TY - GEN ID - eprints9437 UR - http://digilib.unila.ac.id/9437/ A1 - 0803091015 , Erwin Malau TI - THE FACTORS INFLUENCE QUALITY SERVICE TO RESPESCT SATISFIED CONSUMERS SPEEDY TO COMPANY PT. TELKOM LAMPUNG Y1 - 2012/02/03/ AV - public ER -