?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=ANALISIS+PERSEPSI+PESERTA+TASPEN+TERHADAP+APLIKASI%0D%0ATASPEN+ONE-HOUR+ONLINE+SERVICE+(TOOS)+DI+PT+TASPEN%0D%0A(PERSERO)+KANTOR+CABANG+BANDAR+LAMPUNG%0D%0A&rft.creator=Meiharani+%2C+Sriwijbant&rft.subject=320+Ilmu+politik+(politik+dan+pemerintahan)&rft.description=Penggunaan+teknologi+dalam+pelayanan+publik+merupakan+langkah+krusial+untuk%0D%0Ameningkatkan+efisiensi%2C+aksesibilitas%2C+dan+kualitas+layanan+yang+diberikan+kepada%0D%0Amasyarakat.+Pemerintah+menghadapi+kendala+dalam+menerapkan+e-government%0D%0Aterutama+terkait+penerimaan+teknologi+baru+oleh+pengguna.+Penelitian+ini+bertujuan%0D%0Auntuk+memperoleh+tingkat+persepsi+penerimaan+pengguna+dalam+penggunaan+Taspen%0D%0AOne-hour+Online+Service+(TOOS)+di+PT+Taspen+(Persero)+Kantor+Cabang+Bandar%0D%0ALampung.+Penelitian+ini+menggunakan+metode+kuantitatif+dengan+teknik+analisis+data%0D%0Adeskriptif.+Responden+yang+ditentukan+merupakan+peserta+aktif+dan+pensiun+PT%0D%0ATaspen+(Persero)+Kantor+Cabang+Bandar+Lampung+yang+tidak+menggunakan+TOOS%0D%0Adengan+jumlah+sampel+100+orang.+Penelitian+ini+menggunakan+teori+penerimaan%0D%0Ateknologi+yang+dikembangkan+oleh+Davis+(1989)+yaitu+Technology+Acceptance%0D%0AModel+(TAM)+yang+menyatakan+adopsi+teknologi+dipengaruhi+2+indikator+yaitu%0D%0Apersepsi+kegunaan+dan+persepsi+kemudahan+pengguna.+Hasil+penelitian+menunjukkan%0D%0Abahwa+tingkat+persepsi+penerimaan+pengguna+terhadap+TOOS+adalah+cukup+diterima%0D%0Adengan+persentase+sebesar+53%25.+Indikator+persepsi+kegunaan+TOOS+memperoleh%0D%0Anilai+70%25%2C+yang+dikategorikan+tinggi%2C+menunjukkan+bahwa+TOOS+mempercepat+dan%0D%0Abermanfaat+dalam+pelayanan+klaim+pensiun.+Selanjutnya%2C+indikator+persepsi%0D%0Akemudahan+penggunaan+TOOS+hanya+memperoleh+nilai+40%25%2C+yang+dikategorikan%0D%0Arendah%2C+menunjukkan+bahwa+pengguna+merasa+TOOS+masih+sulit+digunakan.%0D%0ASehingga+penerimaan+TOOS+belum+sepenuhnya+diterima+oleh+peserta%2C+yang%0D%0Adisebabkan+oleh+kebutuhan+adaptasi+dalam+penggunaan+TOOS%2C+dilihat+dari+persepsi%0D%0Akegunaan+dan+kemudahan+penggunaannya.%0D%0AKata+Kunci+%3A+Persepsi+Kegunaan%2C+Persepsi+Kemudahan+Pengguna%2C+E-government%2C%0D%0A%0D%0ATechnology+Acceptance+Model+(TAM)%0D%0A%0D%0AABSTRACT%0D%0A%0D%0AANALYSIS+OF+TASPEN+PARTICIPANTS%E2%80%99+PERCEPTIONS+ON+THE+TASPEN%0D%0AONE-HOUR+ONLINE+SERVICE+(TOOS)+APPLICATION+AT+PT+TASPEN%0D%0A(PERSERO)+BANDAR+LAMPUNG+BRANCH+OFFICE%0D%0A%0D%0ABy%0D%0AMeiharani+Sriwijbant%0D%0A%0D%0AThe+use+of+technology+in+public+services+is+a+crucial+step+to+increase+efficiency%2C%0D%0Aaccessibility+and+quality+of+services+provided+to+the+public.+The+government+faces%0D%0Aobstacles+in+implementing+it+e-government+especially+regarding+the+acceptance+of%0D%0Anew+technology+by+users.+This+research+aims+to+obtain+the+level+of+perception+of+user%0D%0Aacceptance+in+using+Taspen+One-hour+Online+Service+(TOOS)+at+PT+Taspen%0D%0A(Persero)+Bandar+Lampung+Branch+Office.+This+research+uses+quantitative+methods%0D%0Awith+descriptive+data+analysis+techniques.+The+respondents+determined+were+active%0D%0Aand+retired+participants+of+PT+Taspen+(Persero)+Bandar+Lampung+Branch+Office+who%0D%0Adid+not+use+TOOS+with+a+sample+size+of+100+people.+This+research+uses+the+technology%0D%0Aacceptance+theory+developed+by+Davis+(1989)%2C+namely+Technology+Acceptance%0D%0AModel+(TAM)+which+states+that+technology+adoption+is+influenced+by+2+indicators%2C%0D%0Anamely+perceived+usefulness+and+perceived+ease+of+use.+The+research+results+show%0D%0Athat+the+level+of+user+acceptance+of+TOOS+is+quite+acceptable+with+a+percentage+of%0D%0A53%25.+The+TOOS+perceived+usefulness+indicator+obtained+a+score+of+70%25%2C+which+is%0D%0Acategorized+as+high%2C+indicating+that+TOOS+speeds+up+and+is+useful+in+serving+pension%0D%0Aclaims.+Furthermore%2C+the+TOOS+perceived+ease+of+use+indicator+only+obtained+a+score%0D%0Aof+40%25%2C+which+is+categorized+as+low%2C+indicating+that+users+find+TOOS+still+difficult+to%0D%0Ause.+So+the+acceptance+of+TOOS+has+not+been+fully+accepted+by+participants%2C+which%0D%0Ais+due+to+the+need+for+adaptation+in+using+TOOS%2C+seen+from+the+perception+of+its%0D%0Ausefulness+and+ease+of+use.%0D%0A%0D%0AKeywords+%3A+Perception+of+Usability%2C+Perception+of+User+Convenience%2C+E-government%2C%0D%0A%0D%0ATechnology+Acceptance+Model+(TAM)&rft.publisher=FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK&rft.date=2024-06-20&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F85612%2F1%2FABSTRAK%2520-%2520MEIHARANI%2520SRIWIJBANT.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F85612%2F2%2FSKRIPSI%2520FULL%2520-%2520MEIHARANI%2520SRIWIJBANT.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F85612%2F3%2FSKRIPSI%2520TANPA%2520PEMBAHASAN%2520-%2520MEIHARANI%2520SRIWIJBANT.pdf&rft.identifier=++Meiharani+%2C+Sriwijbant++(2024)+ANALISIS+PERSEPSI+PESERTA+TASPEN+TERHADAP+APLIKASI+TASPEN+ONE-HOUR+ONLINE+SERVICE+(TOOS)+DI+PT+TASPEN+(PERSERO)+KANTOR+CABANG+BANDAR+LAMPUNG.++FAKULTAS+ILMU+SOSIAL+DAN+ILMU+POLITIK%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F85612%2F