PERFORMANCE BUREAU CHIEF GENERAL SECRETARIAT PROVINCIAL LAMPUNG KINERJA KEPALA BIRO UMUM SEKRETARIAT DAERAH PROVINSI LAMPUNG

ARYA REGINA, 1226021007 (2014) PERFORMANCE BUREAU CHIEF GENERAL SECRETARIAT PROVINCIAL LAMPUNG KINERJA KEPALA BIRO UMUM SEKRETARIAT DAERAH PROVINSI LAMPUNG. Masters thesis, Universitas Lampung.

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ABSTRACT.pdf

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ABSTRAK.pdf

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COVER DALAM.pdf

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LEMBAR PERSETUJUAN.pdf

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LEMBAR PENGESAHAN.pdf

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SURAT PERNYATAAN.pdf

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RIWAYAT HIDUP.pdf

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MOTO.pdf

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PERSEMBAHAN.pdf

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DAFTAR ISI.pdf

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DAFTAR TABEL.pdf

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DAFTAR GAMBAR.pdf

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DAFTAR LAMPIRAN.pdf

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BAB I.pdf

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BAB II.pdf

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DAFTAR PUSTAKA.pdf

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Abstrak

General Bureau is a bureau within the Provincial Secretariat Lampung. The leader is a Bureau Chief in charge some parts. Leader will affect the performance of employees. Employee performance is good if the leader has a good performance for the lead, but in reality the General Bureau Chief still less firm and consistent in giving the decision, besides cooperation among co-workers is still not good. This study aims to determine the performance Bureau Chief Lampung Provincial Secretariat General. This study was designed as a research kualititatif while descriptive analysis method. The results showed that the performance of General Bureau Chief in taking keputusa already good, while not being firm against employees who do conflict. General Bureau Chief Factors that discipline, educate employees, memanjaemen time, and quality of service already, but there is a communication failure welfare and justice issues for TU leadership. Bad or good employee performance due to the quality of its leaders. General Bureau employee performance in terms of: Discipline General Bureau is still low, only 70% attendance rate per month, the efforts made by the reward system to motivate employees discipline, TIM GDN, and coaching. Cooperation is still low, the efforts made to minimize employee conflict, diversion disposition, and coordination within or outside of work units d. Loyalty has been applied, the efforts made in the morning assembly and verbal warning. Employees will be dedicated if welfare are met. Rooling employees is one of the efforts to improve performance, which made for employees who excel, have the expertise, skills, and education. Rolling also as a form of coaching that employee performs well. Meetings are often held once a month, but at times meetings are often held to solve the existing problems in the General Secretariat of the Regional Bureau employees Lampung Province. Keywords: Performance and Head of General Affairs Bureau of Public Employees Biro Umum merupakan salah satu Biro di lingkungan Sekretariat Daerah Provinsi Lampung. Adapun pemimpinnya adalah seorang Kepala Biro yang membawahi beberapa bagian. Kinerja pemimpin akan mempengaruhi pegawainya. Kinerja Pegawai baik jika pemimpinnya mempunyai kinerja yang baik untuk memimpin, tetapi pada kenyataannya Kepala Biro Umum masih kurang tegas dan konsiten dalam memberi keputusan, selain itu kerjasama diantara rekan kerja juga masih kurang baik. Penelitian ini bertujuan untuk mengetahui Kinerja Kepala Biro Umum Sekretariat Daerah Provinsi Lampung. Penelitian ini didesain sebagai penelitian kualititatif sedangkan metodenya deskriptif analisis. Hasil penelitian menunjukkan bahwa Kinerja Kepala Biro Umum dalam mengambil keputusan sudah baik, sedangkan belum bersikap tegas terhadap pegawai yang berbuat konflik. Faktor Kepala Biro Umum yang disiplin, medidik pegawai, memanajemen waktu, dan pelayanan sudah berkualitas, tetapi terdapat komunikasi yang gagal masalah kesejahteraan dan keadilan bagi TU Pimpinan.Kinerja pegawai buruk atau baik akibat kualitas pemimpinnya. Kinerja pegawai Biro Umum dalam hal : Disiplin Biro Umum masih rendah, tingkat kehadiran hanya 70% per bulan, upaya yang dilakukan dengan pemberian reward untuk memotivasi pegawai disiplin, TIM GDN, dan pembinaan. Kerjasama masih rendah, upaya yang dilakukan meminimalisir pegawai yang berkonflik, pengalihan disposisi, dan koordinasi di dalam atau di luar satker. Loyalitas sudah diterapkan,upaya yang dilakukan pada apel pagi dan teguran lisan. Pegawai akan berdedikasi tinggi jika kesejahteraan terpenuhi. Rooling pegawai merupakan salah satu upaya peningkatan kinerja, yang dilakukan bagi pegawai yang berprestasi, mempunyai keahlian, kecakapan, dan pendidikan. Rolling juga sebagai bentuk pembinaan agar pegawai berkinerja baik. Rapat sering diadakan setiap sebulan sekali, akan tetapi sewaktu-waktu rapat sering diadakan untuk menyelesaikan permasalahan yang ada di pegawai Biro Umum Sekretariat Daerah Provinsi Lampung.

Tipe Karya Ilmiah: Tesis (Masters)
Subyek: A General Works = Karya Karya Umum
Program Studi: Fakultas ISIP > Prodi Magister Ilmu Pemerintahan
Depositing User: Farid Hambali Prihantoro, A.Md.
Date Deposited: 14 Oct 2014 02:25
Last Modified: 14 Oct 2014 02:25
URI: http://digilib.unila.ac.id/id/eprint/4113

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