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DEVI , RAMADHIA FITRI (2023) ANALISIS SENTIMEN TERHADAP KINERJA PELAYANAN DI PT BANK RAKYAT INDONESIA (PERSERO) TBK. MENGGUNAKAN METODE SUPPORT VECTOR MACHINE, NAIVE BAYES, DAN K-NEAREST NEIGHBORS. FAKULTAS MATEMATIKA DAN ILMU PENGETAHUAN ALAM, UNIVERSITAS LAMPUNG.
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