Digital Library: No conditions. Results ordered -Date Deposited. 2024-03-29T10:44:04ZEPrintshttp://digilib.unila.ac.id/images/sitelogo.pnghttp://digilib.unila.ac.id/2016-04-25T08:05:02Z2016-08-08T06:45:52Zhttp://digilib.unila.ac.id/id/eprint/21885This item is in the repository with the URL: http://digilib.unila.ac.id/id/eprint/218852016-04-25T08:05:02ZKINERJA PERUSAHAAN PT MOMENTA AGRIKULTURA (AMAZING
FARM) KEBUN CISARONI, LEMBANG, JAWA BARAT DENGAN
PENDEKATAN BALANCED SCORECARDSuatu perusahaan didirikan bertujuan untuk menjadi pemimpin bisnis di
bidangnya, begitupun PT Momenta Agrikultura. Pencapaian berapa level
perusahaan yang telah tercapai perlu diukur menggunakan alat ukur yang lengkap
seperti Balanced scorecard. Pengukuran kinerja yang tidak hanya pada aspek
finansial saja tetapi juga aspek non finansial. Berdasarkan hal tersebut, maka
tujuan dari penelitian ini adalah untuk mengetahui kinerja perusahaan yang
meliputi keuangan, pelanggan, proses bisnis internal dan kepuasan kerja
karyawan.
Penelitian ini dilakukan di Kebun Cisaroni, PT Momenta Agrikultura (Amazing
Farm), Lembang, Jawa Barat. Metode analisis dengan pendekatan kartu skor
berimbang. Jenis penelitian ini adalah studi kasus. Pengumpulan data dilakukan
pada Bulan Agustus 2015. Data penelitian dianalisis dengan analisis deskriptif
kuantitatif. Jumlah responden kepuasan karyawan sebanyak 25 responden
diperoleh secara sengaja yaitu manajer, supervisor, dan penanggungjawab rumah
kaca.
Hasil penelitian menunjukkan bahwa kinerja keuangan di Kebun Cisaroni PT
Momenta Agrikultura termasuk kategori buruk dengan skor yang diperoleh satu
(1) dari skor maksimal enam (6). Kinerja pelanggan termasuk kategori baik
dengan skor yang diperoleh lima (5) dari skor maksimal enam (6). Kinerja proses
bisnis internal termasuk kategori cukup baik dengan skor yang diperoleh empat
(4) dari skor maksimal enam (6). Kinerja kepuasan kerja karyawan termasuk
kategori cukup baik dengan skor yang diperoleh dua (2) dari skor maksimal empat
(4). Kinerja kebun secara keseluruhan menunjukkan kinerja cukup baik.
Kata kunci: balanced scorecard, kinerja, perusahaan hidroponik
ABSTRACT
A company founded to become a business leader in their field, as well as PT
Momenta Agrikultura. The achievement of the company level has been achieved,
needs to be measured using a complete measuring instrument such as balanced
scorecard. Measurement performance is not only the financial aspects but also
non-financial aspects. Based on this, the purposes of this research were to know
financial performance, costumers performance, internal business process
performance, and employee satisfaction. This research was conducted at Cisaroni
Garden, PT Momenta Agrikultukultura (Amazing Farm), Lembang, West Java.
Analysis method by Balanced Scorecard approach. This research is a case study.
The data was taken on August 2015. The data was analyzed using quantitative
descriptive analysis. The number of respondents employee satisfaction by 25
respondents obtained purposivelly that were managers, supervisors, and others
responsible for the greenhouse. The results showed that financial performance of
the Cisaroni Garden PT Momenta Agrikultura was on bad category with the score
obtained one ( 1 ) of the six ( 6 ) as a maximum score. The Costumers
performance was on good category with the score obtained five (5) of the six ( 6 )
as a maximum score. Internal Business Process performance category was on
quite well with the score obtained four (4) of the six ( 6 ) as a maximum score.
The Employee satisfaction performance category was on quite well with the score
obtained two (2) of the four ( 4 ) as a maximum score. The overall showed that
garden performance quite well.
Keywords: balanced scorecard, company performance, hydroponics company 1114131043 FADLOLI AKHMADfadloli.akhmad22@gmail.com