?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=EFEKTIVITAS+KINERJA+OMBUDSMAN+REPUBLIK+INDONESIA%0D%0APERWAKILAN+PROVINSI+BANTEN+DALAM+PENYELESAIAN%0D%0AMALADMINISTRASI+DI+BIDANG+AGRARIA%2FPERTANAHAN&rft.creator=ELDO%2C+NOPRIZAL&rft.subject=300+Ilmu+sosial&rft.subject=320+Ilmu+politik+(politik+dan+pemerintahan)&rft.description=Pelayanan+publik+khusunya+dalam+bidang+agraria%2Fpertanahan+kerap+kali+ditemukan%0D%0Amaladministrasi%2C+oleh+sebab+itu+Ombudsman+hadir+sebagai+lembaga+pengawas%0D%0Apenyelenggara+pelayanan+publik.+Di+Provinsi+Banten%2C+laporan+substansi%0D%0Aagraria%2Fpertanahan+merupakan+laporan+yang+paling+banyak+diadukan+ke%0D%0AOmbudsman+Republik+Indonesia+Perwakilan+Provinsi+Banten+dan+setiap+tahunnya%0D%0Alaporan+substansi+agraria%2Fpertanahan+meningkat.+Penelitian+ini+bertujuan+untuk%0D%0Amengidentifikasi+dan+mendeskripsikan+efektivitas+kinerja+dan+faktor-faktor+yang%0D%0Amempengaruhi+efektivitas+Ombudsman+RI+Perwakilan+Provinsi+Banten+dalam%0D%0Apenyelesaian+maladministrasi+di+bidang+agraria%2Fpertanahan.+Jenis+penelitian+ini%0D%0Aadalah+kualitatif+dengan+pendekatan+kualitatif+deskriptif.+Teori+yang+digunakan%0D%0Ayaitu+menurut+Richard+M.Steers+(1980).+Teknik+pengumpulan+data+dilakukan%0D%0Adengan+cara+wawancara%2C+observasi%2C+dan+dokumentasi.+Hasil+penelitian%0D%0Amenunjukan+bahwa+belum+cukup+efektif.+Pada+produktivitas+mengalami+beberapa%0D%0Akendala+seperti+dokumen+pelapor+yang+hilang%2C+terbatasnya+pegawai+dalam%0D%0Amelakukan+pemeriksaan+dan+penyelesaian+laporan+serta+terlapor+yang+tidak%0D%0Aresponsif+dalam+merespon+permintaan+klarifikasi+maupun+data.+Kemampuan%0D%0Aadaptasi+sudah+efektif+karena+asisten+mampu+beradaptasi+dengan+lingkungan%0D%0Ainternal+dan+eksternal+Ombudsman.+Kemudian+pada+kepuasan+kerja+sudah+cukup%0D%0Aefektif+karena+asisten+merasa+puas%2C+reward+yang+diberikan+oleh+pihak+Ombudsman%0D%0Acukup+besar+serta+pola+komunikasi+yang+dibangun+cukup+baik.+Sementara+itu+pada%0D%0Apencarian+sumber+daya+belum+efektif+karena+tidak+adanya+asisten+yang+ahli+dalam%0D%0Abidang+agraria%2Fpertanahan+dan+pelatihan+khusus+serta+jumlah+asisten+yang+kurang.%0D%0AFaktor-faktor+yang+mempengaruhi+efektivitas+yaitu+karakteristik+organisasi%2C%0D%0Akarakteristik+pekerja%2C+serta+kebijakan+dan+praktik+manajemen+sangat%0D%0Amempengaruhi+dan+berpengaruh+baik.+Pada+karakteristik+lingkungan+ditemukan%0D%0Akendala+internal+yaitu+keterbatasan+SDM+dan+anggaran+yang+terbatas%2C+kendala%0D%0Aeksternal+yang+dialami+adalah+terlapor+atau+instansi+terkait+yang+tidak+kooperatif.%0D%0AKata+Kunci%3A+Efektivitas+Kinerja%2C+Ombudsman%2C+Pertanahan%0D%0A%0D%0APublic+services%2C+especially+in+the+agrarian+%2F+land+sector%2C+are+often+found%0D%0Amaladministration%2C+therefore+the+Ombudsman+is+present+as+a+supervisory%0D%0Ainstitution+for+public+service+providers.