TY  - GEN
CY  - UNIVERSITAS LAMPUNG
ID  - eprints76777
UR  - http://digilib.unila.ac.id/76777/
A1  - MAULIDA, SYAFUTRI
Y1  - 2023/08/07/
N2  - Dalam masa pandemi covid-19 pemerintah telah menerapkan kebijakan wfh (word
from home). wfh (word from home) merupakan salah satu kebijakanpemerintah
denganmodel kerja dimana pegawai bekerja di rumah dengan bantuan teknologi
telekomunikasi sebagai sistem kerja yang dipakai, bagi pegawai. Adapun semua
Komponen strategi KUA Kota Bandar Lampung masih dalamperencanaan dan
belum dapat terealisasikan semua komponen strategi tersebut dikarenakan
keterbatasan sumberdaya baik sumberdaya manusia mauoun sumberdaya
lainnya seperti keterbataan sumber dana bantuan dari pemerintah. Hal tersebut
berimbas pada semua program-program yang direncanakan KUA Kota Bandar
Lampung sehingga mnyebabkan belum semua dapat terealisasikan dengan
baik.
Hasil Peneitian ini adalah bahwa kinerja Pegawai Negeri KUA Kota Bandar
Lampung di Era pandemi Covid-19 masih belum menjalankan tugas dan
kewenangannya dengan maksimal sehingga proses pelayanan yang dilakukan
belum berjalan secara optimal dapat dilihat dari ketepatan waktu dan
kemandirian yang dilakukan oeh para aparatur belum berjalan secara maksimal
dikarenakan masih banyak dari sebgaian aparatur yang belum kompeten dalam
menjalankan tugas dan sistem pelayanan online terkadang masih mengalami
kendala seperti jaringan dan halaman website yang disediakan sehingga perlu
ada perbaikan da upaya dari pemerintah dalam menangani permasalahan yang
ada.
Kata Kunci : Evaluasi Kebijakan, Kinerja Pegawai, Kantor Urusan Agama

During the Covid-19 pandemic, the government implemented the WFH (work
from home) policy, which is one of the government policies with a work model
where employees work at home with the help of telecommunications
technology as a work system used for employees. As for all the components of
the KUA strategy for the city of Bandar Lampung, they are still in planning and
all components of the strategy have not been realized due to limited resources,
both human resources and other resources, such as limited sources of aid funds
from the government. This has had an impact on all the programsplanned by
the KUAin Bandar Lampung City so that not all of them have beenimplemented
properly.
The results of this study are that the performance of Civil Service Employees
of the City of Bandar Lampung in the Covid-19 pandemic era has not carried
out their duties and authorities to the fullest so that the service process has not
run optimally as can be seen from the timeliness and independence carried out
by the apparatus. maximum because there are still many of the apparatus who
are not competent in carrying out their duties and the online service system
sometimes still experiences problems such as the network and website pages
provided so that there needs to be improvement and efforts from the
government in dealing with existing problems.
Keywords : Policy Evaluation, Employee Performance, Office of Religious
Affairs
PB  - FAKULTAS ILMU SOSIAL DAN ILMU POLITIK
TI  - EVALUASI KINERJA PEGAWAI NEGERI SIPIL DI ERA PANDEMI
COVID-19
(Studi Kantor Urusan Agama Kota Bandar Lampung)
AV  - restricted
ER  -