?url_ver=Z39.88-2004&rft_id=1957051010&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=PENGEMBANGAN+MODUL+SERVICE+ADVISOR+TALK+MENGGUNAKAN+FRAMEWORK+ERP+ODOO+10%0D%0A(STUDI+KASUS+PT.+TUNAS+DWIPA+MATRA)&rft.creator=QURROTA+AINI+DILA+%2C+AZ+ZAHRA&rft.subject=000+Ilmu+komputer%2C+informasi+dan+pekerjaan+umum&rft.subject=005+Pemrograman+komputer%2C+program+dan+data&rft.description=PT.+Tunas+Dwipa+Matra+merupakan+dealer+utama+sepeda+motor+HONDA+di+Lampung+yang+bergerak+dalam+pengembangan+jaringan+penjualan%2C+perawatan%2C+perbaikan%2C+dan+layanan+suku+cadang+sepeda+motor+HONDA.+Dalam+hal+perawatan%2C++perbaikan+dan+layanan+suku+cadang+motor+service+advisor+adalah+seorang+yang+membantu+pelanggan+di+suatu+dealer+untuk+memahami+opsi+perawatan+atau+perbaikan+kendaraan%2C+menjawab+pertanyaan+pelanggan+sebelum+dijadwalkan+dengan+teknisi.+Penelitian+ini+bertujuan+untuk+membantu+seorang+service+advisor+untuk+dapat+mengakses+materi-materi+mengenai+pemahaman+perawatan+dan+perbaikan+motor+serta+informasi+program+lainnya+dengan+membuat+sebuah+modul+service+advisor+talk+menggunakan+framework+ERP+odoo+10.+Metode+yang+digunakan+pada+penelitian+ini+adalah+metode+agile+dengan+kerangka+kerja+scrum.+Berdasarkan+penelitian+yang+dilakukan%2C+dihasilkan+sebuah+menu+service+advisor+talk+yang+dapat+digunakan+untuk+karyawan+bengkel+khususnya+seorang+service+advisor.+Pengujian+yang+dilakukan+dalam+penelitian+ini+adalah+Alpha+Test%2C+Beta+Test%2C+dan+Functional+Test.+Berdasarkan+penelitian+dan+pengembangan+yang+telah+dikembangkan+modul+service+advisor+talk+menggunakan+framework+ERP+odoo+10+selama+empat+sprint+dengan+total+durasi+sepuluh+minggu+pengerjaan.+Karyawan+bengkel+khususnya+seorang+service+advisor+dapat+mengakses+materi-materi+dan+informasi+program+lainnya.+Berdasarkan+hasil+pengujian+dapat+disimpulkan+bahwa+modul+service+advisor+talk+dapat+mempermudah+seorang+service+advisor+mendapatkan+materi+dan+informasi+program+terkait+teknis+pekerjaan.%0D%0A%0D%0AKata+Kunci%3A+Service+advisor%2C+ERP%2C+Odoo%2C+Scrum.%0D%0A%0D%0A%0D%0A%0D%0A%0D%0A%0D%0A%E2%80%83%0D%0AABSTRACT%0D%0A%0D%0APT.+Tunas+Dwipa+Matra+is+the+main+dealer+of+HONDA+motorcycles+in+Lampung+which+is+engaged+in+the+development+of+a+network+of+sales%2C+maintenance%2C+repair+and+service+of+spare+parts+for+HONDA+motorcycles.+In+terms+of+maintenance%2C+repair+and+servicing+of+motor+parts+a+service+advisor+is+someone+who+helps+customers+at+a+dealership+to+understand+vehicle+maintenance+or+repair+options%2C+answering+customer+questions+before+being+scheduled+with+a+technician.+This+study+aims+to+help+a+service+advisor+to+be+able+to+access+materials+regarding+understanding+motorcycle+maintenance+and+repair+as+well+as+other+program+information+by+creating+a+service+advisor+talk+module+using+the+odoo+10+ERP+framework.+The+method+used+in+this+study+is+an+agile+method+with+a+scrum+framework.+Based+on+the+research+conducted%2C+a+service+advisor+talk+menu+is+produced+that+can+be+used+for+workshop+employees%2C+especially+a+service+advisor.+The+tests+carried+out+in+this+study+were+Alpha+Test%2C+Beta+Test%2C+and+Functional+Test.+Based+on+the+research+and+development+that+has+been+developed%2C+the+service+advisor+talk+module+uses+the+ERP+odoo+10+framework+for+four+sprints+with+a+total+duration+of+ten+weeks+of+work.+Workshop+employees%2C+especially+a+service+advisor%2C+can+access+other+program+materials+and+information.+Based+on+the+test+results%2C+it+can+be+concluded+that+the+service+advisor+talk+module+can+make+it+easier+for+a+service+advisor+to+obtain+material+and+program+information+related+to+technical+work.+%0D%0A%0D%0AKeyword%3A+Service+advisor%2C+ERP%2C+Odoo%2C+Scrum.&rft.publisher=FAKULTAS+MATEMATIKA+DAN+ILMU+PENGETAHUAN+ALAM+&rft.date=2023-07-26&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F75745%2F1%2FABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F75745%2F2%2FSKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F75745%2F3%2FSKRIPSI%2520TANPA%2520BAB%2520PEMBAHASAN.pdf&rft.identifier=++QURROTA+AINI+DILA+%2C+AZ+ZAHRA++(2023)+PENGEMBANGAN+MODUL+SERVICE+ADVISOR+TALK+MENGGUNAKAN+FRAMEWORK+ERP+ODOO+10+(STUDI+KASUS+PT.+TUNAS+DWIPA+MATRA).++FAKULTAS+MATEMATIKA+DAN+ILMU+PENGETAHUAN+ALAM+%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F75745%2F