<> "The repository administrator has not yet configured an RDF license."^^ . <> . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN"^^ . "One of the key factors for a company's success in maintaining customer satisfaction,\r\nloyalty, and positive reputation is the effective handling of customer complaints.\r\nThis research examines the handling of customer complaints at PT Astra\r\nInternational Tbk-AUTO2000 Raden Intan Branch. The aim of this study is to\r\nunderstand the current processes and challenges in handling customer complaints,\r\nand to formulate strategies for improving the quality of complaint handling to\r\nenhance customer satisfaction and loyalty. This research employs a qualitative\r\ndescriptive approach, utilizing methods such as in-depth interviews, observation,\r\nanalysis of company documents, and documentation. The research sample consists\r\nof customers who have previously filed complaints and staff involved in the\r\ncomplaint handling process. The results indicate that AUTO2000 Raden Intan\r\nBranch has implemented a structured complaint handling system, however, there\r\nare still several aspects that need improvement.\r\n\r\nKeyword : Handling, Customer Complaint, PT Astra International, AUTO2000"^^ . "2024-08-05" . . . . . "FAKULTAS ILMU SOSIAL DAN ILMU POLITIK"^^ . . . . . . . " Alna Sari"^^ . "Ulan"^^ . " Alna Sari Ulan"^^ . . . . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (File PDF)"^^ . . . "1. ABSTRAK - Ulan Alna.pdf"^^ . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (File PDF)"^^ . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (File PDF)"^^ . . . "3. TUGAS AKHIR TANPA PEMBAHASAN - Ulan Alna.pdf"^^ . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (Other)"^^ . . . . . . "indexcodes.txt"^^ . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (Other)"^^ . . . . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (Other)"^^ . . . . . . "indexcodes.txt"^^ . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (Other)"^^ . . . . . . "lightbox.jpg"^^ . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (Other)"^^ . . . . . . "preview.jpg"^^ . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (Other)"^^ . . . . . . "medium.jpg"^^ . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (Other)"^^ . . . . . . "small.jpg"^^ . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (Other)"^^ . . . . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (Other)"^^ . . . . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (Other)"^^ . . . . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (Other)"^^ . . . . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (Other)"^^ . . . . . . "lightbox.jpg"^^ . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (Other)"^^ . . . . . . "preview.jpg"^^ . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (Other)"^^ . . . . . . "medium.jpg"^^ . . . "PENANGANAN CUSTOMER COMPLAINT DI PT ASTRA\r\nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN (Other)"^^ . . . . . . "small.jpg"^^ . . "HTML Summary of #82394 \n\nPENANGANAN CUSTOMER COMPLAINT DI PT ASTRA \nINTERNATIONAL TBK-AUTO2000 CABANG RADEN INTAN\n\n" . "text/html" . . . "300 Ilmu sosial" . . . "350 Administrasi publik dan ilmu militer" . .