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NN, Elisa Br Ginting (2012) THE INFLUENCE OF CAUSE RELATED MARKETING PROGRAM (CRM) USER LOYALTY TO PRODUCT AQUA MINERAL WATER. Digital Library.
NN, Elisa Br Ginting (2010) PENGARUH PROGRAM CAUSE RELATED MARKETING (CRM) TERHADAP LOYALITAS PENGGUNA PRODUK AIR MINERAL AQUA. Digital Library.