?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=PENGEMBANGAN+VIRTUAL+ASSISTANT+MENGGUNAKAN+OPENAI%0D%0AASSISTANT+UNTUK+LAYANAN+IMIGRASI&rft.creator=SHALAHUDDIN%2C+ABDUL+AZIZ&rft.subject=000+Ilmu+komputer%2C+informasi+dan+pekerjaan+umum&rft.subject=500+ilmu+pengetahuan+alam+dan+matematika&rft.subject=600+Teknologi+(ilmu+terapan)&rft.description=%0D%0APerkembangan+teknologi+di+sektor+Artificial+Intelligence+(AI)+dan+Machine%0D%0ALearning+(ML)+menghasilkan+teknologi+seperti+Large+Language+Model+(LLM).%0D%0ALLM+merupakan+sebuah+teknologi+yang+memungkinan+manusia+untuk+berbicara%0D%0Adengan+komputer+secara+natural.+Teknologi+ini+memiliki+potensi+untuk%0D%0Amenggantikan+customer+service+pada+banyak+sektor+dengan+menggunakan+Virtual%0D%0AAssistant+berbasis+LLM.+Penelitian+ini+bertujuan+untuk+melakukan+pengembagan%0D%0Avirtual+assistant+yang+dapat+menggantikan+customer+service+dan+bagian+Frequently%0D%0AAsked+Question+Direktorat+Jenderal+Imigrasi.+Penelitian+ini+dilaksanakan+di+Jurusan%0D%0AIlmu+Komputer%2C+Universitas+Lampung%2C+pada+bulan+September+2024+%E2%80%93+Mei+2025.%0D%0ATeknologi+yang+digunakan+adalah+OpenAI+Assistant+beserta+LLM+GPT+4o%2C+OpenAI%0D%0AWhisper%2C+Next.js+14%2C+MongoDB%2C+dan+Typescript.+Knowledge+base+virtual+assistant%0D%0Amenggunakan+Undang+%E2%80%93+Undang+No.+6+Tahun+2011+sebagai+dasar+pengetahuan%0D%0Avirtual+assistant+agar+jawaban+yang+diberikan+sesuai+dengan+peraturan+dan+Undang%0D%0A%E2%80%93+Undang+yang+berlaku+di+Indonesia.+Metodologi+yang+diterapkan+dalam+penelitian%0D%0Aini+adalah+Extreme+Programming+(XP)%2C+melalui+tahapan+perencanaan%2C+desain%2C%0D%0Apengkodean%2C+pengujian%2C+dan+pendengaran+(listening).+%0D%0A%0D%0AKata+kunci%3A+Virtual+Assistant%2C+OpenAI+Assistant%2C+Customer+Service%2C+Direktorat%0D%0AJenderal+Imigrasi%2C+Extreme+Programming.++%0D%0A%0D%0AThe+development+of+technology+in+the+fields+of+Artificial+Intelligence+(AI)+and%0D%0AMachine+Learning+(ML)+has+resulted+in+technologies+such+as+Large+Language%0D%0AModels+(LLM).+LLM+is+a+technology+that+enables+humans+to+communicate+with%0D%0Acomputers+in+a+natural+manner.+This+technology+has+the+potential+to+replace%0D%0Acustomer+service+in+many+sectors+by+utilizing+Virtual+Assistants+based+on+LLM.%0D%0AThis+research+aims+to+develop+a+virtual+assistant+that+can+replace+customer+service%0D%0Aand+address+the+Frequently+Asked+Questions+of+the+Directorate+General+of%0D%0AImmigration.+The+study+will+be+conducted+at+the+Department+of+Computer+Science%2C%0D%0AUniversity+of+Lampung%2C+from+September+2024+to+May+2025.+The+technologies+used%0D%0Ainclude+OpenAI+Assistant+along+with+LLM+GPT-4o%2C+OpenAI+Whisper%2C+Next.js+14%2C%0D%0AMongoDB%2C+and+Typescript.+The+knowledge+base+for+the+virtual+assistant+will+utilize%0D%0AConstitution+No.+6+of+2011+as+the+foundational+knowledge+to+ensure+that+the+answers%0D%0Aprovided+are+in+accordance+with+applicable+regulations+and+laws+in+Indonesia.+The%0D%0Amethodology+applied+in+this+research+is+Extreme+Programming+(XP)%2C+which%0D%0Ainvolves+phases+of+planning%2C+design%2C+coding%2C+testing%2C+and+listening.%0D%0A%0D%0AKeywords%3A+Virtual+Assistant%2C+OpenAI+Assistant%2C+Customer+Service%2C+Directorate%0D%0AGeneral+of+Immigration%2C+Extreme+Programming.+&rft.publisher=FAKULTAS+MATEMATIKA+DAN+ILMU+PENGETAHUAN+ALAM+&rft.date=2025-06-03&rft.type=Skripsi&rft.type=NonPeerReviewed&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F89386%2F1%2FABSTRAK.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F89386%2F2%2FSKRIPSI%2520FULL.pdf&rft.format=text&rft.identifier=http%3A%2F%2Fdigilib.unila.ac.id%2F89386%2F3%2FSKRIPSI%2520FULL%2520TANPA%2520PEMBAHASAN.pdf&rft.identifier=++SHALAHUDDIN%2C+ABDUL+AZIZ++(2025)+PENGEMBANGAN+VIRTUAL+ASSISTANT+MENGGUNAKAN+OPENAI+ASSISTANT+UNTUK+LAYANAN+IMIGRASI.++FAKULTAS+MATEMATIKA+DAN+ILMU+PENGETAHUAN+ALAM+%2C+UNIVERSITAS+LAMPUNG.+++++&rft.relation=http%3A%2F%2Fdigilib.unila.ac.id%2F89386%2F