%3A184)+consists+of+setting+measuring+instruments+or+standards%2C+carrying+out+assessment+or+evaluation+actions%2C+and+taking+corrective+actions+and+theory+of+effectiveness+according+to+Duncan+in+Steers+which+consists+of+indicators+of+goal+achievement%2C+integration+and+adaptation.+The+research+method+used+in+this+study+is+descriptive+qualitative%2C+the+data+sources+used+are+primary+data+and+secondary+data%2C+data+obtained+by+means+of+interviews%2C+observations+and+documentation.+The+results+of+the+research+and+discussion+can+be+concluded+that+the+effectiveness+of+the+supervision+of+the+Lampung+Representative+Ombudsman+can+be+said+to+be+quite+effective%2C+supported+by+improvements+by+the+Pesawaran+Regency+Regional+Revenue+Agency+in+the+process+of+collecting+Rural+and+Urban+Land+and+Building+Tax+(PBB-P2)+and+the+Regional+Government+of+Pesawaran+Regency+in+2021+received+an+award+as+a+district+with+the+second+best+level+of+compliance+with+public+service+standards+from+the+Lampung+Representative+Ombudsman.%0D%0A%0D%0AKeywords%3A+Supervision%2C+Ombudsman%2C+PBB-P2%0D%0A%0D%0A%0D%0A+%0D%0A%0D%0AABSTRAK%0D%0AEFEKTIVITAS+PENGAWASAN+OMBUDSMAN+PERWAKILAN+LAMPUNG+DI+KABUPATEN+PESAWARAN+%0D%0A(Studi+Tentang+Proses+Pemungutan+Pajak+Bumi+dan+Bangunan+Perdesaan+dan+Perkotaan+(PBB-P2)+Tahun+2021)%0D%0AOleh%0D%0A%0D%0AAGUSTINA+DEWI+SRYMULYANI%0D%0AOmbudsman+Republik+Indonesia+memiliki+fungsi+Pengawasan+terhadap+pelayanan+publik+berdasarkan+Undang-Undang+Nomor+37+Tahun+2008+tentang+Ombudsman+Republik+Indonesia+.+Pengawasan+Ombudsman+dilakukan+untuk+mencegah+terjadinya+maladministrasi%2C+dimana+pada+tahun+2018+ditemukan+adanya+maladministrasi+dalam+proses+pemungutan+Pajak+Bumi++dan+Bangunan+Perdesaan+dan+Perkotan(PBB-P2)+di+Kabupaten+Pesawaran.+Penelitian+ini+bertujuan+untuk+mengetahui+bagaimana+efektivitas+pengawasan+Ombudsman+Perwakilan+Lampung+di+Kabupaten+Pesawaran+(Studi+tentang+proses+pemungutan+Pajak+Bumi+dan+Bangunan+Perdesaan+dan+Perkotaan+(PBB-P2)++Tahun+2021.+Teori+yang+digunakan+dalam+penelitian+ini+teori+pengawasan+Manullang+(2009%3A184)+terdiri+dari+menetapkan+alat+ukur+atau+standar%2C+melakukan+tindakan+penilaian+atau+evaluasi%2C+dan+melakukan+tindakan+perbaikan+serta+teori+efektivitas+menurut+Duncan+dalam+Steers+yang+terdiri+dari+indikator+pencapaian+tujuan%2C+integrasi+dan+adaptasi.+Metode+Penelitian+yang+digunakan+dalam+penelitian+ini+yaitu+deskriptif+Kualitatif%2C+sumber+data+yang+digunakan+adalah+data+primer+dan+data+sekunder%2C+data+diperoleh+dengan+cara+studi+wawancara%2C+observasi++dan+dokumentasi.+Hasil+penelitian+dan+pembahasan++dapat+disimpulkan++efektivitas+pengawasan+Ombudsman+Perwakilan+Lampung+bisa+dikatakan+cukup+efektif+didukung+dengan+adanya++perbaikan+oleh+Badan+Pendapatan+Daerah+Kabupaten+Pesawaran+dalam+proses+pemungutan+Pajak+Bumi+dan+Bangunan+Perdesaan+dan+Perkotaan(PBB-P2)+dan+Pemerintah+Daerah+Kabupaten+Pesawaran+pada+tahun+2021+menerima+penghargaan+sebagai+kabupaten+dengan+tingkat+kepatuhan+standar+pelayanan+publik+terbaik+kedua+dari+Ombudsman+Perwakilan+Lampung.%0D%0A%0D%0AKata+Kunci%3A+Pengawasan%2C+Ombudsman%2C+PBB-P2%0D%0A&rft.publisher=FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK&rft.date=2023-06-16&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F73335%2F1%2F1.%2520ABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F73335%2F2%2F2.%2520SKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F73335%2F3%2F3.%2520SKRIPSI%2520TANPA%2520PEMBAHASAN.pdf&rft.identifier=++Agustina+Dewi+Srymulyani%2C+1616021029++(2023)+EFEKTIVITAS+PENGAWASAN+OMBUDSMAN+PERWAKILAN+LAMPUNG+DI+KABUPATEN+PESAWARAN+(Studi+Tentang+Proses+Pemungutan+Pajak+Bumi+dan+Bangunan+Perdesaan+dan+Perkotaan+(PBB-P2)+Tahun+2021).++FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F73335%2F