HUBUNGAN AKUNTABILITAS ORGANISASI TERHADAP TINGKAT KEPUASAN PELAYANAN MAHASISWA STISIPOL DHARMA WACANA METRO LAMPUNG

Suyitno, 1326061035 (2015) HUBUNGAN AKUNTABILITAS ORGANISASI TERHADAP TINGKAT KEPUASAN PELAYANAN MAHASISWA STISIPOL DHARMA WACANA METRO LAMPUNG. Masters thesis, Universitas Lampung.

[img]
Preview
Text
COVER DALAM.pdf

Download (9Kb) | Preview
[img]
Preview
Text
ABSTRACT.pdf

Download (6Kb) | Preview
[img]
Preview
Text
ABSTRAK.pdf

Download (50Kb) | Preview
[img]
Preview
Text
HALAMAN PERSETUJUAN.pdf

Download (99Kb) | Preview
[img]
Preview
Text
HALAMAN PENGESAHAN.pdf

Download (110Kb) | Preview
[img]
Preview
Text
PERNYATAAN.pdf

Download (117Kb) | Preview
[img]
Preview
Text
PERSEMBAHAN.pdf

Download (74Kb) | Preview
[img]
Preview
Text
RIWAYAT HIDUP.pdf

Download (52Kb) | Preview
[img]
Preview
Text
MOTO.pdf

Download (46Kb) | Preview
[img]
Preview
Text
SANWACANA.pdf

Download (52Kb) | Preview
[img]
Preview
Text
DAFTAR ISI.pdf

Download (54Kb) | Preview
[img]
Preview
Text
DAFTAR TABEL.pdf

Download (40Kb) | Preview
[img]
Preview
Text
DAFTAR GAMBAR.pdf

Download (34Kb) | Preview
[img]
Preview
Text
BAB I.pdf

Download (123Kb) | Preview
[img]
Preview
Text
BAB II.pdf

Download (341Kb) | Preview
[img]
Preview
Text
BAB III.pdf

Download (330Kb) | Preview
[img] Text
BAB IV.pdf
Restricted to Registered users only

Download (835Kb)
[img]
Preview
Text
BAB V.pdf

Download (43Kb) | Preview
[img]
Preview
Text
DAFTAR PUSTAKA.pdf

Download (91Kb) | Preview

Abstrak

Abstrak Semangat reformasi telah mewarnai pendayagunaan aparatur Negara dengan tuntutan mewujudkan Administrasi Negara yang mampu mendukung kelancaran dan keterpaduan pelaksanaan tugas dan fungsi penyelenggaraan Pemerintahan Negara dengan prinsip-prinsip good governance. Selain itu masyarakat menuntut agar pemerintah memberikan perhatian yang sungguh-sungguh di dalam menanggulangi koropsi, kolusi dan nepotisme (KKN) sehingga tercipta pemerintahan yang bersih dan mampu menyediakan public goods and services. Dengan demikian maka semua instansi pemerintah maupun non pemerintah, Badan dan Lembaga Negara, baik yang berada di pusat maupun di daerah harus memahami lingkup Akuntabilitasnya masing-masing. Yang diminta meliputi keberhasilan dan kegagalan pelaksanaan misi organisasi / instansi yang bersangkutan. Penelitian ini bertujuan untuk mengetahui, mendeskripsikan dan menganalisis kondisi Akuntabilitas organisasi Stisipol Dharma Wacana Metro, kondisi tingkat kepuasan pelayanan mahasiswa serta untuk mengetahui, mendeskripsikan dan menganalisis hubungan antara akuntabilitas organisasi Stisipol terhadap tingkat kepuasan pelayanan mahasiswa pada Stisipol Dharma Wacana Metro. Metode penelitian digunakan alat ukur kuisioner (angket) dengan cara di uji validitas dan realibilitasnya terlebih dahulu, setelah valid dan reliabel maka kuesioner di sebar kepada tempat penelitian sebanyak 88 orang. Hasil yang diperoleh adalah : ‘’Ada hubungan yang signifikan antara akuntabilitas organisasi Stisipol terhadap tingkat kepuasan pelayanan mahasiswa Stisipol Dharma Wacana Metro ‘’ sebesar 89,1(hasil uji pearson produk moment /SPSS.18). Dengan tingkat keeratan hubungan antara 6.105 s/d 20.346 (hasil uji.t.) untuk pencapaian akuntabilitas pada Stisipol sebesar 71.10 (hasil uji. F) dan untuk pencapaian pelayanan mahasiswa sebesar 82.80 (hasil uji F). Abstract The spirit of reform has colored the utilization of the State apparatus to realize the demands of the State Administration that is able to support the smooth and integration of the tasks and functions of the organization of the State Government with the principles of good governance. In addition, people demanding that the government give attention earnest in tackling Corruptions, Collusion and Nepotism (CCN) so as to create a clean government and be able to provide public goods and services. Thus, all government and non government agencies, Agency and State institutions, both central and local levels need to understand the scope of individual accountability. The requested include the success and failure of the mission of the organization/agency concerned. This study aims to determine, describe and analyze the organizational accountability of Dharma Wacana Stisipol Metro, conditions of satisfaction level of the students service and also to know, describe and analyze the correlation between organizational accountability of Stisipol on the satisfaction level of students service of Dharma Wacana Stisipol Metro. The research method used a questionnaire measuring tool (questionnaire) by means of in validity and reliability firstly, so after valid and reliable then spread to a questionnaire in the study as many as 88 people. The results obtained are: ''There is a significant correlation between organizational accountability and satisfaction level of students services of Dharma Wacana Stisipol Metro Lampung '' at 89.1 (Pearson product moment test results /SPSS.18). By the level of the correlation between 6.105 to 20.346 (result of t test) for the achievement of accountability on Stisipol at 71.10 (result of F test) and to the achievement of student services at 82.80 (F test).

Tipe Karya Ilmiah: Tesis (Masters)
Subyek: H Ilmu Sosial = Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
L Education > L Education (General) = Pendidikan
L Education > L Education (General) = Pendidikan > Pendidikan Perguruan Tinggi
Program Studi: Fakultas ISIP > Prodi Administrasi negara
Depositing User: 8913650 . Digilib
Date Deposited: 29 Jul 2015 02:57
Last Modified: 29 Jul 2015 02:57
URI: http://digilib.unila.ac.id/id/eprint/11353

Actions (login required)

View Item View Item