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NADYA MERDEKA WATI, 1715061010 (2021) PENILAIAN IMPLEMENTASI TATA KELOLA TEKNOLOGI INFORMASI BERDASARKAN FRAMEWORK COBIT 5 FOKUS SUBDOMAIN DSS 02 (DELIVER, SERVICE, AND SUPPORT) (Studi Kasus PT. Bank XXX Cabang X). FAKULTAS TEKNIK, UNIVERSITAS LAMPUNG.