+In+Banten+Province%2C+the+agrarian%2Fland%0D%0Asubstance+report+is+the+most+reported+report+to+the+Ombudsman+of+the+Republic+of%0D%0AIndonesia+Representative+of+Banten+Province+and+every+year+the+agrarian%2Fland%0D%0Asubstance+report+increases.+This+study+aims+to+identify+and+describe+the%0D%0Aeffectiveness+of+performance+and+factors+that+affect+the+effectiveness+of+the%0D%0AOmbudsman+of+the+Republic+of+Indonesia+Representative+of+Banten+Province+in%0D%0Aresolving+maladministration+in+the+agrarian+%2F+land+sector.+this+type+of+research+is%0D%0Aqualitative+with+a+descriptive+qualitative+approach.+The+theory+used+is+according%0D%0Ato+Richard+M.+Steers+(1980).+Data+collection+techniques+are+carried+out+by+means%0D%0Aof+interviews%2C+observation%2C+and+documentation.+The+results+showed+that+it+was+not%0D%0Aeffective+enough.+In+productivity%2C+there+are+several+obstacles+such+as+lost%0D%0Areporting+documents%2C+limited+employees+in+conducting+examinations+and%0D%0Acompleting+reports+and+reported+parties+who+are+not+responsive+in+responding+to%0D%0Arequests+for+clarification+or+data.+Adaptability+is+effective+because+assistants+are%0D%0Aable+to+adapt+to+the+internal+and+external+environment+of+the+Ombudsman.+Then%0D%0Aon+job+satisfaction+is+quite+effective+because+the+assistant+is+satisfied%2C+the+reward%0D%0Agiven+by+the+Ombudsman+is+quite+large+and+the+communication+pattern+built+is%0D%0Aquite+good.+Meanwhile%2C+the+search+for+resources+has+not+been+effective+because%0D%0Athere+are+no+assistants+who+are+experts+in+the+field+of+agrarian+%2F+land+and+special%0D%0Atraining+and+the+number+of+assistants+is+less.+Factors+that+influence+effectiveness%2C%0D%0Anamely+organizational+characteristics%2C+worker+characteristics%2C+and+management%0D%0Apolicies+and+practices%2C+are+very+influential+and+have+a+good+effect.+In+the%0D%0Acharacteristics+of+the+environment%2C+internal+constraints+are+found%2C+namely+limited%0D%0Ahuman+resources+and+limited+budgets%2C+external+constraints+experienced+are%0D%0Areported+or+related+agencies+that+are+not+cooperative.%0D%0AKeywords%3A+Effectiveness+of+the+Performance%2C+Ombudsman%2C+Land+Field&rft.publisher=FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK&rft.date=2024-07-19&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F85560%2F1%2FAbstrak%2520-%2520Eldo%2520Noprizal.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F85560%2F2%2FFull%2520Skripsi%2520-%2520Eldo%2520Noprizal.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F85560%2F3%2FSkripsi%2520Tanpa%2520BAB%2520Pembahasan%2520-%2520Eldo%2520Noprizal.pdf&rft.identifier=++ELDO%2C+NOPRIZAL++(2024)+EFEKTIVITAS+KINERJA+OMBUDSMAN+REPUBLIK+INDONESIA+PERWAKILAN+PROVINSI+BANTEN+DALAM+PENYELESAIAN+MALADMINISTRASI+DI+BIDANG+AGRARIA%2FPERTANAHAN.++FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F85560%2F