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IDEALSON ROHDEARMA SARAGIH, 1011011081 (2017) PENGARUH DIMENSI CUSTOMER RELATIONSHIP MARKETING (CRM) TERHADAP LOYALITAS NASABAH PADA PT BANK RAKYAT INDONESIA KANTOR CABANG TANJUNG KARANG BANDARLAMPUNG. FAKULTAS EKONOMI DAN BISNIS, UNIVERSITAS LAMPUNG.