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0746051045, PUTRI ARFIANI (2012) CONSUMER PERCEPTIONS OF THE QUALITY OF SERVICES AT THE GRAHA HUSADA HOSPITAL IN BANDAR LAMPUNG. Digital library.
0746051045, PUTRI ARFIANI (2012) PERSEPSI KONSUMEN TENTANG KUALITAS LAYANAN JASA RUMAH SAKIT GRAHA HUSADA BANDAR LAMPUNG. Other thesis, Universitas Lampung.