?url_ver=Z39.88-2004&rft_id=+2116021020+&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=KUALITAS+PELAYANAN+PENANGGULANGAN+BENCANA+PADA+%0D%0ABADAN+PENANGGULANGAN+BENCANA+DAERAH%0D%0AKOTA+BANDAR+LAMPUNG+&rft.creator=ELIA%2C+ROSA+&rft.subject=300+Ilmu+sosial&rft.subject=302+Interaksi+sosial&rft.subject=305+Kelompok-kelompok+sosial%3A&rft.description=Bencana+alam+merupakan+peristiwa+atau+serangkaian+peristiwa+yang+mengancam+%0D%0Aatau+mempengaruhi+kehidupan+dan+penghidupan+manusia+yang+disebabkan+oleh%0D%0Afenomena+alam.+Sepanjang+tahun+2023%2C+berbagai+jenis+bencana+telah+melanda%0D%0AKota+Bandar+Lampung+yaitu+13+peristiwa+bencana+banjir%2C+7+tanah+longsor%2C+1+angin%0D%0Aputing+beliung%2C+dan+115+pohon+tumbang.+Maka+dari+itu+pentingnya%0D%0Apenyelenggaraan+penanggulangan+bencana+yang+dilakukan+BPBD+Kota+Bandar%0D%0ALampung+untuk+menilai+kualitas+pelayanan+penanggulangan+bencana.+Tujuan+dari%0D%0Apenelitian+ini+adalah+menganalisis+kualitas+pelayanan+penanggulangan+bencana%0D%0Apada+badan+penanggulangan+bencana+daerah+kota+Bandar+lampung+berdasarkan+pp%0D%0Anomor+21+tahun+2008.+Metode+yang+digunakan+pada+penelitian+ini+adalah+tipe%0D%0Adeskriptif+dengan+pendekatan+kualitatif+yaitu+melalui+wawancara%2C+dokumentasi%0D%0Adan+observasi.+Hasil+dari+penelitian+ini+menunjukkan+bahwa+Badan%0D%0APenanggulangan+Bencana+Daerah+(BPBD)+yang+menjadi+organisasi+dalam%0D%0Apenanganan+bencana%2C+memiliki+kewenangan+yang+diperkuat++melalui+PP+Nomor+21%0D%0Atahun+2008+sehingga+BPBD+dalam+mengambil+tindakan+cepat+pada+saat%0D%0Apenanggulangan+bencana+tanpa+harus+menunggu+persetujuan+pemerintah+daerah.+%0D%0APenelitian+ini+menunjukkan+hasil+bahwa+BPBD+sejauh+ini+berdasarkan+tahapan+pra%0D%0Abencana+masih+terdapat+beberapa+kekurangan+dalam+melaksanakan+kewajibannya%0D%0Aterutama+terkait+prasarana+dan+petugas+kurang+aktif+dalam+sosialisasi+masyarakat%0D%0Asehingga+perlu+ditingkatkan+dan+diperbaiki.+Pada+tahap+saat+bencana%2C+petugas%0D%0ABPBD+sudah+cukup+baik+dalam+merespon+laporan+masyarakat+dan+berperan+aktif%0D%0Auntuk+bekerjasama+dan+berkoordinasi+dengan+instansi+terkait.+Kemudian+pada%0D%0Atahap+pasca+bencana+petugas+BPBD+kurang+maksimal+dalam+dalam+membantu%0D%0Aproses+pemulihan+pasca+bencana+karena+kurangnya+aktif+dalam+peran+pasca%0D%0Abencana.+%0D%0A%0D%0AKata+kunci%3A++Kualitas%2C+Bencana%2C+Manajemen+Bencana%2C+Pemerintah+Daerah%2C+%0D%0ABadan+Penanggulangan+Bencana+Daerah%0D%0ANatural+disasters+are+events+or+a+series+of+events+that+threaten+or+influence+human+%0D%0Alife+and+livelihood+caused+by+natural+phenomena.+Throughout+2023%2C+various+types%0D%0Aof+disasters+have+hit+Bandar+Lampung+City%2C+namely+13+floods%2C+7+landslides%2C+1%0D%0Atornado%2C+and+75+fallen+trees.+Therefore+the+importance+of+organizing+disaster%0D%0Amanagement+carried+out+by+the+Bandar+Lampung+City+BPBD+to+assess+the+quality%0D%0Aof+disaster+management+services.+The+purpose+of+this+study+is+to+analyze+the%0D%0Aquality+of+disaster+management+services+at+the+Bandar+Lampung+City+Disaster%0D%0AManagement+Agency+based+on+PP+No.+21+of+2008.+The+method+used+in+this+study%0D%0Ais+a+descriptive+type+with+a+qualitative+approach%2C+namely+through+interviews%2C%0D%0Adocumentation+and+observations.+The+results+of+this+study+show+that+the+Regional%0D%0ADisaster+Management+Agency+(BPBD)+which+is+an+organization+in+disaster%0D%0Amanagement%2C+has+the+authority+strengthened+through+PP+No.+21+of+2008+so+that%0D%0ABPBD+in+taking+quick+action+during+disaster+management+without+having+to+wait%0D%0Afor+the+approval+of+the+local+government.+This+study+shows+the+results+that+BPBD%0D%0Aso+far+based+on+the+pre+-disaster+stages+there+are+still+some+shortcomings+in%0D%0Acarrying+out+their+obligations%2C+especially+related+to+infrastructure+and+officers+are%0D%0Aless+active+in+community+socialization+so+it+needs+to+be+improved+and+improved.+At%0D%0Athe+stage+of+the+disaster%2C+BPBD+officers+are+good+enough+in+responding+to%0D%0Acommunity+reports+and+playing+an+active+role+to+work+together+and+coordinate%0D%0Awith+related+agencies.+Then+at+the+post+-disaster+stage+BPBD+officers+are+less+than%0D%0Aoptimal+in+helping+the+post+-disaster+recovery+process+due+to+lack+of+active+in+post%0D%0A-disaster+roles.+%0D%0A%0D%0AKeywords%3A+Quality%2C+Disaster%2C+Disaster+Management%2C+Regional+Government%2C++%0D%0ARegional+Disaster+Management+Agency+%0D%0A+%0D%0A+%0D%0A&rft.publisher=ILMU+SOSIAL+DAN+ILMU+POLITIK&rft.date=2025-06-04&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F88557%2F1%2FABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F88557%2F2%2FSKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F88557%2F3%2FSKRIPSI%2520FULL%2520TANPA%2520BAB%2520PEMBAHASAN.pdf&rft.identifier=++ELIA%2C+ROSA+++(2025)+KUALITAS+PELAYANAN+PENANGGULANGAN+BENCANA+PADA+BADAN+PENANGGULANGAN+BENCANA+DAERAH+KOTA+BANDAR+LAMPUNG.++ILMU+SOSIAL+DAN+ILMU+POLITIK%2C+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F88557%2F