?url_ver=Z39.88-2004&rft_id=1852011032&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=PERLINDUNGAN+HUKUM+TERHADAP+KONSUMEN+YANG+MENGALAMI+PERETASAN+AKUN+PENGGUNA+SHOPEEPAYLATER+&rft.creator=Asqo+Lika+%2C++Nugraha++&rft.subject=340+Ilmu+hukum&rft.description=Kemajuan+ilmu+pengetahuan+dan+teknologi+(IPTEK)+memiliki+dampak+signifikan+terhadap+interaksi+masyarakat+dalam+berbagai+aspek%2C+termasuk+bisnis%2C+ekonomi%2C+sosial%2C+dan+budaya.+Teknologi+internet%2C+khususnya+platform+e-commerce+seperti+Shopee%2C+berfungsi+sebagai+alat+promosi+yang+efektif.+Namun%2C+pengguna+fitur+SPayLater+sering+kali+merasa+dirugikan%2C+terutama+terkait+dengan+kasus+pembobolan+saldo+e-commerce+dan+e-wallet+yang+semakin+marak.+Modus+operandi+penipuan+ini+termasuk+penyadapan+akun+sebelum+pencurian+terjadi.%0D%0A%0D%0APenelitian+ini+bertujuan+untuk+aspek+hukum+perlindungan+konsumen+dalam+transaksi+online+melalui+SPayLater+dan+langkah+hukum+yang+dapat+diambil+oleh+konsumen+yang+mengalami+kerugian.+Metode+yang+digunakan+adalah+pendekatan+yuridis+normatif+dengan+pengumpulan+data+melalui+studi+kepustakaan+dan+analisis+kualitatif.%0D%0A%0D%0AHasil+penelitian+menunjukkan+yaitu+terdapat+payung+hukum+yang+mengatur+perlindungan+konsumen%2C+Undang-Undang+Nomor+8+Tahun+1999+tentang+Perlindungan+Konsumen%2C+Undang-Undang+Nomor+11+Tahun+2008+tentang+Informasi+dan+Transaksi+Elektronik%2C+serta+Undang-Undang+Nomor+27+Tahun+2022+tentang+Perlindungan+Data+Pribadi.+Meskipun+demikian%2C+implementasi+perlindungan+hukum+ini+masih+kurang+efektif.+Shopee+sebagai+pelaku+usaha+sering+mengabaikan+kewajibannya%2C+meskipun+telah+menyediakan+pusat+bantuan+yang+dapat+diakses+oleh+pengguna.+Disebabkan+oleh+kurangnya+pengetahuan+konsumen+mengenai+hak-hak+hukum+yang+seharusnya+mereka+dapatkan+serta+pengabaian+kewajiban+oleh+pelaku+usaha.+Perlindungan+hukum+bagi+pengguna+SPayLater+belum+sepenuhnya+efektif.+Pengguna+sering+kali+tidak+memahami+hak-hak+hukum+yang+harus+mereka+terima.+Upaya+perlindungan+hukum+dapat+dilakukan+melalui+jalur+litigasi+di+Pengadilan+Umum+atau+Pengadilan+Niaga%2C+serta+jalur+non-litigasi+melalui+lembaga+seperti+Yayasan+Lembaga+Konsumen+Indonesia+(YLKI)+dan+Lembaga+Alternatif+Penyelesaian+Sengketa+Sektor+Jasa+Keuangan+(LAPS+SJK).+Jika+tidak+ada+tanggapan+dari+pihak+Shopee%2C+konsumen+dapat+meminta+bantuan+dari+Badan+Penyelesaian+Sengketa+Konsumen+(BPSK).%0D%0A%0D%0AKata+Kunci+%3A%09Perlindungan+Hukum%3B%2C+Konsumen%3B+Peretas+Akun%3B+Shoopeepaylater%0D%0A%0D%0AThe+advancement+of+science+and+technology+(science+and+technology)+has+a+significant+impact+on+the+interaction+of+society+in+various+aspects%2C+including+business%2C+economy%2C+social%2C+and+culture.+Internet+technology%2C+particularly+e-commerce+platforms+such+as+Shopee%2C+serves+as+an+effective+promotional+tool.+However%2C+users+of+the+SPayLater+feature+often+feel+aggrieved%2C+especially+in+relation+to+the+increasingly+prevalent+cases+of+e-commerce+and+e-wallet+balance+breaches.+The+modus+operandi+of+these+scams+includes+account+tapping+before+the+theft+occurs.%0D%0A%0D%0AThis+research+aims+at+the+legal+aspects+of+consumer+protection+in+online+transactions+through+SPayLater+and+legal+steps+that+can+be+taken+by+consumers+who+experience+losses.+The+method+used+is+a+normative+juridical+approach+with+data+collection+through+literature+study+and+qualitative+analysis.%0D%0A%0D%0AThe+results+show+that+there+is+a+legal+umbrella+that+regulates+consumer+protection%2C+Law+Number+8+of+1999+concerning+Consumer+Protection%2C+Law+Number+11+of+2008+concerning+Electronic+Information+and+Transactions%2C+and+Law+Number+27+of+2022+concerning+Personal+Data+Protection.+However%2C+the+implementation+of+this+legal+protection+is+still+ineffective.+Shopee+as+a+business+actor+often+ignores+its+obligations%2C+despite+having+provided+a+help+center+that+can+be+accessed+by+users.+This+is+due+to+the+lack+of+consumer+knowledge+regarding+the+legal+rights+they+should+get+as+well+as+the+neglect+of+obligations+by+business+actors.+Legal+protection+for+SPayLater+users+has+not+been+fully+effective.+Users+often+do+not+understand+the+legal+rights+they+should+receive.+Legal+protection+efforts+can+be+carried+out+through+litigation+in+the+General+Court+or+Commercial+Court%2C+as+well+as+non-litigation+through+institutions+such+as+the+Indonesian+Consumers+Foundation+(YLKI)+and+the+Financial+Services+Sector+Alternative+Dispute+Resolution+Institution+(LAPS+SJK).+If+there+is+no+response+from+Shopee%2C+consumers+can+seek+assistance+from+the+Consumer+Dispute+Resolution+Agency+(BPSK).%0D%0A%0D%0AKeyword+%3A%09Legal+Protection%3B%2C+Consumer%3B+Account+Hackers%3B+Shoopeepaylater%0D%0A&rft.publisher=FAKULTAS+HUKUM&rft.date=2025-06-11&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F89367%2F1%2F1.%2520ABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F89367%2F2%2F2.%2520SKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F89367%2F3%2F3.%2520SKRIPSI%2520TANPA%2520PEMBAHASAN.pdf&rft.identifier=++Asqo+Lika+%2C+Nugraha+++(2025)+PERLINDUNGAN+HUKUM+TERHADAP+KONSUMEN+YANG+MENGALAMI+PERETASAN+AKUN+PENGGUNA+SHOPEEPAYLATER.++FAKULTAS+HUKUM%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F89367%2F